Business Operations Analyst • BNK - Customer Operations
Mumbai City, Maharashtra, India · On-site
Mid level$1.4B raised
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Data Analysis, Forecasting, Cash Optimization, Root Cause Analysis, Performance Dashboarding
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Java 8, Spring Boot, Angular, React, Hibernate
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Java 8, Spring Boot, Angular, React, Hibernate
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: WebUI Development, HTML, JavaScript, Net Technologies, Client-Server Integration
Washington, District of Columbia, United States · On-site
$46k–$70k/yr
Mid level$1.4B raised
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Electromechanical Repair, ATM Maintenance, Self-checkout Systems Service, Network Troubleshooting, System Configuration
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Azure Solutions Architecture, Microsoft Copilot, Azure Kubernetes Service (AKS), Terraform, ARM Templates
Washington, District of Columbia, United States · On-site
$46k–$70k/yr
Mid level$1.4B raised
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Electromechanical Repair, ATM Maintenance, Network Troubleshooting, System Configuration, PC Skills
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: French Fluency, English Fluency, Incident Management, Customer Support, Technical Troubleshooting
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Electromechanical Repair, ATM Maintenance, Network Troubleshooting, System Configuration, PC Skills
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Electromechanical Equipment Service, ATM Maintenance, Self-Checkout Systems Service, Network Troubleshooting, System Configuration
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Billing Management, Dispute Resolution, Order to Cash, Collections, Customer Service
Business Operations Analyst • BNK - Customer Operations
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Full-time
Posted 23d ago
~40 hrs/week
Responsibilities
The role focuses on analyzing ATM transaction data and cash optimization processes to minimize cash-outs and maximize utilization. It involves creating performance dashboards and collaborating with cross-functional teams to improve service availability.
Requirements
Candidates must have specific experience within the ATM industry. The role requires the ability to perform root-cause analysis on large datasets and a willingness to work rotational shifts, including weekends and holidays.
Full job description
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Forecasting & Analytical Responsibilities
Actively gather and analyze data required to enhance forecasting methodologies.
Ensure ATMs/cashpoints are optimally serviced—minimizing cash-outs while maximizing cash utilization.
Analyze existing cash optimization processes and recommend improvements.
Consolidate multiple data sources to identify patterns, trends, anomalies, and root causes.
Analyze large ATM transaction datasets to evaluate performance indicators and service gaps.
Monitor ATM uptime metrics and highlight factors affecting availability and transaction volumes.
Perform root-cause analysis for transaction failures or dips in performance.
Reporting & Stakeholder Management
Prepare impact analysis reports, performance dashboards, and analytical summaries for internal teams.
Collaborate with cross-functional teams to implement corrective actions and service improvements.
Maintain strong relationships with internal and external stakeholders, aligning with business requirements.
Team & Operational Responsibilities
Contribute to performance management, training, talent evaluation, and team development.
Support operations during weekends and public holidays, as/if needed.
Participate in rotational shifts aligned with different country time zones.
We are looking for candidates from ATM industry only
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Atleos (NYSE: NATL) is a leader in expanding self-service financial access, with industry-leading ATM expertise and experience, unrivalled operational scale including the largest independently-owned ATM network, always-on global services and constant innovation. Atleos improves operational efficiency for financial institutions, drives footfall for retailers and enables digital-first financial self-service experiences for consumers. Atleos is headquartered in Atlanta, Georgia, with approximately 20,000 employees globally.
Offices: Atlanta, GA, US
Enterprise technology for banking servicesFinanceBankingSoftwareRetailFinTechFinancial Services
Atleos (NYSE: NATL) is a leader in expanding self-service financial access, with industry-leading ATM expertise and experience, unrivalled operational scale including the largest independently-owned ATM network, always-on global services and constant innovation. Atleos improves operational efficiency for financial institutions, drives footfall for retailers and enables digital-first financial self-service experiences for consumers. Atleos is headquartered in Atlanta, Georgia, with approximately 20,000 employees globally.
Offices: Atlanta, GA, US
Enterprise technology for banking servicesFinanceBankingSoftwareRetailFinTechFinancial Services