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NextGen Automation logoNextGen Automation

Sales Enablement Coordinator

Calgary, Alberta, Canada · Remote OK

$45k–$50k/yr

Mid level

Job Description - Sales Enablement Coordinator Reports to: Sales Enablement Manager Role Overview: The Sales Enabler is responsible for ensuring smooth, accurate, and predictable execution of sales processes by providing…

Skills: Sales Administration, Deal Coordination, Salesforce, CRM Hygiene, Workflow Management

NextGen Automation logo

Sales Enablement Coordinator

NextGen Automation

Calgary, Alberta, Canada • Remote OK

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Mid level

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  • $45k–$50k/yr
  • Full-time
  • bachelor degree
  • Posted 10d ago
  • ~40 hrs/week
  • Remote in Canada

Responsibilities

The Sales Enablement Coordinator provides administrative and system support to Account Managers to ensure smooth deal execution and process efficiency. They act as the primary contact for sales administration, managing CRM data quality and coordinating with internal teams like Finance and Operations.

Requirements

Candidates need 2-5 years of experience in sales support or operational roles, with strong proficiency in CRM systems like Salesforce. A post-secondary degree in business or a related field is considered an asset.

Full job description

 

Job Description - Sales Enablement Coordinator

Reports to: Sales Enablement Manager
 

Role Overview:

The Sales Enabler is responsible for ensuring smooth, accurate, and predictable execution of sales processes by providing hands-on administrative, system, and coordination support to Sales Account Managers.

This role exists to remove friction from the sales process, enabling Account Managers to focus on selling and customer relationships. The Enabler serves as the primary day-to-day support contact, ensuring that deals move forward efficiently, data is reliable, and internal coordination is seamless.

Success in this role is defined by the ability to deliver clean, on-time deal execution with minimal rework or escalation, while building strong, trust-based relationships with the sales team.

 

Key Responsibilities

  1. Sales Support & Relationship Ownership
  • Act as the primary point of contact for assigned Sales Account Managers for all sales administration, system support, and deal coordination
  • Build strong, trusted relationships through timely, practical, and responsive support
  • Tailor support based on individual account manager needs, deal complexity, and experience level
  1. Deal Execution & Workflow Management
  • Support end-to-end deal progression, ensuring opportunities move smoothly through each stage
  • Take ownership of order entry support, updates, documentation coordination, and system-related tasks
  • Proactively identify gaps, risks, or delays and resolve them before they impact deal flow
  • Ensure Account Managers are fully prepared with accurate and complete information for customer interactions as much as possible
  1. Systems Navigation & Troubleshooting
  • Support Sales Account Managers in navigating Salesforce and related systems
  • Act as a first line problem-solver for system issues and process questions
  • Provide hands-on guidance and training support, particularly for new or transitioning Account Managers

 

  1. Cross-Functional Coordination
  • Coordinate with internal teams (Operations, Finance, Service, etc.) to ensure all required inputs are gathered / supplied efficiently
  • Act as the bridge between sales and internal functions, ensuring alignment and clarity
  • Follow up proactively to prevent bottlenecks and ensure timely responses
  1. Data Quality & Process Integrity
  • Ensure accuracy, completeness, and reliability of all sales-related data
  • Maintain high standards for data entry, documentation, and CRM hygiene
  • Identify trends, inconsistencies, or systemic issues and escalate appropriately
  • Follow established processes while exercising sound judgment to support efficiency

The Sales Enablement Coordinator is the primary day-to-day support contact for assigned Sales Account Managers. This role is responsible for hands-on administration, system navigation, troubleshooting, and coordination, enabling sales representatives to focus their time and energy on selling and customer relationships.

 Key Competencies & Attributes

  • Strong attention to detail and commitment to data accuracy 
  • Highly organized with the ability to manage multiple concurrent priorities 
  • Customer- and sales-support mindset with a proactive approach to problem solving 
  • Comfortable working within CRM systems and navigating process workflows 
  • Clear communicator with strong coordination and follow-through skills 
  • Ability to anticipate needs and act before issues escalate

Key Performance Metrics

  • First-Time Accuracy: % of deals requiring no corrections or rework
  • Deal Flow Health: Minimal number of deals stalled due to administrative or process issues
  • Sales Team Experience: Responsiveness and satisfaction of supported Account Managers
  • System Discipline: Consistent adherence to defined processes and data standards

