The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area…
Skills: Customer service, Clerical work, Data entry, Medical billing, Insurance verification
Sign-on Bonus! The responsibilities of this job include, but are not limited to, the following: Implementing Patient First's policies and procedures;Offering quality nursing care and generating a genuinely warm and frien…
Skills: Nursing care, Patient screening, Medication administration, Emergency assistance, Customer service
Mechanicsburg, Pennsylvania, United States · On-site
Entry level
The responsibilities of this job include, but are not limited to, the following: Implementing Patient First's policies and procedures;Offering quality nursing care and generating a genuinely warm and friendly atmosphere …
Skills: Nursing care, Patient screening, Medication administration, Emergency assistance, Customer service
Sign-On Bonus! The responsibilities of this job include, but are not limited to the following: Obtaining quality x-rays using correct position and radiation exposure;Implementing safety procedures for patients, self, and…
Skills: X-ray imaging, Radiation safety, Patient triage, Vital signs monitoring, Medical records management
Springfield, Pennsylvania, United States · On-site
Entry level
The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area…
Skills: Customer service, Clerical work, Data entry, Electronic medical records, Cash management
Collegeville, Pennsylvania, United States · On-site
Entry level
The responsibilities of this job include, but are not limited to the following: Locating patients, obtaining accurate vital signs by visual and auditory measures, triaging patients, assessing patients’ medical condition,…
Skills: Vital signs monitoring, Triage, Electronic medical record system, Phlebotomy, Sterilization
Medical Technologist/Medical Laboratory Technician
Downingtown, Pennsylvania, United States · On-site
Mid level
Sign-On Bonus! The responsibilities of this job include, but are not limited to the following: Providing quality and rapid lab results involving knowledge of laboratory analyses, proper procedures, work equipment, and sa…
The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area…
Skills: Customer service, Clerical work, Data entry, Cash management, Communication skills
Collegeville, Pennsylvania, United States · On-site
Entry level
The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area…
The responsibilities of this job include, but are not limited to, the following: Implementing Patient First's policies and procedures;Offering quality nursing care and generating a genuinely warm and friendly atmosphere …
Skills: Nursing care, Medication administration, Patient screening, Emergency assistance, Customer service
The responsibilities of this job include, but are not limited to the following: Locating patients, obtaining accurate vital signs by visual and auditory measures, triaging patients, assessing patients’ medical condition,…
Skills: Vital signs monitoring, Patient triaging, Electronic medical record system, Phlebotomy, Sterilization
The responsibilities of this job include, but are not limited to the following: Monitoring test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained and reporting any…
Skills: Laboratory supervision, Specimen examination, Quality control, Patient triage, Medical record system
Medical Technologist/Medical Laboratory Technician
Silver Spring, Maryland, United States · On-site
$32/hr–$36/hr
Entry level
The responsibilities of this job include, but are not limited to the following: Following the laboratory’s procedure for specimen collection, handling, and processing, as well as test analyses, reporting, and maintaining…
Skills: Specimen collection, Specimen handling, Specimen processing, Test analysis, Quality control
The responsibilities of this job include, but are not limited to, the following: Supervising the medical care of all patients from registration to departure;Supervising clinical personnel on their patient contact, care, …
Skills: Nursing, Clinical supervision, Staff scheduling, Inventory management, Patient care
Feasterville, Pennsylvania, United States · On-site
Entry level
The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area…
The responsibilities of this job include, but are not limited to the following: Obtaining quality x-rays using correct position and radiation exposure;Implementing safety procedures for patients, self, and staff to avoid…
Skills: X-ray imaging, Radiation safety, Patient triage, Vital signs monitoring, Medical records management
Feasterville, Pennsylvania, United States · On-site
Mid level
Sign-On Bonus! The responsibilities of this job include, but are not limited to, the following: Supervising the medical care of all patients from registration to departure;Supervising clinical personnel on their patient …
Skills: Nursing, Clinical supervision, Staff scheduling, Inventory management, Patient care
Springettsbury Township, Pennsylvania, United States · On-site
Entry level
The responsibilities of this job include, but are not limited to the following: Locating patients, obtaining accurate vital signs by visual and auditory measures, triaging patients, assessing patients’ medical condition,…
Skills: Vital signs monitoring, Triage, Phlebotomy, Electronic medical record system, Patient care
The responsibilities of this job include, but are not limited to, the following: Implementing Patient First's policies and procedures;Offering quality nursing care and generating a genuinely warm and friendly atmosphere …
Skills: Nursing care, Medication administration, Patient screening, Emergency assistance, Customer service
The responsibilities of this job include, but are not limited to, the following: Serving as a telephonic care management resource to clinical teams, including:Developing and maintaining strong relationships with Patient …
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$20/hr–$23/hr
Full-time
high school
Health insurance, Dental insurance, Vision insurance, Disability insurance, Life insurance, Long term care insurance
Posted 7d ago
~40 hrs/week
Responsibilities
The Patient Service Representative is responsible for accurately registering patients, verifying insurance information, and managing billing inquiries. They also perform essential administrative duties such as handling correspondence, maintaining office cleanliness, and managing cash collections.
Requirements
Candidates must be at least 18 years old with a high school diploma or equivalent and basic typing skills. The role requires the physical ability to stand, walk, and lift up to 25 pounds, along with excellent communication and multitasking capabilities.
