Cairo, Cairo, Egypt · Hybrid
Job Title: Nespresso Customer Service Specialist Position Snapshot Location: Cairo, Egypt Company: Nestlé Business Solutions Full-time/Hybrid mode Fluent in English (Level C1) About Us Nestlé Business Solutions (NBS) is …
Skills: Customer Engagement, Microsoft Office, English Proficiency, Interpersonal Communication, Multitasking
Meycauayan, Bulacan, Philippines · Remote OK
Location: Meycauayan, Bulacan, PH / Rockwell, Makati, PH Company: Nestlé Business Services AOA, Inc. Remote Work Arrangement Joining Nestlé means you are joining the largest food and beverage company in the world. At our…
Skills: Digital Marketing, Content Operations, eBusiness, Content Governance, Digital Asset Management
Cairo, Cairo, Egypt · On-site
Procurement & Transportation Management Associate POSITION SNAPSHOT Location: Cairo, Egypt Company: Nestlé Business Solutions Full-time Main Purpose of Job: The primary purpose of a Procurement Resolution Member is to im…
Skills: Procurement Management, Transportation Management, SAP, Microsoft Excel, Microsoft Word
Bridgewater Township, New Jersey, United States · Remote OK
$53k–$63k/yr
At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healt…
Skills: Data Management, Dashboard Development, Process Automation, Syndicated Data Analysis, SQL
Liverpool, England, United Kingdom · On-site
Business Area: Nespresso Retail Location: Liverpool Salary: £13.45 per hour Part-time (Sat & Sun) Some of our fantastic benefits: Complimentary Nespresso machine and monthly allowance of capsules Potential bonus We have …
Skills: Retail Sales, Customer Service, Interpersonal Skills, Communication Skills, Relationship Building
Linda-a-Velha, Portugal · Remote OK
Position Snapshot Location: Braga/Lisbon (Portugal) Company: Nestlé Business Solutions (NBS) Full-time/Hybrid Work: 2 days per week at the office (aligned with our current Policy) OR 100% remote (after an initial learnin…
Skills: Customer Engagement, Microsoft Office, English Fluency, Interpersonal Communication, Multitasking
São José do Rio Pardo, São Paulo, Brazil · On-site
Localização: São José do Rio Pardo Área / BU: Garantia Qualidade Reporte: Gerente Garantia Qualidade Temos algum colaborador mapeado?: NÃO O dia a dia... Validação e acompanhamento de limpezas industriais; Manejo integr…
Skills: Industrial Cleaning Validation, Integrated Pest Management, Quality Assurance, Food Safety, Consumer Complaint Investigation
Querétaro, Querétaro, Mexico · On-site
Montacarguista Resumen de la Posición Ubicación: Nestlé Querétaro Dirección: Fabrica Carnation Formación académica: Secundaria y preparatoria Tiempo completo: Si Snapshot de la Posición Asegurar el proceso E2E de Supply …
Skills: Forklift Operation, SAP, Inventory Management, Supply Chain Process, Material Handling
Bük, Western Transdanubia, Hungary · On-site
Pozíció főbb adatai: Munkavégzés helye: Bük Folyamatos 4 műszakos 12 órás munkarend, teljes munkaidő Nyelvtudás: idegen nyelv ismerete nem szükséges Szakmai tapasztalat: pályakezdők jelentkezését is várjuk Jelentkezés mó…
Skills: Machine Operation, Quality Assurance Measurement, Forklift Operation, SAP, Computer Literacy
Faro, Portugal · On-site
REIMAGINE WHAT COFFEE CAN BE… Na Nespresso, acreditamos que podemos elevar o mundo do café de forma a gerar um impacto positivo e ser uma força para o bem que molda vidas para melhor. Ao cuidarmos uns dos outros, dos nos…
Skills: Customer Service, Direct Sales, English Conversation, Coffee Tasting, Product Demonstration
Sudbury, England, United Kingdom · On-site
Business Area: Nestle Purina Location: Sudbury, Suffolk Part Time Permanent opportunity – 22.5 hours per week Salary circa £20,000 depending on experience. Some of our other fantastic benefits Potential, discretionary an…
Skills: Advanced Excel, Material Handling, Supply Chain Management, Data Inputting, Data Analysis
Shah Alam, Selangor, Malaysia · On-site
Location: Sri Muda, Malaysa Company: Nestlé Manufacturing (M) Sdn Bhd Permanent – Full Time Bachelor’s Degree in R&D food business, Mechanical Engineering or any other engineering discipline 4-5 years of experience Posit…
Skills: Project Management, Product Development, Technical Standards Implementation, Change Management, Troubleshooting
York, England, United Kingdom · Hybrid
Business Area: Nestlé UK&I Location: York Office (Hybrid with travel to our York Office) Attractive salary – 12 month Fixed Term Contract Full time – Monday – Friday – 37 hours per week Some of our fantastic benefits: • …
Skills: Case Management, Clinical Triage, Occupational Health Assessment, Stakeholder Collaboration, Microsoft Office
Ciudad Juárez, Chihuahua, Mexico · On-site
Propósito de la posición: Asegurar la preferencia y recomendación del portafolio de fórmulas infantiles de los segmentos Premium y Funcional en profesionales de la salud visitados. Proporcionar soporte científico, activi…
Skills: Infant Nutrition, Medical Education, Strategic Planning, Relationship Management, Scientific Advisory
DeKalb, Illinois, United States · On-site
$78k–$98k/yr
Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, includ…
Skills: Leadership, Warehouse Management, Continuous Process Improvement, Performance Management, Staffing And Scheduling
