Antananarivo, Analamanga, Madagascar · Hybrid
Vidéo EVP Déclaration de mission de l'entreprise Rejoignez Orange Business ! Nous sommes un intégrateur réseau et numérique qui comprend l'ensemble de la chaîne de valeur du monde numérique, permettant ainsi à nos client…
Skills: Customer Relationship Management, Technical Support, Incident Management, Escalation Management, Mentoring
Gurgaon, Haryana, India · Hybrid
Orange Business is here! About us Join us at Orange Business!We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiativ…
Skills: Solution Design, Presales, CX Solutions, L3 Support, NICE CxOne
Gurgaon, Haryana, India · On-site
Orange Business is here! About us Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape t…
Skills: SAFe Framework, Enterprise Architecture, B2B Telecommunications, TM Forum, Open Digital Architecture
Antananarivo, Analamanga, Madagascar · Hybrid
Vidéo EVP Déclaration de mission de l'entreprise Rejoignez Orange Business ! Nous sommes un intégrateur réseau et numérique qui comprend l'ensemble de la chaîne de valeur du monde numérique, permettant ainsi à nos client…
Skills: Customer Relationship Management, Needs Analysis, Solution Proposal, Framework Agreement Deployment, IS Application Knowledge
Evere, Brussels, Belgium · Hybrid
CRM Functional Analyst at Orange Business Dynamics 365 & Power Platform Junior · Medior | Brussels (Hybrid) | Permanent contract At Orange Business, we lead digital transformation across Cloud, Customer Experience and Da…
Skills: Functional Analysis, Gap Analysis, Dynamics 365, Power Platform, Power Apps
Cairo, Cairo, Egypt · Hybrid
Orange Business is here! About us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiati…
Skills: Object Oriented Programming, Micro Services Architectures, RESTful API, C/C++, Python
Cairo, Cairo, Egypt · Hybrid
Orange Business is here! About us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiati…
Skills: Object Oriented Programming, Micro Services Architectures, RESTful API, C/C++, Python
Gurgaon, Haryana, India · Hybrid
Orange Business is here! About us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiati…
Skills: Java, Selenium, Selenide, TestNG, JUnit
Bengaluru, Karnataka, India · Hybrid
Orange Business is here! About us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiati…
Skills: Windows Server Administration, Active Directory, DNS, DHCP, GPO
Antananarivo, Analamanga, Madagascar · Hybrid
Vidéo EVP Déclaration de mission de l'entreprise Rejoignez Orange Business ! Nous sommes un intégrateur réseau et numérique qui comprend l'ensemble de la chaîne de valeur du monde numérique, permettant ainsi à nos client…
Skills: Communication, Customer Relations, Time Management, Organizational Skills, Teamwork
Mumbai City, Maharashtra, India · Hybrid
Orange Business is here! About us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiati…
Skills: Nexus, Routing and Switching, Load Balancer, Level 2 Support, Network Management
Mumbai City, Maharashtra, India · Hybrid
Orange Business is here! About us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiati…
Skills: Nexus, Routing And Switching, Load Balancer, Level 2 Support, Network Management
Mumbai City, Maharashtra, India · Hybrid
Orange Business is here! About us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiati…
Skills: Cisco Nexus, Load Balancing, GSLB, TCP/IP, VLANs
India · Hybrid
Orange Business is here! About us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiati…
Skills: OSS Architecture, SAFe, TM Forum, Open Digital Architecture, ITIL
Hybrid
Orange Business is here! About us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiati…
Skills: Executive Partnership, Strategic Alliances, Project Execution, P&L Management, Resource Planning
Gurgaon, Haryana, India · Hybrid
Orange Business is here! About us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiati…
Skills: .NET Core, C#, Microservices, AI/ML, LLM
Gurgaon, Haryana, India · Hybrid
Orange Business is here! About us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiati…
Skills: .NET 8+, C# 12, ASP.NET Core, Microservices, AI/ML Integration
Meyrin, Geneva, Switzerland · Hybrid
The team, position & mission: We are looking for a Senior Integration Consultant to join our consulting practice and support strategic data and integration initiatives for clients operating in highly regulated environmen…
Skills: Data Integration Architecture, API Design, Event-Driven Architecture, Stakeholder Management, ETL/ELT
Plaines Wilhems, Mauritius · Hybrid
Orange Business is here! About us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiati…
Skills: ITIL Processes, TCP/IP Networking, Telephony and Voice, Videoconferencing, Virtual Infrastructure
Plaines Wilhems, Mauritius · Hybrid
Orange Business is here! About us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiati…
Skills: Incident Management, User Account Management, Data Workflow Monitoring, Customer Relationship Management, Service Level Agreements
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The role involves responding to customer requests via multiple channels and managing complex cases through to resolution. It also includes providing first-level support, managing client portfolios, and mentoring junior analysts.
