Boston, Massachusetts, United States · Hybrid
The Relationship Account Management team is a team within MongoDB’s Scaled Growth Organization and is focused on sustaining long-term partnerships with MongoDB’s mature customers, focused on retention and expansion in th…
Skills: Account Management, Sales, Customer Retention, Upselling, Cross-selling
Dublin, Leinster, Ireland · Hybrid
As a Contract Sourcer on our Talent Discovery team, you will be the pipeline generation engine supporting MongoDB's most critical hiring needs across the business. You will have the unique opportunity to become a sourcin…
Skills: Technical recruiting, Passive candidate sourcing, Talent discovery, Data integrity, Stakeholder management
United States · Remote OK
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applicatio…
Skills: Passive Talent Sourcing, Technical Recruiting, Candidate Screening, Market Research, Time Management
Denver, Colorado, United States · Remote OK
$90k–$176k/yr
MongoDB Professional Services serves as the delivery owner for complex customer initiatives, translating strategic goals into disciplined execution and measurable business outcomes across modernization, migration, cloud,…
Skills: Project management, SaaS, Consulting, Governance, Risk management
Austin, Texas, United States · Hybrid
$133k–$261k/yr
Technical Services has nearly 200 global team members in offices spanning the entire globe. The team has offices in New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Bue…
Skills: Technical support management, People management, Customer experience, Database management, NoSQL
Palo Alto, California, United States · Hybrid
$90k–$176k/yr
MongoDB Technical Services Engineers for Named Accounts, as part of the Premium Services team within Technical Services, will use their exceptional problem solving and customer service skills, along with their deep techn…
Skills: Database Management, Cloud Architecture, Performance Tuning, Solutions Architecture, Linux Systems Engineering
New York, New York, United States · Hybrid
$83k–$162k/yr
MongoDB is seeking a Business Operations & Strategy Senior Analyst to join a small, high-impact team working on some of the company’s most important strategic and financial priorities. You will work directly with senior …
Skills: Business Strategy, Business Operations, Financial Analysis, Executive Communication, Problem Solving
Dublin, Leinster, Ireland · Hybrid
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technic…
Skills: Problem Solving, Customer Service, Database Architecture, Systems Administration, Distributed Systems
Raleigh, North Carolina, United States · Hybrid
$84k–$165k/yr
A senior field and partner marketer who can translate Public Sector strategy into focused, measurable go-to-market execution across priority federal accounts, partner ecosystems, and high-impact market moments. We are lo…
Skills: Public Sector Marketing, Go-To-Market Strategy, Partner Marketing, Pipeline Generation, Stakeholder Management
London, England, United Kingdom · Hybrid
We are looking for an inspiring, results-oriented Senior Director, to manage the AWS Cloud Specialist team in EMEA. This is a high impact and quota carrying role leading our strategic partnership with AWS. This individua…
Skills: Strategic Partnership Management, Pipeline Generation, Executive Relationship Building, Co-selling, Sales Leadership
Singapore · Hybrid
We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-…
Skills: Pre-Sales, Solution Architecture, Distributed Systems, Cloud Computing, Python
Toronto, Ontario, Canada · Hybrid
The Inside Account Executive role focuses exclusively on formulating and executing a sales strategy within MongoDB’s most strategic accounts, closing net new workloads and expanding MongoDB’s footprint. We're looking to …
Skills: B2B Sales, Strategic Account Selling, SaaS Sales, Cloud Services Sales, Pipeline Generation
Gurugram, Haryana, India · Hybrid
The IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures…
Skills: Salesforce Development, Apex, Lightning Web Components, JavaScript, Salesforce Flows
Washington, District of Columbia, United States · Hybrid
$97k–$190k/yr
The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and succ…
Skills: Customer success, Account management, Strategic planning, Technical advisory, Risk mitigation
Gurugram, Haryana, India · Hybrid
The IT SaaS Engineering Team plays a critical role in enabling MongoDB’s post-sales business processes, including Customer Success, Support, Renewals, Services, and account management workflows. By leveraging Salesforce …
Skills: Salesforce Architecture, Apex, Lightning Web Components, Salesforce Flows, CRM Solution Design
Cork, Munster, Ireland · Hybrid
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applicatio…
Skills: Deal strategy, Deal desk, Finance, Sales operations, People management
New York, New York, United States · Hybrid
$81k–$160k/yr
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and e…
Skills: Customer Success Management, Account Management, Technical Advisory, Revenue Realization, Customer Retention
Denver, Colorado, United States · Hybrid
$97k–$190k/yr
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applicatio…
Skills: Customer Success Management, Account Strategy, Technical Advisory, Revenue Realization, Stakeholder Management
Dublin, Leinster, Ireland · Remote OK
We are seeking a Vice President, Solutions Architecture – EMEA to lead a large, high-performing regional pre-sales organization of approximately 130 solutions architects and people leaders. Reporting to the SVP, Global S…
Skills: Pre-sales Strategy, Solutions Architecture, Technical GTM Strategy, Consumption-based Business Models, MEDDIC/MEDDPICC
Toronto, Ontario, Canada · Remote OK
MongoDB is seeking a Software Engineer 3 to join the Documentation Platform Engineering Team. The Documentation Platform delivers 60M page views a year and is critical to our users’ understanding of MongoDB products.It i…
Skills: Git, TypeScript, React, Next.js, CI/CD
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Act as the primary point of contact for a customer portfolio to drive retention, expansion, and long-term partnerships. Responsibilities include negotiating renewals, identifying growth opportunities, and aligning MongoDB initiatives with customer corporate strategies.
Requires 5+ years of quota-carrying experience in account management or sales with a proven track record of hitting targets. Candidates must possess strong communication skills and a technical aptitude to articulate the value of complex enterprise technology.
The Relationship Account Management team is a team within MongoDB’s Scaled Growth Organization and is focused on sustaining long-term partnerships with MongoDB’s mature customers, focused on retention and expansion in the process.
Individuals in the Relationship Account Manager (RAM) role have a passion for technology and the ambition to dive head-first into new challenges. In this role you will act as the primary and often sole point of contact for a customer portfolio. As an Relationship Account Manager you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between.
We are looking to speak to candidates who are based in Austin , Boston, or New York for our hybrid working model.
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 426223
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Think outside rows and columns.
Headquartered in New York, MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. Built by developers, for developers, our modern database platform is a database with an integrated set of related services that allow development teams to address the growing requirements for today's wide variety of modern applications, all in a unified and consistent user experience. MongoDB has tens of thousands of customers in over 100 countries. The MongoDB database platform has been downloaded hundreds of millions of times since 2007, and there have been millions of builders trained through MongoDB University courses. To learn more, visit mongodb.com.
Offices: 1633 Broadway, 38th Floor, New York, NY 10019, US · 100 Forrest Avenue, Palo Alto, California 94301, US · 16 Hatfields, 3rd Floor, London , UK SE1 8DJ, GB · 3 Shelbourne Building, Crampton Avenue, Ballsbridge, 3rd Floor, Dublin, Ireland 4, IE · Level 7, Chinatown Centre 405 Sussex Street, Haymarket, NSW, NSW 2000, AU
Think outside rows and columns.
Headquartered in New York, MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. