Helston, England, United Kingdom · On-site
$40k–$45k/yr
About the role We’re looking for a Commercial Analyst to deliver high-quality reporting, analysis, and insight to support business performance and decision-making. Working closely with Finance and operational teams, you’…
Skills: Financial Modelling, Commercial Analysis, Excel, Business Partnering, Budgeting
City of Edinburgh, Scotland, United Kingdom · On-site
About the role As a Barista at Origin Coffee, you will be an integral part of the team providing exceptional coffee and customer service during Edinburgh’s Fringe Festival, one of the worlds greatest celebrations of art …
Skills: Coffee Preparation, Customer Service, Speciality Coffee, Hospitality, Inventory Management
Helston, England, United Kingdom · On-site
$28k–$30k/yr
About the role The Systems Administrator plays a key role in supporting Origin’s data and IT systems, ensuring they remain accurate, secure, and optimised. Combining data quality, user support, and system maintenance, th…
Skills: Data Engineering, IT Support, Microsoft 365, SharePoint, Xero
Helston, England, United Kingdom · On-site
About the role As Customer Experience Advisor, you’ll be the first point of contact for our customers across our Ecommerce and Wholesale channels. This is a varied and fast-paced role where you’ll handle enquiries, proce…
Skills: Customer Service, Order Management, Problem Resolution, CRM Systems, Inventory Management
Helston, England, United Kingdom · On-site
About the role As Customer Experience Advisor, you’ll be the first point of contact for our customers across our Ecommerce and Wholesale channels. This is a varied and fast-paced role where you’ll handle enquiries, proce…
Skills: Customer Service, Order Management, Problem Resolution, CRM Systems, Inventory Management
Helston, England, United Kingdom · On-site
About the role As Customer Experience Advisor, you’ll be the first point of contact for our customers across our Ecommerce and Wholesale channels. This is a varied and fast-paced role where you’ll handle enquiries, proce…
Skills: Customer Service, Order Management, Problem Resolution, CRM Software, Inventory Management
Cornwall, England, United Kingdom · On-site
$13/hr–$13/hr
About Origin Founded in 2004, Origin Coffee is one of Europe’s leading speciality coffee roasters. For nearly two decades, we’ve been shaping positive change in the industry, recently recognised as Most Sustainable Brand…
Skills: Coffee Preparation, Customer Service, Specialty Coffee Knowledge, Opening And Closing Shifts, Operational Excellence
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The role focuses on delivering commercial reporting and insights across wholesale, ecommerce, and retail channels to drive business performance. Key duties include monitoring margins, analyzing customer profitability, and partnering with operational teams to improve EBITDA.
Candidates should have previous experience in commercial finance, FP&A, or management accounting with strong Excel and financial modelling skills. A part-qualified CIMA or ACCA certification and experience in retail or FMCG are highly desirable.
We’re looking for a Commercial Analyst to deliver high-quality reporting, analysis, and insight to support business performance and decision-making. Working closely with Finance and operational teams, you’ll provide visibility on margins, sales trends, labour, stock, and ROI across the business.
This is a highly commercial role suited to someone analytical, detail-oriented, and comfortable working across multiple functions in a fast-paced environment. You’ll play a key part in improving reporting, supporting financial discipline, and driving data-led decisions.
Own and deliver commercial reporting across wholesale, ecommerce, and retail channels
Partner with Sales, Ecommerce, Operations, and Finance to drive performance and support strategic initiatives
Provide clear insight on trading performance, highlighting risks and opportunities
Analyse customer, product, and channel profitability
Monitor pricing, terms, and contract performance
Support financial modelling for new opportunities and partnerships
Improve visibility of wholesale KPIs and sales performance
Track key metrics including revenue, acquisition, retention, and customer value
Analyse customer behaviour and campaign performance
Support pricing and promotional decisions
Monitor gross margin, cost drivers, and stock performance
Identify opportunities to improve profitability and cost control
Support labour and overhead analysis where required
Support budgeting and forecasting processes
Build and maintain reports, dashboards, and financial models
Prepare business cases and ROI analysis for key initiatives
Enhance reporting, data quality, and BI capabilities
Drive automation and improve access to commercial data
Commercially minded and curious, with a proactive approach to problem solving.
