At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our sha…
At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our sha…
At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our sha…
At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our sha…
At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our sha…
At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our sha…
At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our sha…
Skills: Guest Room Cleaning, Sanitization, Time Management, Attention To Detail, Customer Service
Where Hospitality Becomes Unscripted. Job Summary At OTH Hotels Resorts, we don’t believe in service that’s scripted—we believe in hospitality that’s human. As a Maintenance Technician, you keep t…
At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our sha…
Skills: Night Audit, Front Desk Operations, Financial Reconciliation, Guest Service, Property Management Systems
At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our sha…
At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our sha…
At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our sha…
At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our sha…
At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our sha…
Skills: Strategic Leadership, Financial Management, Revenue Optimization, Cost Control, Menu Development
At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our sha…
Skills: Leadership, Team Coordination, Attention To Detail, Organizational Skills, Time Management
Where Hospitality Becomes Unscripted. Job Summary At OTH Hotels Resorts, we don’t believe in service that’s scripted—we believe in hospitality that’s human. As a Kitchen Steward, you are the behin…
Where Hospitality Becomes Unscripted. Job Summary At OTH Hotels Resorts, we don’t believe in service that’s scripted—we believe in hospitality that’s human. As a Cook, you bring more than ingredie…
Where Hospitality Becomes Unscripted. Job Summary At OTH Hotels Resorts, we don’t believe in service that’s scripted—we believe in hospitality that’s human. As a Cook, you bring more than ingredie…
Where Hospitality Becomes Unscripted. Job Summary At OTH Hotels Resorts, we don’t believe in service that’s scripted—we believe in hospitality that’s human. As a Guest Service Agent, you’re …
Where Hospitality Becomes Unscripted. Job Summary At OTH Hotels Resorts, we don’t believe in service that’s scripted—we believe in hospitality that’s human. As a Banquet Chef, you bring creativity…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree
Posted 28d ago
Apply by Sep 1
~40 hrs/week
Responsibilities
The Sales Manager is responsible for generating revenue through proactive prospecting, lead response, and managing assigned market segments. This includes managing the full sales cycle from inquiry to booking and collaborating with internal teams to ensure service delivery.
Requirements
Requires 2-4 years of experience in hotel or catering sales and a preferred bachelor's degree in Business, Marketing, or Hospitality. Candidates must be proficient in CRM systems and RFP platforms like CVENT.
Full job description
At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our shared purpose is to be the Heart of Hospitality in the lives of our team members, guests, owners, partners, and communities.
Job Title
Sales Manager
Location
Property
Department
Sales and Marketing
Property, if applicable
Property Specific
FLSA
Exempt
Direct Supervisor
Director of Sales
And Marketing
Job Overview
As the Sales Manager, you will be responsible for generating revenue through proactive sales efforts, lead response, and account management within assigned market segments. You will support the execution of the hotel’s sales strategy by identifying new business opportunities, developing client relationships, and converting leads into booked business.
You will manage the sales cycle from inquiry through booking and turnover, while maintaining an organized pipeline and consistent activity levels. This role requires collaboration with Revenue Management, Catering, and Operations teams to ensure alignment between sales efforts and service delivery.
Success in this role is measured through individual production, activity levels, conversion rates, and contribution to overall hotel revenue goals.
Job Responsibilities
Advocates the Open Door Policy by assisting the property’s leadership through clear, calm, and direct communication, in accordance with the guidelines established by OTH Hotels Resorts.
Generates revenue through proactive prospecting, responding to inquiries, and managing assigned accounts.
Manages the sales process from lead intake through booking and turnover to ensure a smooth client experience.
Responds to RFPs and inquiries in a timely and professional manner to maximize conversion opportunities.
Conducts site tours, client meetings, and outside sales calls to build relationships and secure business.
Maintains and grows assigned accounts while identifying new opportunities within target segments.
Partners with Revenue Management to align on pricing and availability based on demand.
Supports team initiatives and contributes to overall sales team success.
Perform special projects and other responsibilities as assigned.
Conducts proactive outreach including calls, emails, and networking to generate new business.
Maintains an active schedule of sales activities including appointments, site visits, and follow-ups.
Identifies opportunities during need periods and works to generate demand.
Builds foundational relationships with clients and planners to support repeat business.
RFP Management & Proposal Excellence
Responds to RFPs and inquiries with accuracy, timeliness, and attention to detail.
Develops proposals that align with client needs and hotel capabilities.
Maintains consistent follow-up on all opportunities to move business through the pipeline.
Ensures all client communication reflects professionalism and brand standards.
Contracting, Negotiation & Risk Management
Supports contract preparation and ensures accuracy in agreements.
Negotiates within established guidelines to secure business.
Ensures proper documentation of event details, deposits, and payment schedules.
Escalates non-standard requests to leadership when appropriate.
Cross-Functional Collaboration & Turnover
Works with Catering and Operations teams to ensure smooth turnover of booked business.
Communicates client expectations clearly to internal teams.
Supports event success through responsiveness and collaboration.
Assists in addressing client concerns to maintain satisfaction and relationships.
Reporting
Maintains accurate records of sales activities, accounts, and pipeline in CRM systems.
Tracks individual performance against goals.
Provides input on market conditions, client needs, and competitive activity.
Supports leadership with reporting and forecasting as needed.
Job Requirements
Education: Four-year college degree in Business, Marketing, Hospitality Management (or related) preferred, or equivalent combination of education and experience.
Experience: Minimum of two to four (2–4) years of experience in hotel sales, catering sales, or related hospitality field. Experience working with group and/or corporate accounts preferred.
Travel required: Ability to travel locally for client appointments, networking, and site visits as needed. Occasional overnight travel for trade shows/market visits may be required as the business requires.
Physical requirements: Ability to move throughout the property/venue during site inspections and events; ability to stand/walk for extended periods as needed during event days; ability to lift and carry light materials (e.g., brochures, signage, sample kits) as required.
Skills and Abilities:
Strong communication and relationship-building skills.
Ability to manage multiple priorities and maintain organization.
Basic sales and negotiation skills with a desire to grow.
Proficiency with CRM systems, RFP platforms (e.g., CVENT), and Microsoft Office.
Self-motivated with a proactive approach to sales.
Hospitality-focused mindset with a commitment to service excellence.
Ability to work flexible hours, including evenings and weekends as needed.
This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.
We may use artificial intelligence (AI) tools to assist in evaluating applications, including screening and ranking candidates based on job-related qualifications. These tools support, but do not replace, human decision-making. All final hiring decisions are made by our recruitment team.
Our Town Hospitality manages a diverse portfolio of upscale and upper-upscale independent, lifestyle, soft-branded, and branded hotel properties across the United States. Our leadership team of experienced, industry-best hospitality professionals excels at implementing operational efficiencies, nurturing a thoughtful employee culture, and offering warm, unforgettable guest service that turns moments into memories for our guests and yields positive outcomes for our owners and team members alike.
Offices: 306 S Henry St, Suite 200, Williamsburg, Virginia 23185, US
Our Town Hospitality manages a diverse portfolio of upscale and upper-upscale independent, lifestyle, soft-branded, and branded hotel properties across the United States. Our leadership team of experienced, industry-best hospitality professionals excels at implementing operational efficiencies, nurturing a thoughtful employee culture, and offering warm, unforgettable guest service that turns moments into memories for our guests and yields positive outcomes for our owners and team members alike.
Offices: 306 S Henry St, Suite 200, Williamsburg, Virginia 23185, US