Houston, Texas, United States · On-site
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and stayin…
Skills: Customer Service, Communication Skills, Microsoft Office, AS400, Attention To Detail
Parsons, Kansas, United States · On-site
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and stayin…
Skills: Tractor-trailer operation, DOT regulations, Freight handling, Pre-trip inspections, Load securement
Parsons, Kansas, United States · On-site
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and stayin…
Skills: Tractor-trailer operation, DOT regulations, Freight handling, Pre-trip inspection, Load securement
Greensboro, North Carolina, United States · On-site
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and stayin…
Skills: Forklift Operation, Freight Loading, Material Handling, Pallet Jack Operation, Dock Yard Management System
Conley, Georgia, United States · On-site
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and stayin…
Skills: Forklift Operation, Freight Loading, Material Handling, Pallet Jack Operation, DOT Compliance
Sylvester, Georgia, United States · On-site
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and stayin…
Skills: Forklift Operation, Freight Loading, Material Handling, Pallet Jack Operation, Dock Yard Management System
Bowling Green, Kentucky, United States · On-site
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and stayin…
Skills: Class A CDL, Freight Handling, DOT Regulations, Forklift Operation, Hazardous Materials Transport
White Pine, Tennessee, United States · On-site
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and stayin…
Skills: Janitorial Services, Material Handling, Forklift Operation, Facility Maintenance, Safety Compliance
Houston, Texas, United States · On-site
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and stayin…
Skills: Forklift Operation, Freight Loading, Material Handling, Pallet Jack Operation, DOT Compliance
Lubbock, Texas, United States · On-site
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and stayin…
Skills: Forklift Operation, Freight Loading, Material Handling, Pallet Jack Operation, Dock Yard Management System
Mooresville, Indiana, United States · On-site
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and stayin…
Skills: Class A CDL, Freight Handling, DOT Regulations, Forklift Operation, Hazardous Materials Handling
Mooresville, Indiana, United States · On-site
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and stayin…
Skills: Forklift Operation, Freight Loading, Material Handling, Pallet Jack Operation, Dock Yard Management System
Reading, Pennsylvania, United States · On-site
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and stayin…
Skills: Class A CDL, Forklift Operation, Tractor-Trailer Driving, Freight Loading, DOT Regulations
Milton, Pennsylvania, United States · On-site
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and stayin…
Skills: Forklift Operation, Freight Loading, Material Handling, Pallet Jack Operation, DOT Compliance
Parsons, Kansas, United States · On-site
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and stayin…
Skills: Shop Supervision, Heavy Equipment Maintenance, Welding, DOT Compliance, Time Management
Charlotte, North Carolina, United States · On-site
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and stayin…
Skills: Personnel Supervision, Logistics Coordination, DOT Regulations, OSHA Compliance, AS400
Crest Hill, Illinois, United States · On-site
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and stayin…
Skills: Tractor-Trailer Driving, DOT Regulations, Hazardous Materials Handling, Vehicle Inspection, Load Securement
Louisville, Kentucky, United States · On-site
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and stayin…
Skills: Forklift Operation, Freight Loading, Material Handling, Pallet Jack Operation, DOT Guidelines
Kernersville, North Carolina, United States · On-site
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and stayin…
Skills: Class A CDL, Forklift Operation, Tractor-Trailer Driving, Freight Loading, DOT Compliance
McDonough, Georgia, United States · On-site
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and stayin…
Skills: Customer Service, Data Entry, AS400, SAP, Microsoft Outlook
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The Customer Service Representative will handle high-volume calls and emails to provide rate quotes, shipment status updates, and general customer support. Additionally, the role involves performing administrative office duties such as filing, scanning documents, and assisting customers with shipping documentation.
Candidates should have at least one year of customer service experience, preferably within the transportation industry. Proficiency in Microsoft Office and strong verbal and written communication skills are required, with AS400 experience considered a plus.
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD.
Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture. This role will successfully provide exceptional customer service duties in the service center, as well as support to other members of Old Dominion in a fast-paced high call volume environment.
Answer phones and respond to emails in a courteous and timely manner
Perform general customer service by giving rate quotes, sales bids, status of shipments, helping customer correctly fill out a Bill of Lading and label freight, etc.
Respond to customer issues and questions in a timely manner
Provide Service 2.OD to internal and external customers
As needed, may assist with general office duties such as mailing, filing and copying
Scan documents such as Bill of Ladings, Delivery Receipts, permits and other documents into the computer system
High School diploma or equivalent preferred
1 year of customer service experience, preferably in the transportation industry
Strong attention to detail
Excellent written and verbal communication skills
Proficiency with Microsoft Office
AS400 experience preferred
Ability to handle multiple request and priorities in as fast-paced environment
Demonstrated aptitude for quickly learning new systems and processes
Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.
Join the OD Family Today!
As a Full Time member of our Family, you and your family are eligible to receive:
Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).
If you have questions regarding this posting or require assistance with the application process, please click here for contact information.
Helping The World Keep Promises
Old Dominion Freight Line, Inc. is a leading, less-than-truckload (“LTL”), union-free motor carrier providing regional, inter-regional and national LTL services through a single integrated organization. Our service offerings, which also include ground and air expedited transportation, are provided through a network of more than 260 service centers located throughout the continental United States. Through strategic alliances, the Company also provides LTL services throughout North America. In addition to its core LTL services, the Company offers a range of value-added services including container drayage, truckload brokerage, supply chain consulting and warehousing. For more than 90 years, Old Dominion has been helping the world keep promises. For career opportunities, visit http://www.odfl.com/Careers/.
Offices: 500 Old Dominion Way, Thomasville, North Carolina 27360, US
Helping The World Keep Promises
Old Dominion Freight Line, Inc. is a leading, less-than-truckload (“LTL”), union-free motor carrier providing regional, inter-regional and national LTL services through a single integrated organization. Our service offerings, which also include ground and air expedited transportation, are provided through a network of more than 260 service centers located throughout the continental United States. Through strategic alliances, the Company also provides LTL services throughout North America. In addition to its core LTL services, the Company offers a range of value-added services including container drayage, truckload brokerage, supply chain consulting and warehousing. For more than 90 years, Old Dominion has been helping the world keep promises. For career opportunities, visit http://www.odfl.com/Careers/.
Offices: 500 Old Dominion Way, Thomasville, North Carolina 27360, US
