Jobs at Parmele Disability Advocates (Now Hiring) — 16 open

Parmele Disability Advocates

Client Support Representative

Creve Coeur, Missouri, United States · Hybrid

Entry level

Benefits: Health insurance Paid time off Vision insurance Wellness resources 401(k) Dental insurance Location: Creve Coeur, MO Schedule: Monday–Friday | 8:00 AM – 5:00 PM CST Employment Type: Full-Time Help Move Cases Fo…

Skills: Attention to detail, Problem-solving, Critical thinking, Communication skills, Organizational skills

Parmele Disability Advocates

Client Support Representative

Rolla, Missouri, United States · Hybrid

Entry level

Benefits: Health insurance Paid time off Vision insurance Wellness resources 401(k) Dental insurance Location: Rolla, MO Schedule: Monday–Friday | 8:00 AM – 5:00 PM CST Employment Type: Full-Time Help Move Cases Forward …

Skills: Attention to detail, Problem-solving, Critical thinking, Communication skills, Organizational skills

Parmele Disability Advocates

Client Support Representative

Poplar Bluff, Missouri, United States · Hybrid

Entry level

Benefits: Health insurance Paid time off Vision insurance Wellness resources 401(k) Dental insurance Location: Poplar Bluff, MO Schedule: Monday–Friday | 8:00 AM – 5:00 PM CST Employment Type: Full-Time Help Move Cases F…

Skills: Attention to detail, Problem-solving, Critical thinking, Communication skills, Organizational skills

Parmele Disability Advocates

Client Support Representative

Lee's Summit, Missouri, United States · Hybrid

Entry level

Benefits: Health insurance Paid time off Vision insurance Wellness resources 401(k) Dental insurance Location: Lee Summit, MO Schedule: Monday–Friday | 8:00 AM – 5:00 PM CST Employment Type: Full-Time Help Move Cases For…

Skills: Attention to detail, Problem-solving, Critical thinking, Communication skills, Organizational skills

Parmele Disability Advocates

Client Support Representative

Lebanon, Missouri, United States · Hybrid

Entry level

Benefits: Health insurance Paid time off Vision insurance Wellness resources 401(k) Dental insurance Location: Lebanon, MO Schedule: Monday–Friday | 8:00 AM – 5:00 PM CST Employment Type: Full-Time Help Move Cases Forwar…

Skills: Attention to detail, Problem-solving, Critical thinking, Communication skills, Organizational skills

Parmele Disability Advocates

Client Support Representative

Wichita, Kansas, United States · Hybrid

Entry level

Benefits: Health insurance Paid time off Vision insurance Wellness resources 401(k) Dental insurance Location: Wichita, KS Schedule: Monday–Friday | 8:00 AM – 5:00 PM CST Employment Type: Full-Time Help Move Cases Forwar…

Skills: Attention to detail, Problem-solving, Critical thinking, Communication skills, Organizational skills

Parmele Disability Advocates

Client Support Representative

Joplin, Missouri, United States · Hybrid

Entry level

Benefits: Health insurance Paid time off Vision insurance Wellness resources 401(k) Dental insurance Location: Joplin, MO Schedule: Monday–Friday | 8:00 AM – 5:00 PM CST Employment Type: Full-Time Help Move Cases Forward…

Skills: Attention to detail, Problem-solving, Critical thinking, Communication skills, Organizational skills

Parmele Disability Advocates

Client Support Representative

Springfield, Missouri, United States · Hybrid

Entry level

Benefits: Health insurance Paid time off Vision insurance Wellness resources 401(k) Dental insurance Location: Springfield, MO Schedule: Monday–Friday | 8:00 AM – 5:00 PM CST Employment Type: Full-Time Help Move Cases Fo…

Skills: Attention to detail, Problem-solving, Critical thinking, Communication skills, Organizational skills

Parmele Disability Advocates

Client Intake Specialist

Springfield, Missouri, United States · Hybrid

Entry level

Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance Wellness resources Location: Springfield, Mo (Hybrid/Remote) Schedule: Monday–Friday, 8:00 AM–5:00 PM Employment Type: …

Skills: Professional Communication, Active Listening, Problem Solving, Outbound Calling, Client Onboarding

Parmele Disability Advocates

Client Intake Specialist

West Plains, Missouri, United States · Hybrid

Entry level

Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance Wellness resources Location: West Plains, Mo (Hybrid/Remote) Schedule: Monday–Friday, 8:00 AM–5:00 PM Employment Type: …

Skills: Professional Communication, Active Listening, Problem Solving, Outbound Calling, Client Onboarding

Parmele Disability Advocates

Client Intake Specialist

Cape Girardeau, Missouri, United States · Hybrid

Entry level

Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance Wellness resources Location: Cape Girardeau, MO (Hybrid/Remote) Schedule: Monday–Friday, 8:00 AM–5:00 PM Employment Typ…

