New York, New York, United States · On-site
$18/hr
PART-TIME BOX OFFICE ASSOCIATE - TEMPORARY PARK AVENUE ARMORY Part American palace, part industrial shed, Park Avenue Armory is dedicated to supporting unconventional works in the visual and performing arts that need non…
Skills: Tessitura, Customer service, Ticketing, Cash handling, Communication
New York, New York, United States • On-site
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The Box Office Associate is responsible for selling tickets and memberships using the Tessitura system while providing exceptional customer service to patrons. They also serve as an ambassador for the organization by answering inquiries and assisting with event operations.
Candidates must have at least two years of customer service or ticketing experience and possess strong communication and problem-solving skills. The role requires regular evening and weekend availability and proficiency in Microsoft Office.
PART-TIME BOX OFFICE ASSOCIATE - TEMPORARY
PARK AVENUE ARMORY
Part American palace, part industrial shed, Park Avenue Armory is dedicated to supporting unconventional works in the visual and performing arts that need non-traditional spaces for their full realization, enabling artists to create, students to explore and, audiences to experience epic and adventurous presentations that cannot be mounted elsewhere in New York City. For more information about Park Avenue Armory, visit https://www.armoryonpark.org.
POSITION DESCRIPTION
Under the supervision of the Box Office Manager, Box Office Associates sell tickets in-person and over the phone through Tessitura for more than 20+ Park Avenue Armory productions and events a year. The Box Office Associate also serves as an ambassador for Park Armory by answering questions regarding past and future Armory productions, as well as providing exceptional customer service for all inquiries. The Associate must be an excellent communicator and an enthusiastic team player who takes initiative and excels in a fast-paced, dynamic environment.
Due to the nature of this role, this is a fully on-site position, requiring regular evening and weekend availability.
RESPONSIBILITIES
SKILLS & QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential function at a professional standard. The requirements listed below represent the knowledge, skill, and/or ability required. A successful candidate will meet many of these requirements and have the desire and capacity to learn the rest on the job.
EDUCATION & EXPERIENCE
COMMITMENT TO DIVERSITY, EQUITY & INCLUSION
Research shows that women and people from traditionally excluded groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job posting describes you, then please apply for this role.
Park Avenue Armory provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.
COMPENSATION
Box Office Associates start at $18.50/hour, commensurate with experience, with a minimum shift of 4 hours. This is a non-exempt position.
APPLICATION PROCESS
This position is expected to begin training on-site in end of August 2026. Good evening and weekend availability is required between September 8 through October 23, 2026.
Dynamic NYC arts center dedicated to non-traditional visual and performing arts.
Part palace, part industrial shed, Park Avenue Armory fills a critical void in the cultural ecology of New York, supporting unconventional works in the performing and visual arts that cannot be fully realized in a traditional proscenium theater, concert hall, or white wall gallery. With its soaring column-free 55,000 square foot Wade Thompson Drill Hall and its array of exuberant period rooms, the Armory enables artists to create, students to explore, and wide audiences to experience epic, adventurous, relevant work that cannot be done elsewhere in New York. Such was its impact in its first years that The New York Times declared, "Park Avenue Armory...has arrived as the most important new cultural institution in New York City." More recently, The New York Times has noted that: "few cultural institutions have been as adept at pushing the cultural FOMO button, triggering that 'fear of missing out; that New Yorkers hate..." Alongside unconventional programming, a creativity-based Arts Education program for underserved public school students has found a special niche at the Armory, offering at no cost to schools, student performances for all Armory productions; curriculum enrichment to partner schools; and a paid and highly mentored Youth Corps internship program that includes job training and engagement with Armory artists. In addition to the large-scale unconventional productions, the Armory also present smaller scale performances and talk, along, and symposia. These include the Interrogations of Form Series and its "Culture in a Changing America" annual symposium, the Recital Series in the Board of Officers Room, the Artists Studio series inspired by the Veterans Room, and the Armory's Artists-in-Residence and commissioning programs. Concurrent with its artistic program, the Armory has undertaken an ongoing $215-million revitalization of its historic building, designed by architects Herzog & de Meuron.
Offices: New York, US
View all jobs at Park Avenue ArmoryDynamic NYC arts center dedicated to non-traditional visual and performing arts.
Part palace, part industrial shed, Park Avenue Armory fills a critical void in the cultural ecology of New York, supporting unconventional works in the performing and visual arts that cannot be fully realized in a traditional proscenium theater, concert hall, or white wall gallery. With its soaring column-free 55,000 square foot Wade Thompson Drill Hall and its array of exuberant period rooms, the Armory enables artists to create, students to explore, and wide audiences to experience epic, adventurous, relevant work that cannot be done elsewhere in New York. Such was its impact in its first years that The New York Times declared, "Park Avenue Armory...has arrived as the most important new cultural institution in New York City." More recently, The New York Times has noted that: "few cultural institutions have been as adept at pushing the cultural FOMO button, triggering that 'fear of missing out; that New Yorkers hate..." Alongside unconventional programming, a creativity-based Arts Education program for underserved public school students has found a special niche at the Armory, offering at no cost to schools, student performances for all Armory productions; curriculum enrichment to partner schools; and a paid and highly mentored Youth Corps internship program that includes job training and engagement with Armory artists. In addition to the large-scale unconventional productions, the Armory also present smaller scale performances and talk, along, and symposia. These include the Interrogations of Form Series and its "Culture in a Changing America" annual symposium, the Recital Series in the Board of Officers Room, the Artists Studio series inspired by the Veterans Room, and the Armory's Artists-in-Residence and commissioning programs. Concurrent with its artistic program, the Armory has undertaken an ongoing $215-million revitalization of its historic building, designed by architects Herzog & de Meuron.
Offices: New York, US
View all jobs at Park Avenue Armory