At PAL Airlines we are dedicated to provide air travelers with reliable, on-time performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we’re …
Skills: Customer Service, Bilingualism, English Fluency, French Fluency, Written Communication
St. John's, Newfoundland and Labrador, Canada · On-site
Senior
PAL Aerospace is proud to partner with SkyAlyne, the prime contractor for the Future Aircrew Training (FAcT) Program—Canada’s next-generation training initiative for the Royal Canadian Air Force (RCAF). This …
PAL Aerospace is proud to partner with SkyAlyne, the prime contractor for the Future Aircrew Training (FAcT) Program—Canada’s next-generation training initiative for the Royal Canadian Air Force (RCAF). This …
Skills: Aerospace Maintenance, Airworthiness Management, AMO Accreditation, Team Leadership, Resource Management
PAL Aerospace is proud to partner with SkyAlyne, the prime contractor for the Future Aircrew Training (FAcT) Program—Canada’s next-generation training initiative for the Royal Canadian Air Force (RCAF). This …
Skills: Data Analysis, Business Intelligence, Power BI, Excel, KPI Reporting
PAL Aerospace is proud to partner with SkyAlyne, the prime contractor for the Future Aircrew Training (FAcT) Program—Canada’s next-generation training initiative for the Royal Canadian Air Force (RCAF). This …
St. John's, Newfoundland and Labrador, Canada · On-site
Mid level
PAL Aerospace is proud to partner with SkyAlyne, the prime contractor for the Future Aircrew Training (FAcT) Program—Canada’s next-generation training initiative for the Royal Canadian Air Force (RCAF). This …
St. John's, Newfoundland and Labrador, Canada · On-site
Senior
PAL Aerospace is proud to partner with SkyAlyne, the prime contractor for the Future Aircrew Training (FAcT) Program—Canada’s next-generation training initiative for the Royal Canadian Air Force (RCAF). This …
Challenge, reward, and opportunity; PAL Aerospace is committed to offering them all. PAL Aerospace is a leader in international aerospace and defense design, development and operation of airborne surveillance aircraft, h…
Skills: Project coordination, Office administration, Microsoft Office Suite, MS Project, SharePoint
St. John's, Newfoundland and Labrador, Canada · On-site
Mid level
PAL Aerospace is a leader in international aerospace and defence operations, delivering intelligence, surveillance, and reconnaissance (ISR), training solutions, and in-service support worldwide. We are committed to deli…
Direct Entry Captains and First Officers - PAL Airlines
St. John's, Newfoundland and Labrador, Canada · On-site
Senior
As one of the largest airlines in Atlantic Canada, PAL Airlines offers unique opportunities to fly in an array of locations from the most remote settings to the biggest cities in the country. Chart your course! PAL Airli…
Campbell River, British Columbia, Canada · On-site
Entry level
PAL Technical Services is a leader in international aerospace and defense design, development and operation of airborne surveillance aircraft, line maintenance, heavy maintenance checks and modifications. We provide a wi…
Skills: Aircraft cleaning, Janitorial services, Time management, Safety compliance, Teamwork
Happy Valley-Goose Bay, Newfoundland and Labrador, Canada · On-site
Mid level
In October 2024, PAL Aerospace, Air Borealis and their partner Medavie Health NL were selected as the parties to design, manage and operate integrated ambulance services for the Province of Newfoundland and Labrador. Hea…
Skills: Flight Operations, King Air 350 Operation, Problem Solving, Effective Communication, Instrument Rating
Happy Valley-Goose Bay, Newfoundland and Labrador, Canada · On-site
Senior
In October 2024, PAL Aerospace, Air Borealis and their partner Medavie Health NL were selected as the parties to design, manage and operate integrated ambulance services for the Province of Newfoundland and Labrador. Hea…
Skills: Flight Operations, Multi-engine PIC, Leadership, Organizational Skills, Communication
St. John's, Newfoundland and Labrador, Canada · On-site
Entry level
At PAL Airlines we are dedicated to provide air travelers with reliable, on-time performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we’re …
Happy Valley-Goose Bay, Newfoundland and Labrador, Canada · On-site
Entry level
At PAL Airlines we are dedicated to provide air travelers with reliable, on-time performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we're lookin…
Skills: Customer service, Communication skills, Problem-solving, Decision making, Teamwork
As one of the largest airlines in Atlantic Canada, PAL Airlines offers unique opportunities to fly in an array of locations from the most remote settings to the biggest cities in the country with 27 destinations in Newfo…
Skills: Shipping and receiving, Inventory management, Loading and unloading, Customer service, Multi-tasking