Skills: Professional Communication, Active Listening, Problem Solving, Outbound Calling, Client Onboarding

Parmele Disability Advocates

Client Intake Specialist

Lebanon, Missouri, United States · Hybrid

Entry level

Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance Wellness resources Location: Lebanon, Mo (Hybrid/Remote) Schedule: Monday–Friday, 8:00 AM–5:00 PM Employment Type: Full…

Skills: Professional Communication, Active Listening, Problem Solving, Outbound Calling, Client Onboarding

Parmele Disability Advocates

Client Intake Specialist

Poplar Bluff, Missouri, United States · Hybrid

Entry level

Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance Wellness resources Location: (Hybrid/Remote) Schedule: Monday–Friday, 8:00 AM–5:00 PM Employment Type: Full-Time Start …

Skills: Professional Communication, Active Listening, Problem Solving, Outbound Calling, Client Onboarding

Parmele Disability Advocates

Client Support Specialist

Joplin, Missouri, United States · Hybrid

Entry level

Benefits: Dental and/or Vision | Delta Dental | Nationwide Coverage Health Insurance | Nationwide Coverage 401(k) Employee discounts Paid time off Location: Joplin, MO (Hybrid/Remote) Schedule: Monday–Friday, 8:00 AM–5:0…

Skills: Verbal communication, Active listening, Problem-solving, Empathy, Patience

Parmele Disability Advocates

Client Support Specialist

Lebanon, Missouri, United States · Hybrid

Entry level

Benefits: Dental and/or Vision | Delta Dental | Nationwide Coverage Health Insurance | Nationwide Coverage 401(k) Employee discounts Paid time off Location: Lebanon, MO (Hybrid/Remote) Schedule: Monday–Friday, 8:00 AM–5:…

Skills: Verbal communication, Active listening, Problem-solving, Empathy, Patience

Parmele Disability Advocates

Client Support Specialist

Springfield, Missouri, United States · Hybrid

Entry level

Benefits: Dental and/or Vision | Delta Dental | Nationwide Coverage Health Insurance | Nationwide Coverage 401(k) Employee discounts Paid time off Location: Springfield, MO (Hybrid/Remote) Schedule: Monday–Friday, 8:00 A…

Skills: Verbal Communication, Active Listening, Problem Solving, Empathy, Patience

Client Support Representative

Parmele Disability Advocates

Creve Coeur, Missouri, United States • Hybrid

Entry level

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Full-time
Health insurance, Paid time off, Vision insurance, Wellness resources, 401(k), Dental insurance
Posted 12d ago
~40 hrs/week

Responsibilities

The Client Support Representative acts as a liaison between the firm and the Social Security Administration to monitor and verify claim progress. They are responsible for maintaining accurate case documentation, identifying discrepancies, and ensuring cases move through the disability process efficiently.

Requirements

The role requires strong attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment. No prior experience in legal or disability services is required, as comprehensive paid training is provided.

Full job description

Benefits:

Health insurance
Paid time off
Vision insurance
Wellness resources
401(k)
Dental insurance

Location: Creve Coeur, MO
Schedule: Monday–Friday | 8:00 AM – 5:00 PM CST
Employment Type: Full-Time

Help Move Cases Forward and Change Lives

At Parmele Disability Advocates, we help individuals obtain the Social Security Disability benefits they deserve. Behind every successful outcome is a team of professionals working diligently to ensure cases continue moving through the process efficiently and accurately.

As a Client Support Representative, you'll play a critical role in monitoring claim progress, verifying information, and serving as a liaison between our firm and the Social Security Administration (SSA). Your attention to detail and problem-solving skills will directly support our clients during one of the most challenging periods of their lives.

If you enjoy investigative work, organization, and making a meaningful impact, we'd love to hear from you.

No Experience? We'll Train You.

Prior experience in Social Security Disability or legal services is not required. We provide comprehensive paid training and ongoing support to help you build the knowledge and skills needed to succeed.

This is an excellent opportunity for individuals looking to grow a career in legal support, claims administration, healthcare operations, insurance, or case management.

What You'll Do

As a Client Support Representative, you'll help ensure client cases remain accurate, current, and progressing through the disability process efficiently.

Key Responsibilities

Serve as a primary liaison between Parmele Disability Advocates and the Social Security Administration (SSA).
Monitor and verify claim statuses to ensure timely case progression.
Review case records and identify discrepancies, missing information, or potential delays.
Investigate and resolve claim status issues through research and follow-up with appropriate parties.
Monitor important deadlines and prepare routine correspondence as needed.
Maintain accurate, organized, and up-to-date case documentation within the firm's systems.
Collaborate with attorneys, case managers, and support staff to ensure cases move forward efficiently.
Perform administrative and case support tasks to assist with overall case management operations.
Maintain confidentiality and comply with all firm policies regarding sensitive client information.

What We're Looking For

We're seeking individuals who are curious, organized, and motivated to solve problems while helping clients receive the benefits they deserve.

