San Francisco, California, United States · On-site
$252k–$280k/yr
ABOUT THE TEAM Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for Frontier Risk and Material Harm that are accurate, fast, defensible, and built to scale. The Cyber vert…
Skills: Cybersecurity, Operations strategy, Threat intelligence, Incident response, Security research
San Francisco, California, United States · Hybrid
$302k–$335k/yr
About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. Achieving this requires bringing together world-class scientists, engineers, and business leaders to t…
Skills: Enterprise sales, Strategic business development, Cloud partnerships, Co-sell motions, GenAI adoption
San Francisco, California, United States · On-site
$293k–$385k/yr
About the Team API Multimodal builds the developer-facing products and infrastructure that bring OpenAI’s image, audio, and real-time model capabilities into the world. We are responsible for high-scale APIs for image ge…
Skills: Backend engineering, Distributed systems, API design, Python, Go
United States · Remote OK
$150k–$300k/yr
About the Team OpenAI’s Compute organization turns ambitious AI research into real-world capability by delivering the compute infrastructure behind our most advanced models. The team works across software, hardware, faci…
Skills: Distributed systems, Ml infrastructure, Hardware systems, Supply chain management, Data center development
San Francisco, California, United States · Hybrid
$288k–$425k/yr
About the Team OpenAI’s Intelligence and Investigations team identifies, investigates and mitigates the abuse and strategic risks associated with increasingly capable AI systems. We bring together expertise in threat int…
Skills: Strategic communications, Intelligence analysis, Public policy, Journalism, Trust and safety
Washington, District of Columbia, United States · Hybrid
$171k–$280k/yr
About the Team OpenAI's mission is to ensure that artificial general intelligence benefits all of humanity. The U.S. Policy and Partnerships team sits within Global Affairs and helps translate that mission into trusted, …
Skills: Stakeholder engagement, Public policy, Coalition building, Technology policy, Project management
San Francisco, California, United States · Hybrid
$293k–$325k/yr
About the Team OpenAI's Professional Services team helps organizations move from AI ambition to durable production outcomes. We partner with customers on complex deployments and build the strategy, commercial models, ope…
Skills: GTM strategy, Business operations, Strategic finance, Management consulting, Services economics
San Francisco, California, United States · Hybrid
$347k–$385k/yr
About the Team OpenAI’s Legal team plays a crucial role in advancing our mission by tackling novel and consequential legal issues in AI. The commercial infrastructure legal team supports the systems and facilities that m…
Skills: Commercial legal strategy, Risk management, Contract negotiation, Infrastructure transactions, Technology transactions
London, England, United Kingdom · On-site
About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals …
Skills: Enterprise Sales, Life Sciences, Account Management, Strategic Planning, Artificial Intelligence
San Francisco, California, United States · On-site
$293k–$515k/yr
About the Role OpenAI's ads platform is experiencing rapid global scale. As the Lead Data Scientist for SMB Ads Growth, you will architect the analytics function end-to-end—driving strategy across targeting, funnel optim…
Skills: Data science, Growth analytics, SQL, Python, R
San Francisco, California, United States · On-site
$293k–$515k/yr
About the Role OpenAI's ads business is scaling quickly. As the Data Scientist for Ads Demand, you will build the measurement and insight foundation for understanding demand health and advertiser value across the marketp…
Skills: Data science, Analytics, SQL, Python, R
San Francisco, California, United States · Hybrid
$211k–$234k/yr
About the Team OpenAI’s Finance and Revenue Operations organization builds the commercial infrastructure that enables the business to scale with speed, discipline, and financial integrity. Deal Desk operates as the comme…
Skills: Deal Desk, Commercial Operations, Quote-to-Cash, AWS Marketplace, Enterprise Deal Structuring
India · On-site
About the Team OpenAI’s Real Estate & Workplace (REW) team creates and operates the spaces, programs, and services that enable employees to do their best work. The team’s work spans real estate, workplace operations, des…
Skills: Workplace Operations, Facilities Management, Strategic Planning, Stakeholder Management, Budgeting
San Francisco, California, United States · Hybrid
$189k–$221k/yr
About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals …
Skills: Account management, Sales strategy, Pipeline generation, Customer relationship management, SaaS
United States · Remote OK
$293k–$490k/yr
About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are techn…
Skills: Hardware security, Hardware-software co-design, Secure silicon architecture, Cryptography, Trusted computing
India · Hybrid
About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand t…
Skills: Performance marketing, Digital marketing, Client-facing strategy, Consulting, Sales cycle management
India · Hybrid
About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand t…
Skills: Account management, Customer success, Digital advertising, SQL, Data analysis
San Francisco, California, United States · Hybrid
$185k–$205k/yr
About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Order to Cash (OTC) team oversees the complete flow of commercial transactions from order intake an…
Skills: Credit risk management, Collections strategy, Accounts receivable, Order to cash, Financial forecasting
San Francisco, California, United States · Hybrid
$216k–$240k/yr
About the Team OpenAI Finance helps ensure the organization is set up for success in pursuit of its mission of ensuring that artificial general intelligence benefits all of humanity. Within Finance, the Technical Revenue…
Skills: Revenue recognition, Technical accounting, ASC 606, Strategic deal management, Financial reporting
Dublin, Leinster, Ireland · Hybrid
About the Team The SMB Sales team is focused on scaling efficient, high-quality sales execution across a range of commercial motions, including Inbound, Outbound, API Sales, Channel, and SDR. We partner closely with Sale…
Skills: Vendor Management, Sales Operations, Sales Execution, Performance Management, Operational Governance
San Francisco, California, United States • On-site
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The Cyber Operations Strategist will design and scale enforcement systems for user safety, including developing SOPs, quality loops, and automation guardrails. They will serve as a senior expert for high-risk cyber decisions and partner with cross-functional teams to operationalize safety and integrity changes.
