Tracy, California, United States · On-site
$65k–$95k/yr
Job Title: Customer Service Manager Location: Tracy, CA Employment Type: Full-Time- Monday - Friday FLSA Status: Exempt Salary Range: $65,000– $95,000 annually (good-faith estimate upon hire) Additional Compensatio…
Skills: Branch Operations, Team Leadership, Customer Service, Sales Coaching, Regulatory Compliance
Stockton, California, United States · On-site
$19/hr–$26/hr
Join Our Team as New Accounts Representative! Position Title: New Accounts Representative Department: Retail Banking Group Reports To: Customer Service Manager FLSA Status: Non-Exempt- Full-Time Location: Stockton, CA Sa…
Skills: Account Management, Customer Relations, Cross-selling, Regulatory Compliance, Data Entry
Tracy, California, United States • On-site
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Lead and develop a high-performing team to deliver exceptional customer service and achieve branch goals. Oversee daily operations to ensure compliance with regulatory requirements and bank policies while supporting the Branch Manager.
Requires a minimum of one year of banking experience in branch operations, sales, or customer service. Must have demonstrated leadership experience and strong knowledge of banking products and regulations.
Job Title: Customer Service Manager
Location: Tracy, CA
Employment Type: Full-Time- Monday - Friday
FLSA Status: Exempt
Salary Range: $65,000– $95,000 annually (good-faith estimate upon hire)
Total Compensation: In addition to base pay, this position may be eligible for quarterly incentive compensation, including performance-based salary increases. Oak Valley Community Bank also offers a comprehensive benefits package that includes, medical, dental, vision, retirement savings with employer match, paid time off, and other voluntary benefits. Final compensation will be based on skills experience, and internal equity.
We are looking for a dynamic Customer Service Manager to help us build a strong, service-driven team from the ground up. This position requires prior banking experience and a strong understanding of branch operations and customer service. If you're passionate about banking, enjoy developing people, and excel in a team-oriented environment, we'd love to meet you!
As a Customer Service Manager, you’ll play a key role in the daily operations and success of our branch. You’ll support the Branch Manager and lead by example to deliver exceptional service, drive sales, and foster a positive team culture.
You’re a self-motivated, self-aware leader who’s ready to take the next step in your banking career. You bring a strong sense of integrity, empathy, and accountability to your work and are excited to help shape the culture of a brand-new branch.
Oak Valley Community Bank complies with the California Equal Pay Act and SB 642 requirements. Compensation decisions are based on experience, skills, and business needs, without regard to sex, gender identity, gender expression, race, or any other protected characteristic. We are an equal opportunity employer committed to diversity, equity, and inclusion.
Deep Roots ~ Strong Branches
Oak Valley is located in the heart of California’s Central Valley and serves a growing footprint spanning seven counties and reaching into the Eastern Sierra Nevada. Small to medium-sized businesses, professionals and individuals are attracted to our unique style of service. Headquartered in Oakdale, Oak Valley enjoys the designation of being the only NASDAQ traded company headquartered in Stanislaus County. Embracing a team philosophy and promoting from within characterize how the employees of Oak Valley manage for success under a long-term growth strategy. Team-wide commitment to a culture of service and community provide the foundation for a well thought out de novo branch approach, we refer to as our “Rolling 10 Year Plan.” In our 30+ year history, execution of this plan has transformed the Bank from a single branch operation in Oakdale, to 19 locations and $2.0 billion in assets. Dynamic individuals with a spirit of teamwork and an aptitude for collaboration excel at Oak Valley, making it a great place to bank and work. High-quality employees attract high-quality clients: Our employees are the driving force behind the Bank’s growth and profitability. They pride themselves on offering a unique style of relationship service. Seamless team participation develops the individual and drives our commitment to continually improve. We seek self-motivated individuals who excel in a team environment and employ a ‘promote from within strategy.’ Our relationship building philosophy extends to clients and employees; it’s a long-term vision. Our goal for employees is to create an atmosphere that challenges them to be their best while providing them with the tools to continue to develop professionally and enhance their role in the community.
Offices: 125 N. Third Ave, Oakdale, CA 95361, US · Oakdale, US · Modesto, CA, US · 455 Capitol Mall, Sacramento, California 95814, US · 2935 W March Ln, Stockton, California 95219, US
Deep Roots ~ Strong Branches
Oak Valley is located in the heart of California’s Central Valley and serves a growing footprint spanning seven counties and reaching into the Eastern Sierra Nevada. Small to medium-sized businesses, professionals and individuals are attracted to our unique style of service. Headquartered in Oakdale, Oak Valley enjoys the designation of being the only NASDAQ traded company headquartered in Stanislaus County. Embracing a team philosophy and promoting from within characterize how the employees of Oak Valley manage for success under a long-term growth strategy. Team-wide commitment to a culture of service and community provide the foundation for a well thought out de novo branch approach, we refer to as our “Rolling 10 Year Plan.” In our 30+ year history, execution of this plan has transformed the Bank from a single branch operation in Oakdale, to 19 locations and $2.0 billion in assets. Dynamic individuals with a spirit of teamwork and an aptitude for collaboration excel at Oak Valley, making it a great place to bank and work. High-quality employees attract high-quality clients: Our employees are the driving force behind the Bank’s growth and profitability. They pride themselves on offering a unique style of relationship service. Seamless team participation develops the individual and drives our commitment to continually improve. We seek self-motivated individuals who excel in a team environment and employ a ‘promote from within strategy.’ Our relationship building philosophy extends to clients and employees; it’s a long-term vision. Our goal for employees is to create an atmosphere that challenges them to be their best while providing them with the tools to continue to develop professionally and enhance their role in the community.
Offices: 125 N. Third Ave, Oakdale, CA 95361, US · Oakdale, US · Modesto, CA, US · 455 Capitol Mall, Sacramento, California 95814, US · 2935 W March Ln, Stockton, California 95219, US
