Job Description - Sales Enablement Coordinator Reports to: Sales Enablement Manager Role Overview: The Sales Enabler is responsible for ensuring smooth, accurate, and predictable execution of sales processes by providing…
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$45k–$50k/yr
Full-time
bachelor degree
Posted 10d ago
~40 hrs/week
Remote in Canada
Responsibilities
The Sales Enablement Coordinator provides administrative and system support to Account Managers to ensure smooth deal execution and process efficiency. They act as the primary contact for sales administration, managing CRM data quality and coordinating with internal teams like Finance and Operations.
Requirements
Candidates need 2-5 years of experience in sales support or operational roles, with strong proficiency in CRM systems like Salesforce. A post-secondary degree in business or a related field is considered an asset.
Full job description
Job Description - Sales Enablement Coordinator
Reports to: Sales Enablement Manager
Role Overview:
The Sales Enabler is responsible for ensuring smooth, accurate, and predictable execution of sales processes by providing hands-on administrative, system, and coordination support to Sales Account Managers.
This role exists to remove friction from the sales process, enabling Account Managers to focus on selling and customer relationships. The Enabler serves as the primary day-to-day support contact, ensuring that deals move forward efficiently, data is reliable, and internal coordination is seamless.
Success in this role is defined by the ability to deliver clean, on-time deal execution with minimal rework or escalation, while building strong, trust-based relationships with the sales team.
Key Responsibilities
Sales Support & Relationship Ownership
Act as the primary point of contact for assigned Sales Account Managers for all sales administration, system support, and deal coordination
Build strong, trusted relationships through timely, practical, and responsive support
Tailor support based on individual account manager needs, deal complexity, and experience level
Deal Execution & Workflow Management
Support end-to-end deal progression, ensuring opportunities move smoothly through each stage
Take ownership of order entry support, updates, documentation coordination, and system-related tasks
Proactively identify gaps, risks, or delays and resolve them before they impact deal flow
Ensure Account Managers are fully prepared with accurate and complete information for customer interactions as much as possible
Systems Navigation & Troubleshooting
Support Sales Account Managers in navigating Salesforce and related systems
Act as a first line problem-solver for system issues and process questions
Provide hands-on guidance and training support, particularly for new or transitioning Account Managers
Cross-Functional Coordination
Coordinate with internal teams (Operations, Finance, Service, etc.) to ensure all required inputs are gathered / supplied efficiently
Act as the bridge between sales and internal functions, ensuring alignment and clarity
Follow up proactively to prevent bottlenecks and ensure timely responses
Data Quality & Process Integrity
Ensure accuracy, completeness, and reliability of all sales-related data
Maintain high standards for data entry, documentation, and CRM hygiene
Identify trends, inconsistencies, or systemic issues and escalate appropriately
Follow established processes while exercising sound judgment to support efficiency
The Sales Enablement Coordinator is the primary day-to-day support contact for assigned Sales Account Managers. This role is responsible for hands-on administration, system navigation, troubleshooting, and coordination, enabling sales representatives to focus their time and energy on selling and customer relationships.
Key Competencies & Attributes
Strong attention to detail and commitment to data accuracy
Highly organized with the ability to manage multiple concurrent priorities
Customer- and sales-support mindset with a proactive approach to problem solving
Comfortable working within CRM systems and navigating process workflows
Clear communicator with strong coordination and follow-through skills
Ability to anticipate needs and act before issues escalate
Key Performance Metrics
First-Time Accuracy: % of deals requiring no corrections or rework
Deal Flow Health: Minimal number of deals stalled due to administrative or process issues
Sales Team Experience: Responsiveness and satisfaction of supported Account Managers
System Discipline: Consistent adherence to defined processes and data standards
Qualifications & Experience
2–5 years of experience in a sales support, sales coordination, customer service, order administration, or similar operational support role
Experience supporting a sales team or customer-facing employees in a fast-paced environment
Strong working knowledge of CRM systems, preferably Salesforce, and confidence learning new systems and workflows
Experience with data entry, documentation management, and maintaining accurate records
Strong organizational skills with the ability to manage multiple priorities, deadlines, and follow-ups simultaneously
Strong written and verbal communication skills, with the ability to work effectively across teams
Demonstrated attention to detail and commitment to accuracy and process consistency
Ability to troubleshoot routine process or system issues and provide practical support to others
Post-secondary education in business administration, sales, operations, or a related field is considered an asset
Experience in a B2B sales, print, technology, or managed services environment is considered an asset
Mon - Fri 8am to 5 pm; Remote or from one of our offices in Edmonton, Kelowna, Victoria, Vancouver, Prince George, Lloydminster or Regina.
