Start Your Career with Purpose

What You’ll Do

• Serve as a professional liaison between clients and the Social Security Administration (SSA)
• Respond to client inquiries with empathy, clarity, and professionalism
• Collect and document case information accurately and efficiently
• Track deadlines and prepare timely correspondence
• Maintain and update case files in our system with precision
• Perform administrative tasks to support effective case management
• Collaborate with internal teams to ensure smooth client experiences
• Assist with additional duties as needed to support clients and the firm

What We’re Looking For

• Prior customer service experience preferred
• Excellent written and verbal communication skills
• Strong ability to work independently and manage multiple priorities
• Detail-oriented with strong organizational and time management skills
• Calm, composed, and professional under pressure
• Self-motivated team player with a positive attitude
• Critical thinker with strong problem-solving abilities

• Make a meaningful impact helping clients access critical benefits
• Paid training and ongoing development
• Clear opportunities for career advancement
• Supportive, team-oriented work environment
• Established and growing organization

Apply Today