St. John's, Newfoundland and Labrador, Canada · On-site
Senior
Challenge, reward and opportunity – the PAL Group of Companies offers all three. If you are a motivated, energetic and challenge-driven individual who is eager to succeed, you will fit in great with our corporate c…
St. John's, Newfoundland and Labrador, Canada · On-site
Senior
Challenge, reward and opportunity – the PAL Group of Companies offers all three. If you are a motivated, energetic and challenge-driven individual who is eager to succeed, you will fit in great with our corporate c…
Aircraft Maintenance Engineers - FWSAR Program - Greenwood, NS
Greenwood, Nova Scotia, Canada · On-site
Mid level
Are you looking for an opportunity to join a company that allows you to combine your passion for learning with the chance to develop your skills and grow your career? Challenge, reward, and opportunity; PAL Aerospace is …
St. John's, Newfoundland and Labrador, Canada · On-site
Entry level
PAL Aviation Services is the largest fixed-base operator (FBO) in Halifax and St. John's, offering extensive services to commercial, corporate, military, and private aircraft. PAL also supplies Jet-A1 at Wabush Airport, …
Skills: Fuel truck operation, Tank farm management, Fuel quality testing, Inventory management, VHF radio operation
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Per diem
Posted 25d ago
~40 hrs/week
Responsibilities
Assist passengers with booking, check-in, boarding, and deplaning processes while ensuring safety and regulatory compliance. Provide high-quality customer service and handle administrative reporting for scheduled and charter flights.
Requirements
Candidates must have at least one year of customer service experience in a fast-paced environment. Fluency in both English and French is required along with strong communication and problem-solving skills.
Full job description
At PAL Airlines we are dedicated to provide air travelers with reliable, on-time performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we’re looking for more great people to join our team. If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and take pride and ownership in what you do, then you’re the person we are looking for!
PAL Airlines is currently seeking Customer Service Representatives to join our growing team of committed professionals in Sept-Iles, QC base.
Duties and Responsibilities:
Assist customers through all phases of their booking, flight check-in and aircraft boarding and deplaning processes in accordance with our Customer Service policies, company procedures and safety and regulatory processes.
Responsible for the safe movement of our passengers to and from our aircrafts and to provide any extra assistance when required.
Provide outstanding customer service to our customers.
Working with the PAL Airlines team on developing new Customer Service initiatives and ideas.
Administration duties and reporting in relation to the operations of PAL Airlines scheduled and charter flights.
Work closely with all departments of PAL Airlines to ensure our customers’ experience is an enjoyable one from origin to destination.
Other duties as assigned.
Qualifications:
The successful candidate must have a minimum of 1 year experience in providing customer service in a fast-paced environment.
The ability to fluently speak both English and French.
Must possess exceptional customer service skills.
Must exhibit excellent written and oral communication skills as well as excellent problem-solving skills as this position requires on the spot decision making.
Must be able to work independently and in a team environment.
Applications will be accepted on an on-going basis.
PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.
Only those candidates selected for an interview will be contacted. Thank You!
From modification and reconfiguration through to regular maintenance, PAL Technical Services makes sure its clients have exactly what they need. Home to two MRO facilities in St. John's, NL and Winnipeg, MB, PAL Technical Services has built an international reputation in aircraft maintenance and modification, with clients including the Canadian Department of Fisheries and Oceans, the Netherlands Coastguard and commercial clients such as Air Greenland.
Offices: St. John's, Newfoundland and Labrador A1A 5B5, CA
From modification and reconfiguration through to regular maintenance, PAL Technical Services makes sure its clients have exactly what they need. Home to two MRO facilities in St. John's, NL and Winnipeg, MB, PAL Technical Services has built an international reputation in aircraft maintenance and modification, with clients including the Canadian Department of Fisheries and Oceans, the Netherlands Coastguard and commercial clients such as Air Greenland.
Offices: St. John's, Newfoundland and Labrador A1A 5B5, CA