Concord West, New South Wales, Australia · Hybrid
The Opportunity Ready to take ownership of a high-growth category and make your mark? We’re on the hunt for a commercially savvy Category (Channel Development) Manager to join our high-performing team in Rhodes, Sydney. …
Skills: Category Management, Channel Development, Retail Analytics, Digital Analytics, Stakeholder Management
Issy-les-Moulineaux, Ile-de-France, France · On-site
AT A GLANCE Permanent contract – Full time – Manager position Nestlé Waters & Premium Beverages Based in Issy‑les‑Moulineaux, France Global scope covering 40 factories in 21 countries Solid experience in manufacturing pe…
Skills: Manufacturing Excellence, Operational Excellence, Continuous Improvement, Performance Improvement, Leadership
Anderson, Indiana, United States · On-site
Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, includ…
Skills: Equipment Operation, Material Handling, Quality Control, Preventative Maintenance, SAP
Boué, Hauts-de-France, France · On-site
Depuis plus de 150 ans, Nestlé met son savoir-faire au service de l’alimentation et s’est fixé le dessein ambitieux d’améliorer la qualité de vie et contribuer à un avenir plus sain. Guidés par ces valeurs, les plus de 9…
Skills: Microbiology Analysis, Quality Control, SAP, QMS, Analytical Quality Assurance
São Bernardo do Campo, São Paulo, Brazil · On-site
Aprendiz em Planejamento Operacional – CD São Bernardo/SP Para a Nestlé, o respeito pela inclusão, diversidade e igualdade de oportunidades é muito importante. Buscamos fortalecer o propósito de ter equipes diversas e co…
Skills: Operational Planning, Data Analysis, Microsoft Office, Administrative Management, Communication
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The specialist manages front-office customer contacts across voice, email, and chat for both B2C and B2B channels. Key duties include identifying customer needs, resolving complaints, and promoting Nespresso products and services.
Candidates must have 0-2 years of experience in customer engagement services and be fluent in English at a C1 level. Proficiency in Microsoft Office and strong interpersonal skills are also required.
Location: Cairo, Egypt
Company: Nestlé Business Solutions
Full-time/Hybrid mode
Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé — and iconic brands like Nespresso — to engage with millions of consumers worldwide.
We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
• Engage with customers across various communication channels, including voice, email, and chat, for both B2C and B2B channels.
• Welcome customers and effectively identify their needs to provide tailored solutions.
• Elevate customer satisfaction in every interaction, ensuring a positive and lasting impression.
• Prioritize first-contact resolution to enhance the customer experience and streamline service delivery.
• Ensure effective complain management by handling customer complaints with empathy and efficiency, transforming feedback into opportunities for service improvement.
• Advise customers and potential clients on our diverse range of products and services, fostering informed decision-making.
• Spark customer interest by showcasing our complete product offerings and their benefits.
• 0-2 years of experience in a customer-engagement services (mandatory)
• Proficiency in Microsoft Office (Outlook, PowerPoint, Excel, etc.)
• Fluent in English (C1 level)
• Excellent interpersonal and communication skills
• Ability to multitask effectively
• Positive mindset with a strong eagerness to learn and collaborate as a team player
• Strong organizational and prioritization skills to excel in a fast-paced environment
• Demonstrated work ethic and respectfulness.
As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future. We can trace our origin back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland. Today, we employ around 273,000 people and have factories or operations in almost every country in the world. With our headquarters still based in the Swiss town of Vevey, we had sales of CHF 84.3 billion in 2020. Our portfolio covers almost every food and beverage category – offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. House rules: https://nes.tl/HouseRules
Offices: Av. Nestlé 55, Vevey, 1800, CH · Rue d'Entre-Deux-Villes 12, La Tour-de-Peilz, VD 1814, CH · Avenida 8A C N, Panama City, Panama, PA · Stroombaan 14, Amstelveen, North Holland 1181 VX, NL · Avenida Carlos Gomes, 300, Porto Alegre, RS 90480-000, BR
As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future. We can trace our origin back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland. Today, we employ around 273,000 people and have factories or operations in almost every country in the world. With our headquarters still based in the Swiss town of Vevey, we had sales of CHF 84.3 billion in 2020. Our portfolio covers almost every food and beverage category – offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. House rules: https://nes.tl/HouseRules
Offices: Av. Nestlé 55, Vevey, 1800, CH · Rue d'Entre-Deux-Villes 12, La Tour-de-Peilz, VD 1814, CH · Avenida 8A C N, Panama City, Panama, PA · Stroombaan 14, Amstelveen, North Holland 1181 VX, NL · Avenida Carlos Gomes, 300, Porto Alegre, RS 90480-000, BR
