PAPE’ KENWORTH – SACRAMENTO, CA SERVICE ADVISOR / WRITER: Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities a…
Skills: Customer service, Communication skills, Work order management, Mechanical aptitude, Microsoft Outlook
PAPE’ MACHINERY, INC. – CONSTRUCTION & FORESTRY DIVISION – SACRAMENTO, CA TERRITORY MANAGER: Do you love to compete? Are you driven to win? Do you like creating your own success and results? If you answ…
Skills: Sales, Customer Relations, Communication Skills, Relationship Building, Microsoft Office
DITCH WITCH WEST – TUKWILLA, WA SHIPPING & WAREHOUSE CLERK: Do you love working in a positive, high-energy environment? Do you enjoy being the go-to person? Do you love providing a great experience for customers? I…
PAPE’ RENTS – SEATTLE, WA CLASS A LOWBOY TRUCK DRIVER: Do you love being on the road? Do you enjoy providing a great experience for customers? Do you like it when each day has variety? If you answered yes to …
Skills: Commercial Driving, Heavy Equipment Operation, Customer Relations, Communication, Documentation
Journeyman Truck Technician / Mechanic - Day Shift
Klamath County, Oregon, United States · On-site
$35/hr–$39/hr
Mid level
PAPE’ KENWORTH – KLAMATH FALLS, OR JOURNEYMAN TRUCK TECHNICIAN / MECHANIC – DAY SHIFT: Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you l…
Experienced Truck Technician / Mechanic - Day Shift
Klamath County, Oregon, United States · On-site
$29/hr–$34/hr
Mid level
PAPE’ KENWORTH – KLAMATH FALLS, OR EXPERIENCED TRUCK TECHNICIAN / MECHANIC – DAY SHIFT: Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you …
PAPE’ RENTS - CLACKAMAS, OR RENTAL FIELD TECHNICIAN / MECHANIC: Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you looking for not just another job, bu…
PAPE’ MATERIAL HANDLING, INC. – BROOKINGS, OR & CRESCENT CITY, CA RESIDENT FIELD TECHNICIAN / MECHANIC: Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic…
Skills: Equipment Diagnosis, Equipment Repair, Material Handling Equipment, Computer Literacy, Communication
PAPE’ KENWORTH – ANDERSON, CA EXPERIENCED TRUCK TECHNICIAN / MECHANIC: Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you looking for not just an…
PAPE’ MATERIAL HANDLING, INC. – ARLINGTON, WA SHOP TECHNICIAN: Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you looking for not just another jo…
Los Angeles County, California, United States · On-site
$16/hr–$27/hr
Entry level
PAPE’ MATERIAL HANDLING, INC. – CITY OF INDUSTRY, CA YARD / UTILITY PERSON: Do you enjoy a variety of job duties? Are you mechanically inclined? Do you want the opportunity to grow in your career? Pape Materi…
PAPE’ MATERIAL HANDLING, INC. – SEATTLE, WA PERIODIC MAINTENANCE TECHNICIAN / MECHANIC: Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you lookin…
Skills: Equipment Maintenance, Forklift Repair, Electric Lift Truck Servicing, Internal Combustion Engine Repair, Construction Equipment Maintenance
San Bernardino County, California, United States · On-site
$37/hr–$42/hr
Mid level
PAPE’ RENTS – FONTANA, CA HEAVY EQUIPMENT RENTAL FIELD TECHNICIAN: Are you someone who thrives out in the field solving problems, turning wrenches, and helping customers stay up and running? If you take pride…
PAPE’ MATERIAL HANDLING, INC. – MEDFORD, OR SERVICE DISPATCHER: Are you detail-oriented and energized by a busy, fast-paced environment? Do you enjoy coordinating people, information, and priorities to help c…
Skills: Warranty Administration, Service Dispatching, Data Entry, Customer Service, Scheduling
PAPE’ KENWORTH – ANCHORAGE, AK PARTS SALES COUNTERPERSON: Do you love working in a positive, high-energy environment? Do you enjoy providing a great experience for customers? If you answered yes to these ques…
Skills: Parts Sales, Customer Service, Diesel Truck Parts Knowledge, Inventory Management, Technical Support
Spokane County, Washington, United States · On-site
$26/hr–$40/hr
Mid level
PAPE’ MACHINERY, INC. – CONSTRUCTION & FORESTRY DIVISION – SPOKANE, WA HEAVY EQUIPMENT SHOP TECHNICIAN: Are you passionate about working on heavy equipment and enjoy turning wrenches? Are you eager to e…
Skills: Heavy equipment repair, Diagnostics, Engine repair, Transmission repair, Hydraulic systems
PAPE’ MACHINERY, INC. – AGRICULTURE & TURF DIVISION – ROSEBURG, OR FIELD MECHANIC: Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you looki…
Customer Service Advisor (Heavy Equipment Parts & Service Sales)
Fremont, California, United States · On-site
Mid level
PAPE’ MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION – FREMONT, CA CUSTOMER SERVICE ADVISOR (HEAVY EQUIPMENT PARTS & SERVICE SALES): Are you a people person? Do you love building long-lasting relationship…
Skills: Relationship-based selling, Sales action planning, Heavy equipment parts knowledge, Heavy equipment service knowledge, Communication skills
PAPE’ MACHINERY, INC. - AGRICULTURE & TURF DIVISION - OKANOGAN, WA SHOP MECHANIC: Are you passionate about working on heavy equipment and enjoy turning wrenches? Are you eager to expand your skills and advance your…
