London, England, United Kingdom · Hybrid
About Morden College We’re an almshouse charity with a proud history of providing homes, support, and care for older people in south-east London for over 300 years. Today, we’re building on that legacy with a clear and a…
Skills: Communications planning, Internal communications, Content creation, Copywriting, Editing
Greater London, England, United Kingdom · On-site
About us We’re Morden College: an almshouse charity with a proud history of providing homes, support, and care for older people in south-east London for over 300 years. Today, we’re building on that legacy with a clear a…
Skills: Communication, Interpersonal Skills, Organisational Skills, Time Management, Activity Planning
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Communications Manager will develop and deliver internal and resident communications across various channels to foster connection and engagement. They will also support organizational change and ensure all communications align with the charity's values and strategic goals.
The ideal candidate is an experienced communications professional with strong writing, editing, and relationship-building skills. They must have experience in internal communications, managing digital platforms, and translating complex information into accessible content.
About Morden College
We’re an almshouse charity with a proud history of providing homes, support, and care for older people in south-east London for over 300 years. Today, we’re building on that legacy with a clear and ambitious strategy focused on enabling our residents to live as independently, safely, and meaningfully as possible. We aim to create thriving communities where every person feels known, valued, and supported.
We provide almshouse accommodation and care services to over 250 older people across two sites in Blackheath and Beckenham, including our 28-bed care home and domiciliary care services. Our vibrant and diverse resident community enjoys a wide range of events and activities, and each site offers welcoming spaces for socialising, including bars and Café 19 in the award-winning John Morden Centre.
At the heart of everything we do is a commitment to dignity, purpose, and inclusion. We actively combat loneliness, challenge ageism, and promote healthy ageing. As part of our team, you’ll help foster social connection and contribute to a community where both residents and staff can thrive. We embrace equity, diversity, and technology to deliver sustainable, high-quality services that make a lasting difference.
Role overview
Communications plays a vital role in helping Morden College deliver its vision and strategic ambitions.
We're looking for an experienced Communications Manager who can create clear, engaging and impactful communications that help residents and colleagues feel informed, connected and involved in the future of Morden College.
This is a highly collaborative role at the heart of our organisation. Working across teams, you'll help bring our strategy, values and ambitions to life through communications that build understanding, trust and a shared sense of purpose. You'll support colleagues and leaders to communicate effectively, explain change clearly, celebrate success and ensure residents receive timely, accessible and meaningful information.
We're looking for an exceptional writer and communicator with a talent for turning complex information into clear, engaging content. You'll be naturally curious, enjoy building relationships, and have a strong editorial eye for what matters most to different audiences. You'll know how to communicate with clarity, empathy and impact.
You'll lead the development and delivery of internal and resident communications across a range of channels, including newsletters, website content, the resident portal, leadership communications and our staff intranet. You'll also play a key role in strengthening communication practices across Morden College, improving planning and ways of working, supporting colleagues to communicate confidently, and ensuring communication is consistent, accessible and audience-focused.
You'll oversee the day-to-day development of key communication platforms helping to ensure they remain effective tools for information sharing, engagement and community connection.
Most importantly, you'll help ensure our communications reflect who we are: an ambitious, responsible, compassionate and collaborative organisation committed to creating thriving communities where people in later life can live with independence, dignity and purpose.
Main Responsibilities of the role
1. Communications planning and ways of working
Develop a structure, consistent and audience-focused approach to communications across Morden College by:
2. Content and storytelling
Capture engaging and high-quality communications that help residents and colleagues understand, connect with and contribute to life at Morden College. This includes:
3. Resident communications
Working closely with colleagues in Resident Services to:
4. Colleague communications
Working across the Charity to deliver effective internal communications, including:
5. Supporting organisational change
Support leaders and teams to communicate change effectively, including:
6. Communication standards and brand
Champion high-quality communications by:
Person specification
About you
You are an experienced and confident communications professional who combines strong writing skills with the ability to build relationships, influence colleagues and create effective ways of working. You enjoy understanding complex organisations, finding the stories that matter and turning complex information into clear, engaging communications.
You are organised, proactive and confident working with people across all levels of an organisation. You will bring a collaborative approach, helping colleagues communicate more effectively while ensuring communications are planned, consistent and aligned with Morden College’s values and priorities.
Essential criteria
Desirable criteria
Location: Blackheath with option to work at our Beckenham site
Flexible/ hybrid working
Hours per week: Full-time or part-time (ideally 21-28 hours a week)
Reports to: Head of Impact
DBS Disclosure: Enhanced
Please note the applications for this role will close on 02/09/2026 with the interview dates to be confirmed.
At Morden College we are committed to providing services that support our residents to live independent and healthy lives. More than 250 older people live in Morden College’s almshouse accommodation, on two sites in Blackheath and Beckenham, and in our Care Home. The Morden College team is committed to challenging ageism, promoting healthy ageing, and combatting loneliness while promoting equity, diversity and inclusion within communities. We're committed to our values and want to be part of a purposeful, responsible community that is a great place to live and work. [email protected] 020 8463 8363 Office hours: 9.00 to 17.00 Monday to Friday (excluding public holidays)
Offices: 19 St German's Place, Blackheath, London, SE3 0PW, GB · Stone Park Avenue, Beckenham, Kent BR3 3DD, GB
At Morden College we are committed to providing services that support our residents to live independent and healthy lives. More than 250 older people live in Morden College’s almshouse accommodation, on two sites in Blackheath and Beckenham, and in our Care Home. The Morden College team is committed to challenging ageism, promoting healthy ageing, and combatting loneliness while promoting equity, diversity and inclusion within communities. We're committed to our values and want to be part of a purposeful, responsible community that is a great place to live and work. [email protected] 020 8463 8363 Office hours: 9.00 to 17.00 Monday to Friday (excluding public holidays)
Offices: 19 St German's Place, Blackheath, London, SE3 0PW, GB · Stone Park Avenue, Beckenham, Kent BR3 3DD, GB