 Qualifications & Experience

  • 2–5 years of experience in a sales support, sales coordination, customer service, order administration, or similar operational support role
  • Experience supporting a sales team or customer-facing employees in a fast-paced environment
  • Strong working knowledge of CRM systems, preferably Salesforce, and confidence learning new systems and workflows
  • Experience with data entry, documentation management, and maintaining accurate records
  • Strong organizational skills with the ability to manage multiple priorities, deadlines, and follow-ups simultaneously
  • Strong written and verbal communication skills, with the ability to work effectively across teams
  • Demonstrated attention to detail and commitment to accuracy and process consistency
  • Ability to troubleshoot routine process or system issues and provide practical support to others
  • Post-secondary education in business administration, sales, operations, or a related field is considered an asset
  • Experience in a B2B sales, print, technology, or managed services environment is considered an asset

Mon - Fri 8am to 5 pm; Remote or from one of our offices in Edmonton, Kelowna, Victoria, Vancouver, Prince George, Lloydminster or Regina.

Related keywords

SalesforceCRMSales EnablementB2B SalesOrder EntryDeal FlowSales OperationsData IntegrityManaged ServicesTechnologyPrint IndustryAdministrative SupportWorkflow OptimizationAccount Management Support

About NextGen Automation

LinkedInVisit site

Your One-Stop Shop for Office Technology and IT Services

Industry
IT Services and IT Consulting
Company size
51-200 employees
Founded
1998
Headquarters
Lloydminster, Saskatchewan
LinkedIn followers
1,073

NextGen Automation | Powering Productivity with Smarter Office Technology For over 26 years, NextGen Automation has been a trusted provider of innovative office technology and IT solutions, proudly serving businesses across British Columbia, Alberta, Saskatchewan, and Manitoba. With a team of more than 100 professionals, we help organizations streamline operations, enhance cybersecurity, and improve day-to-day efficiency through a full suite of solutions. Our core offerings include printers and copiers, managed IT services, cybersecurity, EV charging stations, telecom systems, Microsoft 365 integration, cloud solutions, and an e-commerce store stocked with all your essential office supplies. Thanks to our experienced technicians, knowledgeable advisors, and long-standing vendor partnerships, we deliver responsive, reliable service and leading-edge technology—tailored to meet the needs of modern businesses. Whether you're looking to upgrade your print environment, secure your digital infrastructure, or outfit your office, NextGen Automation is your all-in-one partner for productivity.

Offices: 4809 -50 Ave, Lloydminster, Saskatchewan S9V0P6, CA · 4719 48 Ave, Red Deer, Alberta T4N, CA · 1921 Mayor Magrath Dr S, #102, Lethbridge, Alberta T1J 0P7, CA · 903 8 Ave, Cold Lake, Alberta T9M, CA · 703 Cranbrook St N, Cranbrook, British Columbia V1C 3S1, CA

Office EquipmentEnterprise Content ManagementManaged IT ServicesManaged Print ServicesGraphic DesignMarketingWeb DesignRemote Supportand Visual CommunicationsDigital Signage
View all jobs at NextGen Automation

About NextGen Automation

LinkedInVisit site

Your One-Stop Shop for Office Technology and IT Services

Industry
IT Services and IT Consulting
Company size
51-200 employees
Founded
1998
Headquarters
Lloydminster, Saskatchewan
LinkedIn followers
1,073

NextGen Automation | Powering Productivity with Smarter Office Technology For over 26 years, NextGen Automation has been a trusted provider of innovative office technology and IT solutions, proudly serving businesses across British Columbia, Alberta, Saskatchewan, and Manitoba. With a team of more than 100 professionals, we help organizations streamline operations, enhance cybersecurity, and improve day-to-day efficiency through a full suite of solutions. Our core offerings include printers and copiers, managed IT services, cybersecurity, EV charging stations, telecom systems, Microsoft 365 integration, cloud solutions, and an e-commerce store stocked with all your essential office supplies. Thanks to our experienced technicians, knowledgeable advisors, and long-standing vendor partnerships, we deliver responsive, reliable service and leading-edge technology—tailored to meet the needs of modern businesses. Whether you're looking to upgrade your print environment, secure your digital infrastructure, or outfit your office, NextGen Automation is your all-in-one partner for productivity.

Offices: 4809 -50 Ave, Lloydminster, Saskatchewan S9V0P6, CA · 4719 48 Ave, Red Deer, Alberta T4N, CA · 1921 Mayor Magrath Dr S, #102, Lethbridge, Alberta T1J 0P7, CA · 903 8 Ave, Cold Lake, Alberta T9M, CA · 703 Cranbrook St N, Cranbrook, British Columbia V1C 3S1, CA

Office EquipmentEnterprise Content ManagementManaged IT ServicesManaged Print ServicesGraphic DesignMarketingWeb DesignRemote Supportand Visual CommunicationsDigital Signage
View all jobs at NextGen Automation

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