Candidates must have 8+ years of hands-on cybersecurity experience in fields such as offensive security, threat intelligence, or incident response. Proficiency in programming languages like Python, SQL, and C/C++, along with experience in building high-stakes operational workflows, is required.
Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for Frontier Risk and Material Harm that are accurate, fast, defensible, and built to scale. The Cyber vertical turns policy into reviewer standards, calibrated judgment, quality systems, escalation paths, and automation guardrails.
We are looking for a senior cybersecurity practitioner and operations strategist to raise the quality, scalability, and technical rigor of our Cyber Operations. You will combine hands-on cyber judgment with systems-level operating design: resolve the hardest dual-use questions, evolve SOPs, uplift reviewers and vendors, and build practical tools and automations.
This is a senior IC role. Success is not primarily cases closed; it is durable improvement in the operating model and the reviewers who run it.
Drive the Cyber Operations operating model across domain priorities, SOPs, escalation paths, quality health, vendor capability, roadmap inputs and help inform trusted access strategies.
Serve as the senior cyber expert for complex or high-risk decisions across ChatGPT, API, Codex, agents, and emerging product surfaces.
Translate policy ambiguity, quality misses, appeals, and reviewer disagreement into clear decision rules, calibration examples, training, and tooling requirements.
Build durable operating systems and quality loops: golden sets, holdouts, double-labeling, adjudication, error taxonomies, reviewer calibration, and automation evaluations.
Raise FTE and BPO capability through onboarding, certification, coaching, recurring calibration, and vendor-performance partnership.
Use quality, appeals, SLA, backlog, and disagreement signals to diagnose root causes and prioritize high-leverage fixes.
Build hands-on solutions—SQL analyses, scripts, dashboards, LLM eval workflows, evidence enrichment, routing logic, and lightweight automations—that improve decision quality and reduce manual effort.
Partner with Policy, Integrity, Safety Systems, Security, Legal, Product, Engineering, and Investigations to operationalize changes and drive launch readiness.
Have 8+ years of hands-on cybersecurity experience in offensive security, threat intelligence, incident response, security research, red teaming, application security, DFIR, malware analysis, or a related field.
Can reason deeply about attacker tradecraft, vulnerability exploitation, credential abuse, malware, persistence, evasion, exfiltration, cloud or identity abuse, and ambiguous dual-use activity.
Have built or improved high-stakes operations, reviewer programs, QA systems, escalation workflows, or vendor/BPO programs.
Can turn complex cyber and policy judgment into reviewer-usable SOPs, decision trees, training, and concise written recommendations.
Are comfortable using SQL, Python, Python, C/C++, JavaScript, PowerShell, and Bash, APIs, LLM tooling, or automation to solve operational problems.
Understand human-in-the-loop automation, evaluations, monitoring, holdouts, and fallback paths for sensitive workflows.
Operate independently in ambiguity, communicate clearly across technical and non-technical audiences, and bring sound judgment and discretion when handling sensitive material.
Experience with trust and safety, platform abuse, cyber misuse of AI systems, or LLM safety.
Experience with golden sets, classifier or prompt evaluations, and reviewer-quality programs.
Experience enabling global vendor reviewer operations.
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first — ahead of profit. To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Offices: San Francisco, CA 94110, US
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first — ahead of profit. To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Offices: San Francisco, CA 94110, US
