New York, New York, United States · On-site
Pace is the AI operations partner for the world's leading insurers. We combine the speed of AI agents with expert review by our insurance operations team to automate insurance tasks. Almost $400bn per year is spent on ou…
Skills: Product Strategy, Customer Operations, Deployment Management, ROI Analysis, Product Requirements
Arlington Heights, Illinois, United States · Hybrid
$63k–$138k/yr
Job Description: Under the direction of the Section Manager, Grants Administration, the Senior Grants Administrator is responsible for conducting grant administration processes, in order to successfully fund and implemen…
Skills: Grants Management, Budgeting, Accounting, Finance, Procurement
Arlington Heights, Illinois, United States · On-site
$57k–$124k/yr
Job Description: Under the direction of the Section Manager, Facilities Maintenance, or designee, the Facilities Maintenance Specialist ensures in-house garage personnel perform work in accordance with preventive mainten…
Skills: Preventive Maintenance, Contractor Supervision, Troubleshooting, Blueprint Reading, System Refrigerant Recovery
New York, New York, United States · On-site
Pace is the AI operations partner for the world's leading insurers. We combine the speed of AI agents with expert review by our insurance operations team to automate insurance tasks. Almost $400bn per year is spent on ou…
Skills: Applied AI, Software Engineering, Product Development, Enterprise Sales, Customer Relationship Management
New York, New York, United States · On-site
Pace is the AI operations partner for the world's leading insurers. We combine the speed of AI agents with expert review by our insurance operations team to automate insurance tasks. Almost $400bn per year is spent on ou…
Skills: React, TypeScript, Frontend Engineering, UI/UX Design, Prototyping
New York, New York, United States · On-site
Member of the GTM Staff, Founding Channel & Partnerships Lead Pace is an AI operations partner for the world's leading insurers. We combine the speed of AI agents with expert review by our insurance operations team to au…
Skills: Channel Strategy, Partnership Management, Business Development, Partner Recruitment, Commercial Modeling
New York, New York, United States · On-site
Pace is an AI-native business process outsourcer for insurers. We combine the speed of AI agents with expert review by our insurance operations team to automate insurance tasks. Almost $400bn per year is spent on outsour…
Skills: Backend Engineering, Full-stack Engineering, Enterprise Engineering, Extraction Pipelines, RPA
New York, New York, United States · On-site
Pace is an AI-native business process outsourcer for insurers. We combine the speed of AI agents with expert review by our insurance operations team to automate insurance tasks. Almost $400bn per year is spent on outsour…
Skills: Machine Learning Engineering, LLM Fine-tuning, Multi-modal Models, Production AI/ML, Unstructured Data Extraction
New York, New York, United States · On-site
Pace is an AI operations partner for the world's leading insurers. We combine the speed of AI agents with expert review by our insurance operations team to automate insurance tasks. Almost $400bn per year is spent on out…
Skills: Revenue Operations, CRM Administration, Salesforce, SQL, Excel
New York, New York, United States · On-site
Pace is an AI operations partner for the world's leading insurers. We combine the speed of AI agents with expert review by our insurance operations team to automate insurance tasks. Almost $400bn per year is spent on out…
Skills: Market Research, Positioning & Messaging, GTM Strategy, Sales Enablement, Content Creation
London, England, United Kingdom · On-site
Pace is an AI-native business process outsourcer for insurers. We combine the speed of AI agents with expert review by our insurance operations team to automate insurance tasks. Almost $400bn per year is spent on outsour…
Skills: Enterprise Sales, Prospecting, Stakeholder Management, Ideal Customer Profile Definition, Sales Collateral Development
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead the rollout and expansion of AI agents for large insurance customers to drive measurable operational impact. Translate customer pain points into product requirements and collaborate with engineering to refine the platform roadmap.
Candidates should have experience operating at the intersection of customers, product, and GTM with a strong bias for action. Ability to communicate with executives and turn complex real-world workflows into executable steps is required.
Pace is the AI operations partner for the world's leading insurers. We combine the speed of AI agents with expert review by our insurance operations team to automate insurance tasks. Almost $400bn per year is spent on outsourcing in financial services outsourcing every year. We’re here to change that working side-by-side with some of the largest companies in the world.
We’re looking for someone to own the rollout, success, and expansion of Pace’s agents at our largest insurance customers.
Working directly with customers, you’ll lead deployments to ensure our agents drive measurable impact, and expand usage across workflows and business units. You’ll sit at the intersection of customer operations, product strategy, and growth.
Translate customer operations into product direction: Work closely with customers to discover their pain points and success criteria, and translate those insights into clear product requirements and priorities.
Drive executive-level value narratives: Lead demos, pilots, and business reviews that clearly articulate ROI, operational impact, and expansion opportunities to customer stakeholders.
Partner with Product & Engineering: Collaborate with Engineering and Product to drive roadmap, surface gaps, edge cases, and improvement opportunities to the Pace platform.
Have high autonomy, a strong bias to action, and a genuine curiosity for understanding customers.
Have experience operating at the intersection of customers, product, and GTM.
Communicate clearly with executives, operators, and technical teams.
Are comfortable turning messy, real-world workflows into clear, executable steps.
Have a high-ownership mindset — you’re accountable for outcomes, not just deliverables.
Bonus: Founder or startup experience.
The Pace team has a couple of defining characteristics:
Integrity: The most important thing is working with good people who want to have a massive impact on the world. Our team genuinely wants to do the best work of their careers and know it’ll take 5-10 years of focus to deliver.
Ambition: The ambition for this company is not just a good vertical AI business but a $100bn+ outcome across vertical services. We’re looking for people that rise that level of ambition. Often times this means they want to be the best at what they do, become leaders at scale or one day start their own company. Pace will be the best place to learn, deliver impact and advance your path to do something great.
At Pace, we're building a talent-dense team where teammates grow into leaders. This might mean growing into a world-class IC, owning a line of business, or leading teams. Whichever your path, we want to support you to grow at Pace and beyond for the long-term.
We're a ~30 person team based in-person in New York and are lucky to be perfectly positioned with leading customers and top investors to make a real impact on one of the largest industries in the world.
The AI-native BPO for the world’s leading insurers.
The AI-native BPO for the world’s leading insurers.
Your AI-talent agent. Connecting talents with dream jobs.
© 2026 Clera Labs, Inc.
