About the Team OpenAI’s GTM Data Science team helps shape how our products are adopted, monetized, and scaled across organizations. We work at the intersection of Product, Go-to-Market, Finance, Research, and Data, turni…
San Francisco, California, United States · On-site
$293k–$385k/yr
Mid level$201B raised
About the Team OpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. Through a combination of strategic partnerships and self-built campuses, we are scaling the compu…
Skills: Python, SQL, Data Engineering, Backend Engineering, REST APIs
About the Team The Privacy Engineering team builds secure, reliable systems that help OpenAI meet its legal obligations while protecting user data. We partner closely with Legal and engineering teams across OpenAI to sup…
About the Team The Privacy Engineering team builds secure, reliable systems that help OpenAI meet its legal obligations while protecting user data. We partner closely with Legal and engineering teams across OpenAI to sup…
About the Team OpenAI’s AI Success Engineer team partners with the world’s most ambitious organizations to translate cutting edge AI into real business value. We guide customers from first deployment through scaled enter…
Skills: Technical Account Management, Generative AI Consulting, Solutions Architecture, Program Management, API Integration
About the Team The Stargate organization is responsible for building and scaling the physical infrastructure systems that power OpenAI’s next generation of AI training and inference platforms. This includes the manufactu…
About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. Within Finance, the Procurement team serves as a trusted advisor to the business, optimizing inv…
About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition…
About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition…
Manager, Forward Deployed Engineer (FDE), Life Sciences
New York, New York, United States · Hybrid
$252k–$335k/yr
Senior+$110M raised
About the team OpenAI’s Forward Deployed Engineering (FDE) team partners with global pharma and biotech, CROs, and research institutions to deploy production-grade AI systems across the R&D value chain. We operate at the…
Skills: Engineering Management, Technical Delivery, Production AI Systems, Life Sciences R&D, Backend Engineering
About the Team OpenAI’s AI Success Engineer team partners with the world’s most ambitious organizations to translate cutting edge AI into real business value. We guide customers from first deployment through scaled enter…
Skills: Technical Account Management, Generative AI Consulting, Solutions Architecture, Program Management, Customer Advisory
About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition…
About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support tea…
About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. OpenAI’s Tax and Trade team sits at the center of OpenAI’s global growth—shaping how cutting-edg…
About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. Achieving this requires bringing together world-class scientists, engineers, and business leaders to t…
Research Engineer/Research Scientist- Personal AGI, Model Experience
San Francisco, California, United States · Hybrid
$295k–$555k/yr
Senior$110M raised
About the Team The Personal AGI team is responsible for training and improving pre-trained models to be deployed into ChatGPT, the API, and potential future products. In the Model Experience team, we shape the default ch…
Skills: Machine Learning, Reinforcement Learning, ML Engineering, Model Evaluation, Post-training
Washington, District of Columbia, United States · Hybrid
$221k–$245k/yr
Senior+$201B raised
About the Team Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence. With that aim in mind, we are responsible for de…
Skills: Integrated Marketing, Brand Storytelling, Public Affairs, Government Relations, Campaign Management
Head of Government Cyber Integration, OpenAI for Government
Washington, District of Columbia, United States · Hybrid
$401k–$445k/yr
Senior+$201B raised
About the Team OpenAI's mission is to ensure that artificial intelligence benefits all of humanity. OpenAI for Government works with U.S. and allied government institutions to support the responsible adoption of AI acros…
Skills: Cybersecurity Leadership, Cyber Operations, National Security Strategy, Government Relations, AI Integration
About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are techn…
About the Team OpenAI’s Compute organization turns ambitious AI research into real-world capability by delivering the compute infrastructure behind our most advanced models. The team works across software, hardware, faci…
Skills: Distributed Systems, ML Infrastructure, GPU Clusters, Data Center Development, Supply Chain Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$290k–$340k/yr
Full-time
Medical insurance, Dental insurance, Vision insurance, Health Savings Accounts, Health FSA, Dependent Care FSA
Posted 15d ago
~40 hrs/week
Responsibilities
Define and implement a measurement framework to track enterprise knowledge-worker adoption and retained usage for products like ChatGPT Work and Codex. Translate behavioral data and customer evidence into strategic recommendations to influence product and GTM decisions.
Requirements
Requires significant experience in data science or product analytics with strong proficiency in SQL and Python for handling large behavioral datasets. Candidates must be able to translate ambiguous business questions into structured analyses and influence senior stakeholders.
