Jobs at Ontrac Solutions (Now Hiring) — 3 open

Our client — a leading pan-African telecom & fintech group operating across Africa, the Middle East and South Asia — is consolidating its operating companies onto a single Oracle Cloud ERP platform and is establishing a regional Oracle Cloud Centre of Excellence (CoE) in Cairo, Egypt.

The Head of Oracle ERP is the senior accountable leader for the Group’s Oracle Cloud delivery and operations. Following a Global Design and Phase 1 implementation delivered by Oracle Consulting across the Phase 1 markets, this role takes formal handover of the platform, stands up the Oracle Cloud CoE in Cairo, and leads the subsequent country rollouts, support operations and continuous-improvement agenda across eleven operating markets.

The mandate combines three rare things in one role: building a capability from scratch, taking over a live multi-country platform from a global vendor, and rolling that platform out to a further wave of operating companies.

Location & profile

• Location: Cairo, Egypt (hybrid) — regular travel across Africa, UAE and Pakistan (up to ~35%)
• Type: Full-time, permanent — senior leadership grade
• Reports to: Chief Operating Officer
• Languages: Fluent English (required); working French strongly preferred

Scope of the role

• Platform: Oracle Fusion Cloud Applications (ERP, SCM, CX) + Oracle Integration Cloud (OIC) + Fusion ERP & SCM Analytics
• Geographies: Eleven operating markets across Africa, the Middle East and South Asia
• Enterprise structure: up to 30 primary ledgers, 30 legal entities, 30 business units, 30 inventory organisations, 6 warehouses
• Team: Oracle CoE — functional leads, technical / integration leads, OIC developers, FBDI / BI Publisher / OTBI specialists, security & controls, AMS operations across the Cairo hub and secondary delivery locations

Key responsibilities

• Stand up the Oracle Cloud Centre of Excellence — define the operating model (service catalogue, governance, RACI, charge-back); build the Cairo hub (tooling stack, ways of working); lead recruitment across all in-scope towers; establish secondary delivery capability; define and embed CoE KPIs.
• Lead the formal handover from Oracle Consulting — customer-side acceptance of remaining milestone deliverables, handover acceptance criteria (documentation, knowledge transfer, defect backlog), post-go-live stabilisation, commercial close-out, and the steady-state interface with Oracle Support.
• Lead Oracle Cloud rollout to the remaining operating markets — sequence and deliver rollouts (Design Authority, CRP1/CRP2 fit-gap, SIT, data migration rehearsals, UAT, cutover, hypercare) with statutory / tax / language / banking localisation; govern the enterprise-structure envelope; own data migration to ≥98% accuracy; drive adoption.
• Run the platform as a managed service — L2/L3 application support across ERP/SCM/CX/OIC, SLA & problem management, the Oracle quarterly update cycle, configuration-as-code and environment governance, the OIC integration estate, the controls environment (AFC/AAC SoD), and the reporting estate (OTBI / BI Publisher / Fusion Analytics).
• Strategic, commercial & people leadership — own the Oracle relationship at executive level (licensing, consumption, renewals); partner with the CFO function on measurable business outcomes; publish the multi-year Oracle roadmap; build, coach and retain a high-performing, multi-cultural team.

Modules in scope (process-ownership level)

• ERP — Financials & Risk: GL, Payables, Receivables, Cash Management, Asset Management, Expenses, Transaction Tax, Lease Accounting, Financial Risk & Compliance, Advanced Financial Controls (AFC), Advanced Access Controls (AAC)
• ERP — Projects: Project Costing & Performance, Project Cost Control, Project Management, Project Resource Management
• Supply Chain (SCM): Purchasing, Self-Service Procurement, Sourcing, Supplier Qualification / Portal, Procurement Contracts, Inventory, Order Management, Product Hub, Demand Management, Supply Planning, Warehouse Management
• Customer Experience (CX): Fusion Sales, Configure-Price-Quote (CPQ)
• Platform & Integration: Oracle Integration Cloud (Enterprise), FBDI / HDL bulk loaders, REST / SOAP services, ERP/SCM extracts
• Analytics: Fusion ERP Analytics, Fusion SCM Analytics, Fusion Analytics Warehouse (FAW / FDI), OTBI, BI Publisher

Must-have

• 12+ years in enterprise ERP, including 5+ years leading Oracle Cloud / Fusion Applications delivery or operations at multi-country, multi-entity scale (Practice Head / CoE Head / Programme Director / Delivery Lead)
• Hands-on delivery accountability across Oracle Cloud Financials and at least one of Procurement / SCM / Projects; working understanding of OTBI / BI Publisher and Oracle Integration Cloud
• Direct experience taking handover of an Oracle Cloud implementation from a global SI (Oracle Consulting, Accenture, Deloitte, PwC, IBM, TCS, Infosys, Cognizant) and running it steady-state
• Demonstrated experience standing up an Oracle (or comparable enterprise platform) Centre of Excellence — operating model, hiring, tooling, KPIs, charge-back
• Personally delivered Oracle Cloud rollouts across multiple countries with statutory localisation, multi-currency, multi-language and multi-ledger complexity
• Led teams of 30+ across mixed onshore / offshore / nearshore locations with full hiring, performance and delivery accountability
• Comfortable owning vendor relationships, milestone acceptance, holdback management, change orders and Oracle subscription consumption discussions
• Credible at C-suite (CFO, CIO, COO, Internal Audit); fluent English; working French strongly preferred

Strongly preferred

• Telecommunications, fintech, towers or other regulated multi-country operators; experience supporting CFO offices in African / emerging-market telcos
• Oracle Risk Management Cloud (AFC and AAC), SOX / IFRS audit cycles, Group Internal Audit interaction
• Implementing or operating Fusion Analytics Warehouse / FDI, integrated with OCI services
• Oracle Cloud certifications (Financials, SCM or OIC); PMP / Prince2 / SAFe; ITIL v4

How to apply

Submit your CV and a one-page summary of your most relevant Oracle Cloud delivery / CoE experience — covering scale, modules, geographies and your specific accountability — together with indicative compensation expectations.