Full job description
The responsibilities of this job include, but are not limited to, the following:
Assisting patients using the kiosk prior to registration.
Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated.
Respectfully handling Physician and Nurse requests in a timely manner.
Communicating information about Patient First’s billing policies, including insurable and non-insurable charges, as needed.
Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness.
Verifying all patient demographic, health, pharmacy, and insurance information.
Thoroughly answering billing and insurance questions and providing itemized billing statements as requested.
Referring billing questions to the appropriate parties as needed.
Collecting money and issuing receipts for a patient’s visit, diagnostic studies, and supplies as prompted by the electronic medical record system.
Discharging the patient and processing incurred charges.
Completing all cash management duties to include counting and accounting for money collected at the end of the shift.
Receiving, sending, and distributing correspondence as directed.
Filing and scanning medical documents and office forms as directed.
Completing assigned checklists and Policy Manager tasks within the assigned shift.
Answering all incoming calls and distributing messages in a timely manner.
Assisting with other assignments as directed.
Demonstrating an efficient understanding of the electronic medical record system.
Receiving, moving, and stocking ordered supplies.
Cleaning the front office work area and other maintenance assignments as directed.
Verifying daily reports are run at the end of the day.
Attending staff meetings as directed.
Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations).
Operating, using, and maintaining medical and office equipment as trained.
Participating in maintenance assignments when necessary and as directed.
Providing positive, warm, and friendly service in all interactions.
Completing other duties as directed
Minimum education and professional requirements include, but are not limited to, the following:
Must be 18 years of age or older.
Basic typing skills.
Minimum one year of clerical experience preferred.
High school graduate or equivalent.
Ability to sit, stand, and walk for up to 7 hours at a time.
Ability to lift up to 25 pounds.
Excellent visual, verbal, written, and typed communication skills.
Ability to prioritize and multitask.
Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
Salary Range: $20.00 - $23.00, depending on experience.
Benefits and Other Compensation:
• Health, Dental and Vision insurance for employees and dependents
Putting the patient first while supporting our employees and connecting with the community.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
1981
Headquarters
Glen Allen, VA
LinkedIn followers
17,011
Founded by a physician in 1981, Patient First provides non-appointment urgent care for routine injuries and illnesses as well as primary care for patients who do not have a regular physician. All Patient First medical centers are open every day of the year from 8 am to 8 pm, including all holidays, and are located throughout the Mid-Atlantic region.
Our employees do amazing work. Every day brings a new challenge, and we love watching our family come together to find the best, patient-focused solutions. We celebrate employee achievements and recognize exceptional patient service through everyday perks like gift cards or shareable gifts for a center or department. We also acknowledge our employees’ success through company communications and during Employee Recognition Week. At our anniversary dinner, we recognize those employees who have invested 20+ years of service.
Recognized as a “Top Workplace” by the Washington Post, Baltimore Sun, and Richmond Times-Dispatch, Patient First’s history of positive employee satisfaction includes areas such as engagement and leadership. Employee input is valuable and helps us deliver exceptional care for our patients, keeping our promise to always put the patient first. This collaborative relationship is part of the reason why so many employees refer to their co-workers as their Patient First family.
We love spending time in our community as well! Our employees participate in health-related events, interacting with the public while having fun. By maintaining an active presence in our community, we foster good health strategies and stay connected with patients.
One way employees can volunteer is by performing blood pressure readings and handing out informational literature to attendees at health fairs, community days, marathons, and more.
If you enjoy helping patients live healthier while working in a supportive and friendly environment, apply today to begin your career at Patient First!
Offices: 5000 Cox Road, Suite 100, Glen Allen, VA 23060, US
Health CarePCPand Urgent CareHealth CareMedicalPrimary and Urgent Care
Putting the patient first while supporting our employees and connecting with the community.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
1981
Headquarters
Glen Allen, VA
LinkedIn followers
17,011
Founded by a physician in 1981, Patient First provides non-appointment urgent care for routine injuries and illnesses as well as primary care for patients who do not have a regular physician. All Patient First medical centers are open every day of the year from 8 am to 8 pm, including all holidays, and are located throughout the Mid-Atlantic region.
Our employees do amazing work. Every day brings a new challenge, and we love watching our family come together to find the best, patient-focused solutions. We celebrate employee achievements and recognize exceptional patient service through everyday perks like gift cards or shareable gifts for a center or department. We also acknowledge our employees’ success through company communications and during Employee Recognition Week. At our anniversary dinner, we recognize those employees who have invested 20+ years of service.
Recognized as a “Top Workplace” by the Washington Post, Baltimore Sun, and Richmond Times-Dispatch, Patient First’s history of positive employee satisfaction includes areas such as engagement and leadership. Employee input is valuable and helps us deliver exceptional care for our patients, keeping our promise to always put the patient first. This collaborative relationship is part of the reason why so many employees refer to their co-workers as their Patient First family.
We love spending time in our community as well! Our employees participate in health-related events, interacting with the public while having fun. By maintaining an active presence in our community, we foster good health strategies and stay connected with patients.
One way employees can volunteer is by performing blood pressure readings and handing out informational literature to attendees at health fairs, community days, marathons, and more.
If you enjoy helping patients live healthier while working in a supportive and friendly environment, apply today to begin your career at Patient First!
Offices: 5000 Cox Road, Suite 100, Glen Allen, VA 23060, US
Health CarePCPand Urgent CareHealth CareMedicalPrimary and Urgent Care