Full job description
About the Team
OpenAI’s GTM Data Science team helps shape how our products are adopted, monetized, and scaled across organizations. We work at the intersection of Product, Go-to-Market, Finance, Research, and Data, turning product usage, customer evidence, and market signals into decisions that grow durable enterprise value.
We’re looking for a senior Data Scientist to own the analytical strategy for enterprise knowledge-worker adoption. As ChatGPT Work and Codex become capable of research, analysis, document creation, spreadsheets, presentations, internal knowledge synthesis, and other agentic workflows, you will help determine how these products become embedded in everyday work—not merely tried once.
About the Role
You will define how we measure activation, retained usage, workflow depth, and value across ChatGPT Work, Codex, and connected enterprise systems. You will explain why adoption succeeds or stalls and identify the product, enablement, and commercial interventions most likely to create durable usage.
This is a hands-on, zero-to-one role. You will work through imperfect telemetry, overlapping product surfaces, evolving definitions, and ambiguous business questions. You will partner closely with GTM, Product, Finance, Research, Customer Deployment, Analytics Engineering, and Data Science. Your work is successful when it changes a product, GTM, or investment decision.
In This Role, You Will
Define a trusted measurement framework for knowledge-worker adoption, including identity, eligible populations, activation, retained usage, penetration, workflow depth, feature adoption, and monetization.
Map the knowledge-worker journey from initial exposure through first successful task, repeated workflows, multi-surface usage, and durable adoption.
Identify which personas, functions, use cases, product capabilities, and account conditions are associated with deep and retained usage.
Design and evaluate experiments and quasi-experiments across onboarding, enablement, workflow templates, connectors, pilots, customer deployment support, and product launches.
Combine behavioral data with customer and field evidence, then translate the findings into crisp recommendations for Product, GTM, Finance, and executive audiences.
Operationalize successful work through durable datasets, scorecards, recurring business narratives, and decision cadences while partnering with Analytics Engineering and product teams to improve instrumentation and data quality.
You Might Thrive in This Role If You
Enjoy creating clarity from problems that do not yet have stable definitions, clean datasets, or a settled playbook.
Move comfortably between SQL, Python, metric design, experimentation, customer evidence, strategy, and executive communication.
Think in terms of user journeys and behavioral mechanisms—not only dashboards and aggregate metrics.
Can distinguish product usage from durable customer value and simulated value from realized business outcomes.
Proactively align stakeholders, document decisions, and surface data-quality risks before they affect important decisions.
Are comfortable challenging an attractive narrative when the evidence does not support it.
Qualifications
Significant experience in data science, product analytics, growth analytics, economics, statistics, or a related quantitative field.
Strong hands-on ability in SQL and Python, including experience working with large and imperfect behavioral datasets.
Experience defining activation, retention, engagement, funnel, or product-adoption metrics, with strong knowledge of experimentation, causal inference, cohort analysis, and segmentation.
Ability to translate ambiguous business questions into structured analyses, independently define the analytical direction, and bring senior stakeholders along through clear tradeoff framing.
Strong written and verbal communication skills, including a demonstrated ability to influence senior technical and non-technical stakeholders.
Preferred Qualifications
Experience with enterprise SaaS, collaboration products, AI products, developer tools, productivity software, or multi-product platforms.
Experience connecting product usage to revenue, expansion, customer health, enablement, or other GTM interventions.
Experience with identity resolution, cross-surface journeys, telemetry design, evolving product taxonomies, or qualitative customer evidence.
Experience helping establish a new data science area, operating model, technical roadmap, or recurring executive decision cadence.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Related keywords
Data ScienceGTMSaaSAIChatGPT WorkCodexProduct AnalyticsGrowth AnalyticsEconomicsStatisticsSQLPythonCausal InferenceCohort AnalysisSegmentationTelemetry
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first — ahead of profit.
To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership.
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Offices: San Francisco, CA 94110, US
artificial intelligence and machine learningInformation TechnologyFoundational AISoftwareArtificial IntelligenceInformation ServicesGenerative AISaaSNatural Language ProcessingAgentic AI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first — ahead of profit.
To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership.
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Offices: San Francisco, CA 94110, US
artificial intelligence and machine learningInformation TechnologyFoundational AISoftwareArtificial IntelligenceInformation ServicesGenerative AISaaSNatural Language ProcessingAgentic AI