Required Qualifications

Strong attention to detail and organizational skills.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Excellent problem-solving and critical-thinking abilities.
Strong verbal and written communication skills.
Ability to work independently while collaborating effectively with a team.
Professional demeanor and commitment to accuracy.
Proficiency with Microsoft Office applications and the ability to learn new systems quickly.

Preferred Qualifications

Experience in administrative support, claims processing, insurance, healthcare, legal services, banking, or customer service.
Experience reviewing records, tracking statuses, or managing workflows.
Experience working with government agencies or highly regulated environments.

What Makes Someone Successful in This Role?

Successful Client Support Representatives are:

Detail-Oriented: They notice inconsistencies and ensure records remain accurate.
Problem Solvers: They enjoy researching issues and finding solutions.
Organized: They effectively manage multiple cases and deadlines simultaneously.
Persistent: They follow through to ensure cases continue moving forward.
Adaptable: They are comfortable learning new systems and processes.
Team Players: They collaborate well while also thriving in independent work.

Why Join Parmele Disability Advocates?

At Parmele, we believe advocacy changes lives. Our legal team brings more than 150 years of combined disability experience and has helped over 61,000 individuals secure the benefits they deserve.

What began as a two-person startup has grown into a team of more than 150 employees serving clients across Missouri, Kansas, Arkansas, Oklahoma, and across the country.

When you join Parmele, you'll enjoy:

Meaningful work that positively impacts clients and families
Paid training and ongoing professional development
Opportunities for advancement and career growth
A supportive and collaborative team environment
The stability of an established and growing organization
Employee recognition programs and company events
A flexible hybrid/remote work environment after training completion

Apply Today

If you're looking for a stable, full-time opportunity where your work matters and your contributions make a difference every day, we encourage you to apply and start your career with Parmele Disability Advocates.

Parmele Disability Advocates is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace.

Flexible work from home options available.

Related keywords

Social Security DisabilityClaims AdministrationLegal SupportCase ManagementHealthcare OperationsInsuranceAdministrative SupportClient LiaisonDocumentationRegulatory ComplianceMicrosoft OfficeData VerificationWorkflow ManagementResearchDisability AdvocacyProfessional Correspondence

About Parmele Disability Advocates

LinkedIn Visit site

Disability advocacy for all.

Industry: Law Practice
Company size: 51-200 employees
Founded: 1995
Headquarters: Springfield, Missouri
LinkedIn followers: 429

For over 22 years, Parmele Law Firm has been advocating for some of our community's most vulnerable population: those seeking disability benefits. If you or a loved one needs assistance with a social security disability claim, look no further than PLF. Our attorneys have over 120 years of combined SSD experience and have helped over 50,000 clients navigate this often times confusing, convoluted process. At Parmele Law Firm, your initial consultation is free, so call us today to set up your appointment: 888-889-2570. You can also chat with us live via our website at parmelelawfirm.com Parmele Law Firm: Guiding you with integrity, competency and experience.

Offices: 1545 E Primrose St, Springfield, Missouri 65804, US · 1202 NE McClain Rd, Bentonville, Arkansas 72712, US · 2120 S Waldron Rd, Ste. 2A, Fort Smith, Arkansas 72903, US · 614 S Main St, Joplin, Missouri 64801, US · 2605 S Jefferson Ave, Lebanon, Missouri 65536, US

Social Security Disability LawSocial Security Disability ClaimsSocial Security Disability AppealsSSDIMass Tort Litigationand VAService IndustryLegalProfessional Services

View all jobs at Parmele Disability Advocates

About Parmele Disability Advocates

LinkedIn Visit site

Disability advocacy for all.

Industry: Law Practice
Company size: 51-200 employees
Founded: 1995
Headquarters: Springfield, Missouri
LinkedIn followers: 429

For over 22 years, Parmele Law Firm has been advocating for some of our community's most vulnerable population: those seeking disability benefits. If you or a loved one needs assistance with a social security disability claim, look no further than PLF. Our attorneys have over 120 years of combined SSD experience and have helped over 50,000 clients navigate this often times confusing, convoluted process. At Parmele Law Firm, your initial consultation is free, so call us today to set up your appointment: 888-889-2570. You can also chat with us live via our website at parmelelawfirm.com Parmele Law Firm: Guiding you with integrity, competency and experience.

Offices: 1545 E Primrose St, Springfield, Missouri 65804, US · 1202 NE McClain Rd, Bentonville, Arkansas 72712, US · 2120 S Waldron Rd, Ste. 2A, Fort Smith, Arkansas 72903, US · 614 S Main St, Joplin, Missouri 64801, US · 2605 S Jefferson Ave, Lebanon, Missouri 65536, US

Social Security Disability LawSocial Security Disability ClaimsSocial Security Disability AppealsSSDIMass Tort Litigationand VAService IndustryLegalProfessional Services

View all jobs at Parmele Disability Advocates

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