Skills: Heavy equipment repair, Engine diagnostics, Transmission repair, Hydraulic systems maintenance, Electrical systems troubleshooting
PAPE’ MACHINERY, INC. – CONSTRUCTION & FORESTRY DIVISION – SPARKS, NV TERRITORY MANAGER: Do you love to compete? Are you driven to win? Do you like creating your own success and results? If you answered…
Skills: Sales, Customer Relations, Communication Skills, Relationship Building, Microsoft Office
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$28/hr–$36/hr
Full-time
401(k) retirement plan, Roth 401(k) retirement plan, Company match, Medical insurance, Dental insurance, Vision insurance
Posted 6d ago
~40 hrs/week
Responsibilities
The Service Advisor will manage service and warranty work orders, ensuring they are opened, maintained, and closed efficiently. They will also assist with shop workflow, check in equipment for repairs, and provide excellent customer service.
Requirements
Candidates should have proficiency in Microsoft Office programs and the ability to learn new software. Strong communication skills and a customer-focused attitude are required, while mechanical aptitude is considered a plus.
Full job description
PAPE’ KENWORTH – SACRAMENTO, CA
SERVICE ADVISOR / WRITER:
Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities and balance several projects at once? If so, we want to hear from you!
Pape’ Kenworth, the premier medium and heavy-duty truck and equipment dealer in the West, is looking for a Service Advisor / Writer to join their team in Sacramento.
At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family.
Make a difference. Grow your career. Join the Pape’ Team!
WHAT YOU’LL DO
As our Service Advisor / Writer, you will ensure that all service department work orders are opened, maintained, proofed, and closed in the most efficient way possible, all while ensuring you provide an excellent experience for our customers. Every day you will oversee service and warranty work orders, assist in shop workflow, check-in equipment for repair, and assist customers.
To thrive in this role, you must love working in a team, be customer service focused, and have a winning attitude.
WHAT YOU NEED:
Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs.
Excellent customer relations and communication skills.
Ability to perform at a high level in a fast-paced and team-oriented environment.
Mechanical aptitude is a plus.
Compensation: $28-36/hr (Depending on Experience)
Why work for Pape’:
Competitive pay based on your skills, training, and experience level.
Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
Equipment – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory!
Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
Related keywords
Service AdvisorService WriterWork OrdersWarrantyShop WorkflowEquipment RepairCustomer RelationsMechanical AptitudeOutlookWordExcelHeavy-duty TruckDealershipService Department
Keeps You Moving®
As a fourth-generation, family-owned business with more than 160 locations and 4,000 employee members, Papé serves the capital equipment needs of the construction, forestry, agriculture, warehousing, material handling, and trucking industries throughout the West.
Papé is dedicated to keeping your equipment running. We accomplish this through a single, shared mission of providing consistent, quality customer service—coupled with a giant network of resourceful operations throughout Alaska, Hawaii, California, Idaho, Montana, Nevada, Arizona, Oregon, and Washington. That's what makes each Papé operation unique and that's why you can count on Papé.
We're always on the lookout for strong talent, so please check our Careers page to see current openings: https://www.pape.com/careers/
Follow us here too!
TikTok - @pape.group
Instagram - @pape.group
Facebook - /papegroup
YouTube - @papegroup
Offices: 355 Goodpasture Island Road, Eugene, Oregon 97401, US
Keeps You Moving®
As a fourth-generation, family-owned business with more than 160 locations and 4,000 employee members, Papé serves the capital equipment needs of the construction, forestry, agriculture, warehousing, material handling, and trucking industries throughout the West.
Papé is dedicated to keeping your equipment running. We accomplish this through a single, shared mission of providing consistent, quality customer service—coupled with a giant network of resourceful operations throughout Alaska, Hawaii, California, Idaho, Montana, Nevada, Arizona, Oregon, and Washington. That's what makes each Papé operation unique and that's why you can count on Papé.
We're always on the lookout for strong talent, so please check our Careers page to see current openings: https://www.pape.com/careers/
Follow us here too!
TikTok - @pape.group
Instagram - @pape.group
Facebook - /papegroup
YouTube - @papegroup
Offices: 355 Goodpasture Island Road, Eugene, Oregon 97401, US