Navan Expense is an expense and corporate card solution that eliminates the hassles of expense management while giving finance leaders real-time spend visibility and control. Navan Expense provides employees with a refre…
Our team is looking for an ambitious Business Development Representative to join our global team. This role will allow you to develop skills and learn a playbook that you can use for the rest of your career in our fastes…
We’re seeking Associate Account Executives (AAE) to work strategically with Account Executives (AE) to drive sales activity through the early, middle and late stages of a deal to generate closed-won business. This is a u…
As an Account Manager, your mission will be to drive adoption and revenue from a book of commercial accounts by ensuring your clients are maximizing the value they derive from the Navan platform. You will do this by unde…
We are looking for a Talented Senior Full Stack Engineer to join our marketing team in Tel Aviv. You will help build and maintain the signup and onboarding flows of our new users for the Navan Edge product, which also in…
Skills: React, JavaScript, TypeScript, State Management, Component Architecture
As a Finance Operations Specialist for Navan's Invoice Care Team, you will be responsible for managing incoming customer inquiries regarding invoices and addressing queries from various departments within Navan. You will…
Are you a Workday wizard who thrives on turning complex business needs into elegant system solutions? Navan is seeking a proactive Senior Workday Analyst to join our People Operations Team. You won’t just be maintaining …
Skills: Workday HCM, Absence Management, Global Time Tracking, Enterprise Interface Builders (EIB), Calculated Fields
As a Manager, Travel Experience Consultant, you will lead a dedicated team of Travel Consultants. This role requires a unique blend of people leadership, operational management, and relationship cultivation. You will be …
Skills: People Leadership, Operational Management, Relationship Management, Performance Management, Root Cause Analysis
We are seeking a high-impact Travel Payments Consultant to serve as the lead advisor for our clients. This is a customer-facing strategic role designed for someone who can walk into a boardroom and explain how a payment …
We’re seeking Associate Account Executives (AAE) to work strategically with Account Executives (AE) to drive sales activity through the early, middle and late stages of a deal to generate closed-won business. This is a u…
About The Role: The Global IATA Reconciliation & Compliance Specialist is tasked with maintaining the accuracy and punctuality of financial settlements and reconciliations across all Navan and Reed & Mackay subsidiaries.…
We’re seeking Associate Account Executives (AAE) to work strategically with Account Executives (AE) to drive sales activity through the early, middle and late stages of a deal to generate closed-won business. This is a u…
We are seeking an influential and enterprise-savvy Head of Travel Advisory and Community to strengthen Navan’s customer advocacy and travel consultancy efforts at the highest level. This individual will serve as the conn…
At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Global Operations and Service team is cent…
Skills: Sabre GDS, Amadeus GDS, Corporate Travel Management, Ticketing, Fare Construction
At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Global Operations and Service team is cent…
Skills: Sabre GDS, Amadeus GDS, Corporate Travel Management, Ticketing, Fare Construction
Navan is looking for a Commercial Account Executive to join our growing EMEA sales team. The ideal candidate will be responsible for closing new customers and generating revenue while achieving individual goals. This rol…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Posted 25d ago
~40 hrs/week
Responsibilities
The role involves becoming an expert in product functionality to handle escalations and collaborate with cross-functional teams. The specialist will execute processes, meet quality KPIs, and contribute to the re-engineering of operational policies.
Requirements
Candidates need at least one year of KYC/KYB compliance experience within the fintech or travel sectors. Proficiency in Excel, Google Sheets, and a process-driven mindset are required, with Salesforce experience being a plus.
Full job description
Navan Expense is an expense and corporate card solution that eliminates the hassles of expense management while giving finance leaders real-time spend visibility and control. Navan Expense provides employees with a refreshingly easy way to pay for what they need while giving finance leaders one easy place to control, manage, and track spend. With physical and virtual cards, smart policy management, and automated expense reports, Navan Expense streamlines the entire business spending process — driving cost-savings, productivity, and compliance.
Navan Expense Operations is growing! We are a compact yet dynamic team, dedicated to mutual support and collaboration. Positioned within an innovative company, we offer an excellent opportunity to embark on a rewarding journey. Our work directly contributes to enhancing the lives of our customers, making us a valuable and high impact team.
What You’ll Do:
Become an expert in product functionality and customer use cases.
Collaborate with cross-functional teams (Product, Data, Engineering, etc.) to handle escalations.
Meet productivity and quality KPIs, while identifying areas for operational improvement.
Escalate risks to leadership, offering subject matter expertise for solutions.
Execute and evaluate processes, suggesting improvements for maximum efficiency.
Contribute to the development and re-engineering of policies and procedures.
What We’re Looking For:
1+ years of KYC/KYB compliance within the fintech or travel sector
Critical thinker, thinking outside of the box and pushing for resolutions
Strong customer focus and relationship-building skills.
Organized, able to prioritize and meet deadlines under pressure.
Proven ability to meet targets in a high growth and high demand setting.
Process driven, with a knack for automation and improvement.
Able to embrace change with flexibility and agility in a continually changing environment
Proficient in Excel and Google Sheets, with experience in process launch and maturity.
Ownership mindset with problem-solving and cross-functional collaboration skills.
Prior Salesforce experience a plus
Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.
Human oversight:Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.
Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.
Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Offices: 3045 Park Blvd, Palo Alto, California 94306, US · 181 Fremont St, San Francisco, California 94105, US · 115 W 18th St, 6th Floor, New York, NY 10011, US · 3401 Olympus Blvd, Suite 525, Dallas, Texas 75019, US · 81–87 High Holborn, 6th Floor, London, England WC1V 6DF, GB
Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Offices: 3045 Park Blvd, Palo Alto, California 94306, US · 181 Fremont St, San Francisco, California 94105, US · 115 W 18th St, 6th Floor, New York, NY 10011, US · 3401 Olympus Blvd, Suite 525, Dallas, Texas 75019, US · 81–87 High Holborn, 6th Floor, London, England WC1V 6DF, GB