Candidates should possess strong customer relationship skills and a positive attitude toward innovation and challenges. Proficiency in specific methodologies such as ACTES, Communication Milestones, and OWCS is required.
Rejoignez Orange Business !
Nous sommes un intégrateur réseau et numérique qui comprend l'ensemble de la chaîne de valeur du monde numérique, permettant ainsi à nos clients de se concentrer sur les initiatives stratégiques qui façonnent leur activité.
Chaque jour, vous collaborerez avec une équipe qui se consacre à fournir des solutions globales cohérentes et durables, quel que soit le lieu d'implantation de nos clients. Avec plus de 30 000 employés en Asie, en Amérique, en Afrique et en Europe, nous offrons un environnement dynamique pour développer et perfectionner vos compétences dans un domaine riche en défis et en opportunités passionnants.
Répondre aux demandes des clients (téléphone, e-mail, chat, web ou via tout autre moyen)
Intervenir sur des dossiers complexes et assurer le suivi jusqu’à la résolution
Prendre les mesures nécessaires afin d’assurer la satisfaction des clients
Fournir le soutien nécessaire dans la gestion des escalades
Fournir de l’aide, soutenir et conseiller les nouveaux arrivants, les analystes et le personnel junior
Fournir un soutien sur les tâches et les projets à valeur ajoutée
Gestion du portefeuille client et premier niveau de support
Fournir une solution appropriée et des informations aux clients
Vous apportez une attitude positive, relevez les défis de front et défiez le statu quo avec des idées nouvelles et innovantes.
Quels que soient votre âge, votre identité sexuelle, votre origine ethnique, votre religion/conviction, votre orientation sexuelle, votre situation familiale, votre neurodiversité, votre handicap, votre statut d'ancien combattant ou votre apparence physique, nous encourageons la diversité au sein de nos équipes, car elle constitue une force pour le collectif et un vecteur d'innovation. Le groupe Orange est une entreprise favorable aux personnes handicapées et qui prône l'égalité des chances : n'hésitez pas à nous faire part de vos besoins spécifiques.
The Network and Digital Integrator.
At Orange Business, our ambition is to become the leading european Network and Digital Integrator by leveraging our proven expertise in next-generation connectivity solutions, the cloud and cybersecurity. Our 30,000 women and men are present in 65 countries, where every voice counts. Together, we are driven by the same determination and the same team spirit, to build the digital solutions of today and tomorrow and create a positive impact for our customers, for their employees and for the planet. We offer exciting opportunities through innovative projects in data and digital, cloud, AI, cybersecurity, IoT, or digital workspace and big data. Join us and be part of this adventure!
Offices: La Plaine Saint Denis, Paris, 93457 Cedex, FR · 217 Bath Rd SL1 4AA Slough, Slough, Berkshire SL1 4AA, GB · Якиманская наб., д. 4 стр. 1, Moscow, 115487, RU · 100 Galleria Parkway, Atlanta, GA 30339, US · #04-02 TechnoPark@Chai Chee, Singapore, 469000, SG
The Network and Digital Integrator.
At Orange Business, our ambition is to become the leading european Network and Digital Integrator by leveraging our proven expertise in next-generation connectivity solutions, the cloud and cybersecurity. Our 30,000 women and men are present in 65 countries, where every voice counts. Together, we are driven by the same determination and the same team spirit, to build the digital solutions of today and tomorrow and create a positive impact for our customers, for their employees and for the planet. We offer exciting opportunities through innovative projects in data and digital, cloud, AI, cybersecurity, IoT, or digital workspace and big data. Join us and be part of this adventure!
Offices: La Plaine Saint Denis, Paris, 93457 Cedex, FR · 217 Bath Rd SL1 4AA Slough, Slough, Berkshire SL1 4AA, GB · Якиманская наб., д. 4 стр. 1, Moscow, 115487, RU · 100 Galleria Parkway, Atlanta, GA 30339, US · #04-02 TechnoPark@Chai Chee, Singapore, 469000, SG