Your One-Stop Shop for Office Technology and IT Services
Industry
IT Services and IT Consulting
Company size
51-200 employees
Founded
1998
Headquarters
Lloydminster, Saskatchewan
LinkedIn followers
1,073
NextGen Automation | Powering Productivity with Smarter Office Technology
For over 26 years, NextGen Automation has been a trusted provider of innovative office technology and IT solutions, proudly serving businesses across British Columbia, Alberta, Saskatchewan, and Manitoba.
With a team of more than 100 professionals, we help organizations streamline operations, enhance cybersecurity, and improve day-to-day efficiency through a full suite of solutions. Our core offerings include printers and copiers, managed IT services, cybersecurity, EV charging stations, telecom systems, Microsoft 365 integration, cloud solutions, and an e-commerce store stocked with all your essential office supplies.
Thanks to our experienced technicians, knowledgeable advisors, and long-standing vendor partnerships, we deliver responsive, reliable service and leading-edge technology—tailored to meet the needs of modern businesses.
Whether you're looking to upgrade your print environment, secure your digital infrastructure, or outfit your office, NextGen Automation is your all-in-one partner for productivity.
Offices: 4809 -50 Ave, Lloydminster, Saskatchewan S9V0P6, CA · 4719 48 Ave, Red Deer, Alberta T4N, CA · 1921 Mayor Magrath Dr S, #102, Lethbridge, Alberta T1J 0P7, CA · 903 8 Ave, Cold Lake, Alberta T9M, CA · 703 Cranbrook St N, Cranbrook, British Columbia V1C 3S1, CA
Your One-Stop Shop for Office Technology and IT Services
Industry
IT Services and IT Consulting
Company size
51-200 employees
Founded
1998
Headquarters
Lloydminster, Saskatchewan
LinkedIn followers
1,073
NextGen Automation | Powering Productivity with Smarter Office Technology
For over 26 years, NextGen Automation has been a trusted provider of innovative office technology and IT solutions, proudly serving businesses across British Columbia, Alberta, Saskatchewan, and Manitoba.
With a team of more than 100 professionals, we help organizations streamline operations, enhance cybersecurity, and improve day-to-day efficiency through a full suite of solutions. Our core offerings include printers and copiers, managed IT services, cybersecurity, EV charging stations, telecom systems, Microsoft 365 integration, cloud solutions, and an e-commerce store stocked with all your essential office supplies.
Thanks to our experienced technicians, knowledgeable advisors, and long-standing vendor partnerships, we deliver responsive, reliable service and leading-edge technology—tailored to meet the needs of modern businesses.
Whether you're looking to upgrade your print environment, secure your digital infrastructure, or outfit your office, NextGen Automation is your all-in-one partner for productivity.
Offices: 4809 -50 Ave, Lloydminster, Saskatchewan S9V0P6, CA · 4719 48 Ave, Red Deer, Alberta T4N, CA · 1921 Mayor Magrath Dr S, #102, Lethbridge, Alberta T1J 0P7, CA · 903 8 Ave, Cold Lake, Alberta T9M, CA · 703 Cranbrook St N, Cranbrook, British Columbia V1C 3S1, CA