Edmonton, Alberta, Canada · Hybrid
As part of our energetic and talented Shared Services team, this position is responsible for providing key support to external volunteers, staff, and the Sponsored Campaign Representative team during the peak campaign pe…
Skills: Administrative Coordination, Customer Service, Microsoft Office Suite, Microsoft Teams, SharePoint
Edmonton, Alberta, Canada • Hybrid
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Provides administrative support for gaming requests, online raffles, and 50/50 activities while ensuring compliance with AGLC regulations. Coordinates peer-to-peer fundraising platforms and manages communications with internal and external stakeholders.
Requires a high school diploma and 2 to 3 years of related experience in administrative functions and customer service. Proficiency in Microsoft Office is essential, with Salesforce experience considered an asset.
As part of our energetic and talented Shared Services team, this position is responsible for providing key support to external volunteers, staff, and the Sponsored Campaign Representative team during the peak campaign period. This role coordinates gaming requests, online raffles, and 50/50 activities; manages general inquiries; and supports compliance with Alberta Gaming, Liquor and Cannabis (AGLC) requirements for raffles under $20,000. The position also supports peer-to-peer (P2P) fundraising and other online fundraising tools as needed. This role reports to the Portfolio Manager, Digital Services.
This is a temporary full-time Monday – Friday position (36.25 hours/week) from August 10 - December 18, 2026.
You are highly organized and adaptable professional to support our administrative operations, customer service initiatives, and volunteer engagement activities. You possess experience in administrative functions, excellent customer service skills, and proficiency with Microsoft Office Suite, including Microsoft Teams and SharePoint. Experience with Salesforce or United Way@Work is considered an asset, as is event planning knowledge. Strong verbal and written communication skills, exceptional prioritization and problem-solving abilities, and the capacity to identify and escalate urgent issues when necessary are essential. You thrive in a fast-paced environment and can effectively manage changing priorities while maintaining a positive, service-oriented approach.
You have a can-do attitude, are outcomes driven, and approach situations with a customer focus. Thinking creatively, staying organized, and building relationships is how you thrive. You enjoy problem solving, coordinating events, and presenting to groups.
You have a high school diploma, and a minimum of two (2) to three (3) years of related experience. A combination of education and experience will be considered.
You align with and integrate our core values throughout all organizational and business practices, and you consistently act with personal, professional, and behavioral integrity.
You see yourself in our Values.
We value and operate with a commitment to:
Creating solutions.
Continuous learning.
Being courageous in our work.
Capturing our customers’ hearts and minds.
Being insights driven and utilizing real data.
Applying a lens of equity and inclusion to all that we do.
We are people who love what we do and are passionate about our work. We offer rewarding work, a positive workplace culture, and a total rewards package. Our work environment is a hybrid - with time spent both collaborating in the office as well as remotely.
United Way of the Alberta Capital Region takes a systems-wide approach to collaborate and deliver local programs and services that address multiple facets of community well-being.
At United Way of the Alberta Capital Region, we value the contributions our employees make in supporting and advancing our purpose and values and have a workplace culture where actions are aligned and focused on achieving our envisioned future. We believe that a balanced Total Rewards Program helps foster a culture and workplace experience where our colleagues will flourish to the benefit of those served through our United Way.
As part of our Total Rewards Program, this position is also eligible for:
United Way of the Alberta Capital Region is committed to creating an inclusive workplace that reflects our diverse community that we serve. We encourage candidates from diverse backgrounds and those who may need accommodation to apply to join our team. By incorporating a variety of experiences and perspectives, we create opportunities for innovative solutions and maximize the impact of our work.
To learn more about United Way of the Alberta Capital Region, please visit myunitedway.ca
United Way of the Alberta Capital Region has once again been recognized as one of the 2025 Best Workplaces™ in Government and Social Services.
Building strong and vibrant communities where no one is left behind.
A strong and vibrant community is better equipped to respond to new and urgent needs and challenges. United Way of the Alberta Capital Region is focused on two critical areas that build community resilience: strengthening mental health and creating equitable opportunities for education and financial security. We take a systems-wide approach to collaborate and deliver local programs and services that address multiple facets of community well-being. We have a long history in the Edmonton region, going back 80 years to our origins as the Community Chest of Greater Edmonton in 1941. We are home to about 70 passionate employees, with a higher number of colleagues joining the team during our campaign season. We also have a few team members who spend the majority of their workdays just a few minutes away at our InKind Exchange building. We are proud to be named a Best Workplace in Alberta by Great Place to Work Institute® Canada since 2020 and Top 100 Charities in Canada since 2022. In Canada, United Way is a network of more than 75 local United Way offices. Each office is registered as its own non-profit organization and governed by an independent volunteer-led local Board of Directors. Each United Way works locally to raise funds and invest in improving lives in its community.
Offices: 15132 Stony Plain Rd NW, Edmonton, Alberta T5P 3Y3, CA
View all jobs at United Way of the Alberta Capital RegionBuilding strong and vibrant communities where no one is left behind.
A strong and vibrant community is better equipped to respond to new and urgent needs and challenges. United Way of the Alberta Capital Region is focused on two critical areas that build community resilience: strengthening mental health and creating equitable opportunities for education and financial security. We take a systems-wide approach to collaborate and deliver local programs and services that address multiple facets of community well-being. We have a long history in the Edmonton region, going back 80 years to our origins as the Community Chest of Greater Edmonton in 1941. We are home to about 70 passionate employees, with a higher number of colleagues joining the team during our campaign season. We also have a few team members who spend the majority of their workdays just a few minutes away at our InKind Exchange building. We are proud to be named a Best Workplace in Alberta by Great Place to Work Institute® Canada since 2020 and Top 100 Charities in Canada since 2022. In Canada, United Way is a network of more than 75 local United Way offices. Each office is registered as its own non-profit organization and governed by an independent volunteer-led local Board of Directors. Each United Way works locally to raise funds and invest in improving lives in its community.
Offices: 15132 Stony Plain Rd NW, Edmonton, Alberta T5P 3Y3, CA
View all jobs at United Way of the Alberta Capital Region