Highly organised with strong attention to detail.
Able to manage multiple priorities in a fast-paced environment.
Comfortable working with data and challenging assumptions constructively.
Collaborative, practical, and keen to support continuous improvement.
Previous experience in an analytical, commercial finance, FP&A, or management accounting role.
Strong Excel and financial modelling skills.
Ability to interpret data accurately and translate it into clear commercial insight.
Experience producing regular reporting and performance analysis.
Strong attention to detail and a high degree of accuracy.
Good communication skills with the ability to work effectively across teams.
Part-qualified CIMA, ACCA, or equivalent.
Experience in retail, hospitality, manufacturing, FMCG, or food and beverage.
Experience using reporting systems, BI tools, or ERP platforms.
A strong interest in commercial performance and operational improvement.
Drive Improvement in EBITDA Margin
Identifies and delivers opportunities to improve profitability across wholesale, ecommerce, and retail channels.
Provides analysis and recommendations that support sustainable growth in EBITDA margin through pricing, product mix, cost control, and operational efficiency.
Partners with stakeholders to track and measure the financial impact of improvement initiatives.
Commercial Insight Drives Better Decisions
Delivers actionable analysis across wholesale, ecommerce, and retail channels that improves revenue, margin, and profitability.
Provides meaningful insight into customer, product, channel, and pricing performance, supporting strategic and operational decision-making.
Produces robust business cases and ROI analysis for key initiatives and investments.
Improved Visibility, Efficiency & Data Quality
Enhances reporting processes, automation, and data quality to reduce manual effort and improve accessibility of commercial information.
Develops and maintains KPI dashboards that provide clear visibility of business performance.
Acts as a trusted business partner to Sales, Ecommerce, Operations, and Finance teams, driving a data-led culture across the business.
Working at Origin
26 days’ holiday, including your birthday off, plus flexible bank holidays
Unlimited coffee and discounts on merchandise and partner products
B Corp certified and proudly independent
People-first culture with meaningful, values-led work
SCA training and learning opportunities for everyone
Enhanced family leave, sick pay, period leave, and personal days
5% employer pension contribution
24/7 Employee Assistance Programme and GP service
Two paid volunteering days each year
We believe diverse perspectives enrich our culture and creativity. If you’re passionate about coffee and excited by this opportunity – even if you don’t tick every box – we encourage you to apply. Your unique experience could be exactly what we need.
At Origin, you’ll be part of a dynamic team that values creativity, sustainability, and collaboration. We’re committed to providing an inclusive and inspiring environment where you can grow professionally and make a meaningful impact. And, of course, you’ll have access to some of the best coffee experiences imaginable.
While you are here and before you apply, take a look at us on Instagram.
B Corp coffee roastery and shops with nationwide technical support, and training facilities in London and Cornwall.
Origin Coffee is an independent and innovative coffee company from Cornwall with a purpose beyond profit. We are a group of highly experienced and passionate coffee people that continue to strive to raise coffee standards throughout the UK. Crafting distinctive espresso coffee is at the forefront of what we do at Origin, but behind the scenes we have worked hard to make sure every bean roasted for us promotes social, environmental and economic responsibility.
Offices: The Roastery, 1 Treysa Place, Porthleven, Cornwall TR13 9fj, GB
B Corp coffee roastery and shops with nationwide technical support, and training facilities in London and Cornwall.
Origin Coffee is an independent and innovative coffee company from Cornwall with a purpose beyond profit. We are a group of highly experienced and passionate coffee people that continue to strive to raise coffee standards throughout the UK. Crafting distinctive espresso coffee is at the forefront of what we do at Origin, but behind the scenes we have worked hard to make sure every bean roasted for us promotes social, environmental and economic responsibility.
Offices: The Roastery, 1 Treysa Place, Porthleven, Cornwall TR13 9fj, GB
