Manila, National Capital District, Philippines · Remote Solely
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspire…
Skills: Service Coordination, Project Delivery, B2B Client Support, IT Infrastructure, Access Control Systems
Manila, Metro Manila, Philippines · Remote Solely
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspire…
Skills: Service Coordination, Project Delivery, B2B Client Support, IT Infrastructure, Access Control Systems
India · Remote Solely
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspire…
Skills: ElasticSearch, AI Agents, Elastic Agent Builders, RAG, Python
Nelson City, Nelson, New Zealand · On-site
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspire…
Skills: Technical Support, System Configuration, Troubleshooting, Cloud Platforms, Virtualization
San Jose, California, United States · On-site
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspire…
Skills: Desktop Support, Windows OS, Mac OS, Hardware Troubleshooting, Leadership
Remote Solely
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspire…
Skills: Mainframe JCL, Control-M, CICS, PowerShell, Azure
Cluj-Napoca, Romania · On-site
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspire…
Skills: Cisco Firewalls, Cisco IPS, Cisco ACS, Cisco ISE, Network Protocols
India · Remote Solely
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspire…
Skills: Invoicing, Revenue Recognition, ERP Systems, Microsoft Dynamics GP, Microsoft Dynamics 365 Business Central
West Chester, Pennsylvania, United States · On-site
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspire…
Skills: AV System Installation, Control Systems Programming, DSP Configuration, Cable Termination, Soldering
Childress, Texas, United States · On-site
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspire…
Skills: HVAC, Electro-mechanical Troubleshooting, Electrical Schematics, High Voltage Equipment, Preventative Maintenance
Richmond, Indiana, United States · On-site
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspire…
Skills: Video Surveillance Installation, Access Control Systems, Low Voltage Systems, Wiring Diagrams, Schematics
Maungakiekie-Tāmaki, Auckland, New Zealand · On-site
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspire…
Skills: Technical Support, Troubleshooting, Customer Service, Ticketing Systems, Windows 11
Clearwater County, Alberta, Canada · Remote OK
$80k–$85k/yr
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspire…
Skills: Project Management, Financial Forecasting, Risk Mitigation, Stakeholder Management, Budgeting
Fort Wayne, Indiana, United States · On-site
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspire…
Skills: Low Voltage Systems Troubleshooting, Fire Alarm Maintenance, Video Surveillance, Door Access Control, AV Systems
Remote OK
$125k–$150k/yr
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspire…
Skills: Cybersecurity Advisory, Pre-sales Support, Executive Presence, Zero Trust Architecture, AI Security
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Service Coordinator manages the scheduling and execution of physical security tasks, including access control and video surveillance, across multiple regions. They act as the primary point of contact for technicians, vendors, and clients to ensure seamless service delivery and SLA compliance.
Candidates must have a tertiary qualification and 1-2 years of experience in service coordination or project delivery, specifically supporting B2B clients. Foundational knowledge of IT infrastructure and experience with security systems or facilities management is required.
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
The Service Coordinator will ensure seamless service delivery across multiple regions by scheduling and overseeing physical security tasks—including access control and video surveillance support. You’ll collaborate with internal teams, technicians, vendors, and clients to ensure technical jobs are scheduled appropriately, communicated clearly, and executed efficiently. This role directly impacts customer satisfaction and operational success across global territories.
The following include but may not be limited to the responsibilities of the Service Coordinator:
Successful candidate must possess:
New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected] .
New Era Technology is the AI, application, and infrastructure partner that simplifies, secures, and scales technology across modern work environments. New Era serves as a trusted adviser to more than 20,000+ customers worldwide. New Era has offices in the Americas, EMEA, and APAC. New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government. Solutions and Services: • Collaboration & Unified Communications • Data Networking • Digital Transformation • SecureBlu Security Services • CloudBlu Cloud Services • Physical Security & Life Safety • Managed Services • Professional Services
Offices: West Chester, PA 19382, US · 2 Bedford Farms Dr, Bedford, New Hampshire 03110, US · 208 Carter Dr, West Chester, Pennsylvania 19382, US · 11 Melanie Ln #9, East Hanover, New Jersey 07936, US · 8940 Vincennes Circle, Indianapolis, Indiana 46268, US
New Era Technology is the AI, application, and infrastructure partner that simplifies, secures, and scales technology across modern work environments. New Era serves as a trusted adviser to more than 20,000+ customers worldwide. New Era has offices in the Americas, EMEA, and APAC. New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government. Solutions and Services: • Collaboration & Unified Communications • Data Networking • Digital Transformation • SecureBlu Security Services • CloudBlu Cloud Services • Physical Security & Life Safety • Managed Services • Professional Services
Offices: West Chester, PA 19382, US · 2 Bedford Farms Dr, Bedford, New Hampshire 03110, US · 208 Carter Dr, West Chester, Pennsylvania 19382, US · 11 Melanie Ln #9, East Hanover, New Jersey 07936, US · 8940 Vincennes Circle, Indianapolis, Indiana 46268, US
