Belgrade, Central Serbia, Serbia · On-site
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Client Governance, KPI Reporting, Account Profitability Management, SLA Management, Asset Entitlement
Ontario, Canada · On-site
$60k–$80k/yr
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Territory Management, Cold Calling, Consultative Selling, Negotiation, CRM Proficiency
Belgrade, Central Serbia, Serbia · Hybrid
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: B2B Marketing, Demand Generation, Content Development, Product Positioning, Digital Marketing
Buenos Aires, Argentina · Hybrid
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Account Management, Client Service, Analytical Skills, Problem Solving, Microsoft Excel
Belgrade, Central Serbia, Serbia · On-site
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Java, SQL, Object Oriented Programming, Data Structures, Relational Databases
Belgrade, Central Serbia, Serbia · Hybrid
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Salesforce Administration, Sales Operations, CRM Support, Data Quality Management, Business Process Documentation
Louisiana, United States · On-site
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Troubleshooting, ATM Maintenance, Basic Electrical Aptitude, Mechanical Aptitude, Problem Solving
Kansas, United States · On-site
$41k–$59k/yr
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Electromechanical Repair, ATM Maintenance, Network Troubleshooting, System Configuration, PC Skills
Missouri, United States · On-site
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Troubleshooting, ATM Maintenance, Electrical Aptitude, Mechanical Aptitude, Problem Solving
Poland · On-site
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Hardware Installation, Hardware Repair, ATM Maintenance, Diagnostic Techniques, Customer Relationship Management
Rotherham, England, United Kingdom · On-site
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Spray Painting, Surface Preparation, Coating Systems, ATM Commissioning, Oracle ERP
Belgrade, Central Serbia, Serbia · Hybrid
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Project Management, Stakeholder Engagement, Vendor Management, Financial Oversight, Change Management
Arkansas, United States · On-site
$41k–$59k/yr
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Electromechanical Equipment Service, ATM Maintenance, Self-checkout System Repair, Network Troubleshooting, System Configuration
Mumbai City, Maharashtra, India · On-site
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Windows 10, MS Office 365, MS Outlook, LAN Troubleshooting, Remote Access
Gurgaon, Haryana, India · On-site
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Azure AI Services, Azure OpenAI, MLOps, Python, Terraform
Ciudad de México, Mexico · Hybrid
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Bank Clarifications, Chargebacks, Billing, Accounts Payable, Oracle ERP
Georgia, United States · Remote OK
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: PowerShell, Windows 10, Windows 7, TCP/IP, CEN XFS
Limassol, Cyprus, Cyprus · Hybrid
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: .NET, .NET Core, RESTful APIs, Microservices, Entity Framework Core
Buenos Aires, Argentina · On-site
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: HR Administration, Bilingual Communication, Customer Service, MS Office, Workday
Colorado, United States · On-site
$42k–$64k/yr
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Electromechanical Repair, ATM Maintenance, Network Troubleshooting, PC Skills, Electronic Skills
Belgrade, Central Serbia, Serbia • On-site
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Manage client governance and relationships to ensure high customer satisfaction and service performance delivery. Oversee account profitability, SLA penalties, and coordinate with internal partners for parts logistics and software support.
The candidate must be able to manage complex client governance models and maintain data integrity within NCR systems. Proficiency in tracking KPIs, managing accounts receivable, and coordinating cross-functional business partnerships is required.
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.
CSM for UK Owned and Operated Independent Estate.
Grade: 9
Are you ready for the next step in developing your career at NCR Atleos? You are encouraged to grow and continue to make a positive impact to help us transform, connect and run our customers’ technology platforms. As you consider internal growth and career opportunities, be sure to reference the Career Roadmap and Career Development Workbook. These resources have been created to guide you throughout this process.
Client Governance - Top priority is customer satisfaction. Establish an aligned governance model with your client(s). Cadence drives service performance, engagement and ongoing improvements. Daily interactions, delivering services contract terms during the lifecycle of the agreement.
Client Relationships – build long term trusted advisor status with clients by being the Voice of the Customer champion.
Service Performance Delivery of KPIs - Ensure data integrity within the NCR systems. Performs reporting and prioritizes, maintains working relationships with client and internal organizations.
Entitlement – Entitlement is what a customer is entitled to under their service contract. Accurate and timely asset entitlement is paramount.
Bad Actor & Chronic Units - Hardware that repeatedly fails to meet standards of quality and performance.
Dispatch Avoidance - Eliminate dispatches through remote resolve, CIT, First Time Fix dispatch business rule tuning improvements.
Customer Engineer Support - Provide general and or account specific support to the customer engineer.
Build & maintain partnerships with internal business partners (Support Centre, Cash, CIT, Marketing, Comms, Transaction Processing etc)
Customer Profit & Loss - NCR internal customer profit & loss management of account profitability.
AR Invoices - Accounts receivable are legal claims for payment collected within contract terms.
SLA Penalties - Penalties assessed if SLA is breached.
Sales & Opportunity Mgmt. - Opportunity Management is a strategic process that supports, tracks and manages the execution of a sales process in pursuit of closing a sale. Understand the process and be fully engaged.
Parts & Logistics - Spare Parts Logistics consists of national, local or customer engineer trunk stock required to support the field. Understand the process and be proactive in ensuring parts are in the right place the right time working with Logistics.
Quality Issues - Understand and be fully engaged. Assist with identifying and reporting quality issues. Work with responsible owners to ensure resolution.
Software Support - Software support services delivered for specific software products covered under software maintenance contract. Understand the process and be fully engaged with the software team.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
Company Benefits:
Private Health Insurance
Employee Referral Bonus Program
Wellbeing Resources
Baby Bonus
Life, Accident & Disability Insurance
Numerous opportunities for internal career pathing and advancement
Discounts for employees at NCR Atleos partners
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
By applying to NCR Atleos jobs, you acknowledge that the terms of the NCR Atleos Applicant Privacy Notice (Applicant Privacy Policy | NCR Atleos) will govern the collection and use of your Personal Data. This notice supplements NCR Atleos Privacy Policy, which is available at www.ncratleos.com/privacy
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Atleos (NYSE: NATL) is a leader in expanding self-service financial access, with industry-leading ATM expertise and experience, unrivalled operational scale including the largest independently-owned ATM network, always-on global services and constant innovation. Atleos improves operational efficiency for financial institutions, drives footfall for retailers and enables digital-first financial self-service experiences for consumers. Atleos is headquartered in Atlanta, Georgia, with approximately 20,000 employees globally.
Offices: Atlanta, GA, US
Atleos (NYSE: NATL) is a leader in expanding self-service financial access, with industry-leading ATM expertise and experience, unrivalled operational scale including the largest independently-owned ATM network, always-on global services and constant innovation. Atleos improves operational efficiency for financial institutions, drives footfall for retailers and enables digital-first financial self-service experiences for consumers. Atleos is headquartered in Atlanta, Georgia, with approximately 20,000 employees globally.
Offices: Atlanta, GA, US
