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Jobs at NorthCountry Federal Credit Union (Now Hiring) — 5 open

NorthCountry Federal Credit Union logoNorthCountry Federal Credit Union

Member Advocate 1 (Teller) - Central VT

East Montpelier, Vermont, United States · On-site

Entry level

NorthCountry Federal Credit Union seeks motivated employees interested in long-term professional development and advancement. We are repeat winners of Vermont Business Magazine’s “Best Places to Work” award, and we suppo…

Skills: Account Transaction Processing, Account Opening, Account Closing, Account Research, Cross-selling

NorthCountry Federal Credit Union logoNorthCountry Federal Credit Union

Member Advocate 1 (Teller) - Woodsville

Town of West Sparta, New York, United States · On-site

Entry level

Join us as we launch our new Woodsville branch! This exciting expansion allows us to better serve our members while creating new opportunities to make a meaningful impact in the community. NorthCountry Federal Credit Uni…

Skills: Account Transaction Processing, Account Opening, Account Closing, Account Research, Cross-selling

NorthCountry Federal Credit Union logoNorthCountry Federal Credit Union

Facilities Maintenance Technician

South Burlington, Vermont, United States · On-site

Mid level

NorthCountry Federal Credit Union seeks motivated employees interested in long-term professional development and advancement. We are repeat winners of Vermont Business Magazine’s “Best Places to Work” award, and we suppo…

Skills: Mechanical Aptitude, Painting, Plumbing, Carpentry, Vendor Management

NorthCountry Federal Credit Union logoNorthCountry Federal Credit Union

Facilities Maintenance Technician (INTERNAL)

South Burlington, Vermont, United States · On-site

Mid level

NorthCountry Federal Credit Union seeks motivated employees interested in long-term professional development and advancement. We are repeat winners of Vermont Business Magazine’s “Best Places to Work” award, and we suppo…

Skills: Mechanical Aptitude, Painting, Plumbing, Carpentry, Vendor Management

NorthCountry Federal Credit Union logoNorthCountry Federal Credit Union

Evening Cleaning Technician

South Burlington, Vermont, United States · On-site

$22/hr–$24/hr

Mid level

NorthCountry Federal Credit Union is hiring for an Evening Cleaning Technician for an evening shift beginning at 4:30 p.m. We are open to either one full-time position (40 hours/week) or two part-time positions (25–29 ho…

Skills: Cleaning, Sanitization, Light Maintenance, Attention To Detail, Dependability

NorthCountry Federal Credit Union logo

Member Advocate 1 (Teller) - Central VT

NorthCountry Federal Credit Union

East Montpelier, Vermont, United States • On-site

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Entry level

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  • Full-time
  • high school
  • Paid Training, Competitive Compensation, Generous Benefit Plan
  • Posted 1d ago
  • Apply by Oct 25
  • ~40 hrs/week

Responsibilities

Support the credit union's vision by processing account transactions and providing accurate information on products and services. Build rapport with members to determine their financial needs and offer creative solutions to help them achieve their goals.

Requirements

Requires a high school diploma or equivalent and one to twelve months of related experience. Candidates must possess strong interpersonal, communication, and computer skills to effectively serve members.

Full job description

NorthCountry Federal Credit Union seeks motivated employees interested in long-term professional development and advancement. We are repeat winners of Vermont Business Magazine’s “Best Places to Work” award, and we support our employees with paid training as well as competitive compensation and a generous benefit plan.
NorthCountry believes everyone has the right to be their true selves at work, at home, and in the community.  Our goal is to ensure an inclusive environment with access to financial services where our employees and community members feel respected, valued, safe, and secure.

Salary: $20/hr +   (Dependent on Experience)

Role:

Support the credit union’s vision of being the community’s most loved financial institution, and its mission to make people’s financial dreams come true. Contribute to a world class experience for all members and staff, by building rapport, determining needs, and offering creative solutions to best serve their needs. Demonstrate professionalism and integrity and represent the credit union’s core values in all interactions.

Interactions will involve account transaction processing, account opening, account closing, account research, answering member questions, and providing accurate information regarding credit union products and services.

Essential Functions & Responsibilities:

1. Develop and maintain a clear understanding of credit union products and services to talk confidently with members about their financial needs and cross-sell appropriate solutions to meet those needs.

2. Be proficient in all teller transactions, including deposits, withdrawals, transfers, loan payments (including Visa), cashier's checks, and wire transfers. Understand and apply proper procedures to open and close accounts (all share types) and be familiar with IRA rules and regulations. Become cross-trained in all vault management.

3. Actively listen to members needs and offer appropriate solutions for overcoming a financial challenge or achieving a financial goal, utilizing credit union loan and deposit products. Refer problems that are beyond their authority to their supervisor along with recommendations.

4. Make decisions that align with the credit union's core values while adhering to policies and procedures.

5. Develop an understanding and working knowledge of the credit union history, philosophy, organization, bylaws, policies, procedures and appropriate software systems. Perform all other job-related duties as assigned.

