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Pacmin Studios (Pacmin) logoPacmin Studios (Pacmin)

Account Manager

Fullerton, California, United States · On-site

Mid level

PacMin Studios brings imagination to life with visually dynamic marketing solutions for industries ranging from aviation and aerospace to events and entertainment. A leader in our unique industry for 80 years, PacMin Stu…

Skills: Account Management, Sales, Customer Relations, MS Office, Excel

Pacmin Studios (Pacmin) logo

Account Manager

Pacmin Studios (Pacmin)

Fullerton, California, United States • On-site

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Mid level

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  • Full-time
  • associate degree, bachelor degree
  • 401k, Company Match
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

The Account Manager is responsible for building customer relationships, increasing sales, and leading sales strategy and pipeline reviews. Key duties include managing key accounts, overseeing quotations, and coordinating product delivery with production teams.

Requirements

Candidates should have 2-3 years of experience in account management or sales and a preferred degree in Business, Marketing, Communications, or Sales. Proficiency in MS Office and strong interpersonal communication skills are required.

Full job description

PacMin Studios brings imagination to life with visually dynamic marketing solutions for industries ranging from aviation and aerospace to events and entertainment. A leader in our unique industry for 80 years, PacMin Studios has been creating custom scale models, trade show exhibits, dynamic graphics, and promotional solutions to help businesses build key relationships. 

Our culture is about teamwork, mutual respect, pride of ownership and an unshakable commitment to quality. Who we are is every bit as important as what we are…the culmination of talented professionals and experienced staff collaborating to provide “wow” for our customers.  We’re dedicated to high performance, take pride in our accomplishments, and simply enjoy one another’s company. Our culture permeates everything we do, from supporting and relying on one another to the lasting friendships we build along the way. 

Are you ready to contribute to the growth and success of a top workplace like PacMin Studios? We are in search of a full-time  Account Manager who is eager to make an impact at work and in the community. We offer career growth opportunities, as well as a full benefits package including a 401k plan with a company match.

PURPOSE: Primary responsibility is building customer relationships, increasing sales with new and existing customers and leading the sales team in customer/prospect/industry strategy and pipeline review sessions.

EDUCATION:  Associates or Bachelor’s degree in Business, Marketing, Communications, or Sales is preferred, but equivalent work experience will be considered. 

EXPERIENCE: 2-3 years of experience in Account Management, Sales, Customer Relations, or equivalent. Experience and/or interest in the aviation industry a plus.

KNOWLEDGE, SKILLS AND ABILITIES DESIRED:

  • Proficient in MS Office; especially Excel, Outlook, and Word
  • Must have effective customer relations and interpersonal communication skills
  • Ability to work in a team environment and work productively in team assignments
  • Must be engaged and be able to prioritize
  • Excellent presentation, written and verbal communication skills
  • Ability to develop strong relations with customers
  • Ability to influence and persuade to achieve desired outcomes
  • Strong analytical, problem solving and negotiation skills
  • Excellent organizational, planning and prioritization skills
  • Ability to travel 5% -10% of the time

 DUTIES/RESPONSIBILITIES:

  • Manage key accounts, overseeing quotations and order activity
  • Service and build strong relationships with both existing and new accounts
  • Maintain an up-to-date customer database using the CRM.
  • Answer sales calls and assist customers accordingly responding to inquiries in a timely manner
  • Keep customers informed on the status of their orders
  • Prepare paperwork and coordinate product delivery with the customer
  • Oversee critical customer logistics and troubleshoot any shipping issues in a timely manner
  • Meet with production teams regularly to stay abreast of all open order statuses
  • Troubleshoot issues with orders to ensure that a quality product is delivered to the customer
  • Maintain an up-to-date customer database by entering new contacts, shipping addresses, phone numbers and email addresses.
  • Maintain an accurate filing and archiving system for all sales orders (past and present)
  • Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and quote status reports.
  • Attend selected industry trade shows and conferences throughout the US and staff the booth.
  • Participate in industry seminars, conferences, and speaker bureaus for the purpose of building brand awareness.
  • Be knowledgeable about the customers product and needs
  • Look for ways to grow existing accounts
  • Keep up to date with product and industry knowledge
  • Develop and maintain communication in a cooperative and professional manner with all levels of staff and customers by communicating openly, honestly and constructively; treating all employees and customers with dignity, respect and courtesy; taking responsibility for and making every effort to resolve communication, trust and respect concerns and problems.
  • Assist in other areas as needed

PacMin Studios is an Equal Opportunity Employer

Related keywords

Account ManagementSales StrategyCRMAviation IndustryCustomer RelationsPipeline ReviewTrade ShowsLogisticsMS OfficeExcelNegotiationBusiness DevelopmentMarketing SolutionsScale ModelsTrade Show Exhibits

About Pacmin Studios (Pacmin)

LinkedInVisit site

Where Imagination Takes Flight

Industry
Airlines and Aviation
Company size
51-200 employees
Founded
1946
Headquarters
Fullerton, CA
LinkedIn followers
1,067

Pacmin Studios (Pacmin, Inc.) is the leading manufacturer of custom scale models and visually dynamic displays for the aerospace and aviation industry. Our aviation models are designed to enhance our customers’ brands and develop their key business relationships. Beyond exhibit and desktop models, we provide graphic and fine art services, 3D event projection, CGI rendering services, aviation marketing, and custom engineering. Our mission is to invest in people and technology, providing a community that promotes creativity, compassion and success. We do this with integrity, customer satisfaction, teamwork, professionalism, passion and dedication to excellence. Since 1946, we've collaborated with our customers to create marketing solutions that give flight to their vision and imagination. For more information about our company, please visit our website at pacmin.com or email [email protected]. Visually Dynamic Model, Graphic, and Branding Solutions | Desktop Models | Exhibit Models | Cutaway Models | CGI and Mobile Apps | Airline Marketing | Aviation Event Marketing

Offices: 2021 Raymer Avenue, Fullerton, CA 92833, US

Marketing SolutionsPromotional ItemsAviation/Aerospace IndustryManufacturingCustom Scale Models3D Projection MappingModelingInteractivesARVR
View all jobs at Pacmin Studios (Pacmin)

About Pacmin Studios (Pacmin)

LinkedInVisit site

Where Imagination Takes Flight

Industry
Airlines and Aviation
Company size
51-200 employees
Founded
1946
Headquarters
Fullerton, CA
LinkedIn followers
1,067

Pacmin Studios (Pacmin, Inc.) is the leading manufacturer of custom scale models and visually dynamic displays for the aerospace and aviation industry. Our aviation models are designed to enhance our customers’ brands and develop their key business relationships. Beyond exhibit and desktop models, we provide graphic and fine art services, 3D event projection, CGI rendering services, aviation marketing, and custom engineering. Our mission is to invest in people and technology, providing a community that promotes creativity, compassion and success. We do this with integrity, customer satisfaction, teamwork, professionalism, passion and dedication to excellence. Since 1946, we've collaborated with our customers to create marketing solutions that give flight to their vision and imagination. For more information about our company, please visit our website at pacmin.com or email [email protected]. Visually Dynamic Model, Graphic, and Branding Solutions | Desktop Models | Exhibit Models | Cutaway Models | CGI and Mobile Apps | Airline Marketing | Aviation Event Marketing

Offices: 2021 Raymer Avenue, Fullerton, CA 92833, US

Marketing SolutionsPromotional ItemsAviation/Aerospace IndustryManufacturingCustom Scale Models3D Projection MappingModelingInteractivesARVR
View all jobs at Pacmin Studios (Pacmin)

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