Performance Measurements:

1.

Attention to detail - The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and expectations. The tracking of numerical data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules.

2.

Member Focus - The degree to which member service is demonstrated in the day-to-day business environment. The level of support for co-workers as well as outside members, clients, etc.

3.

Problem Solving - The ability to predict, recognize, and define problems. Skill in generating, selecting, and implementing timely and meaningful solutions.

4.

Teamwork & Cooperation - The degree to which individuals promote a collaborative, cooperative, and productive working environment. The level of demonstrated sensitivity, team building, support, and respect. The degree of synergy promoted.

5.

Confidentiality - The ability to preserve sensitive and important information or data. Confidential information is not revealed outside of the company, except as necessary in the ordinary course of business.

Knowledge and Skills:

Experience

One month to twelve months of similar or related experience.

Education

A high school education or equivalent.

Interpersonal Skills

Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Other Skills

Good computer and communication skills.

Physical Requirements

Related keywords

Credit UnionTellerFinancial ServicesDepositsWithdrawalsTransfersLoan PaymentsCashier's ChecksWire TransfersIRA RulesVault ManagementMember AdvocacyCross-sellingFinancial Planning

About NorthCountry Federal Credit Union

LinkedInVisit site
Industry
Banking
Company size
51-200 employees
Headquarters
South Burlington, Vermont
LinkedIn followers
1,406

If you designed your dream bank, it would probably be large enough to serve you well and small enough to know your name. It would offer better-than-average rates on deposits and loans, and the fees would be as low and as few as possible. Your bank would be locally run, financially sound, focused on your needs, and driven by service, not profit. It wouldn't be here today and gone tomorrow. It would contribute to your community and support organizations that make Vermont special. And while you're at it, you might as well make yourself a part-owner. Ready to see your dream come true? Then maybe what you're looking for isn't a bank, but a credit union. Open your NorthCountry account today and experience the difference! We're open to anyone who lives works, studies or worships in northern Vermont (Addison, Caledonia, Chittenden, Essex, Franklin, Grand Isle, Lamoille, Orange, Orleans and Washington Counties). We have twelve conveniently located branches in: Alburgh, Barre, Berlin, Burlington, Colchester, East Montpelier, Lyndonville, Montpelier, Morrisville, Newport, Orleans, and South Burlington. Federally ensured by NCUA Equal Housing Lender NMLS #: 415758 Want to connect? Like us on Facebook: https://www.facebook.com/NorthCountryFCU/ Find us on Instagram: https://www.instagram.com/northcountryfcu/ Follow us on Twitter: https://twitter.com/NorthCountryCU

Offices: 69 Swift St, South Burlington, Vermont 05403, US · 3 S Main St, Alburg, Vermont 05440, US · 328 N Main St, Barre, Vermont 05641, US · 3336 Airport Rd, Barre, Vermont 05641, US · 39 Lower Mountain View Dr, Colchester, Vermont 05446, US

MortgagesConsumer & Business LoansPersonal & Business Checkingand Mobile & Online BankingBankingFinancial Services
View all jobs at NorthCountry Federal Credit Union

About NorthCountry Federal Credit Union

LinkedInVisit site
Industry
Banking
Company size
51-200 employees
Headquarters
South Burlington, Vermont
LinkedIn followers
1,406

If you designed your dream bank, it would probably be large enough to serve you well and small enough to know your name. It would offer better-than-average rates on deposits and loans, and the fees would be as low and as few as possible. Your bank would be locally run, financially sound, focused on your needs, and driven by service, not profit. It wouldn't be here today and gone tomorrow. It would contribute to your community and support organizations that make Vermont special. And while you're at it, you might as well make yourself a part-owner. Ready to see your dream come true? Then maybe what you're looking for isn't a bank, but a credit union. Open your NorthCountry account today and experience the difference! We're open to anyone who lives works, studies or worships in northern Vermont (Addison, Caledonia, Chittenden, Essex, Franklin, Grand Isle, Lamoille, Orange, Orleans and Washington Counties). We have twelve conveniently located branches in: Alburgh, Barre, Berlin, Burlington, Colchester, East Montpelier, Lyndonville, Montpelier, Morrisville, Newport, Orleans, and South Burlington. Federally ensured by NCUA Equal Housing Lender NMLS #: 415758 Want to connect? Like us on Facebook: https://www.facebook.com/NorthCountryFCU/ Find us on Instagram: https://www.instagram.com/northcountryfcu/ Follow us on Twitter: https://twitter.com/NorthCountryCU

Offices: 69 Swift St, South Burlington, Vermont 05403, US · 3 S Main St, Alburg, Vermont 05440, US · 328 N Main St, Barre, Vermont 05641, US · 3336 Airport Rd, Barre, Vermont 05641, US · 39 Lower Mountain View Dr, Colchester, Vermont 05446, US

MortgagesConsumer & Business LoansPersonal & Business Checkingand Mobile & Online BankingBankingFinancial Services
View all jobs at NorthCountry Federal Credit Union

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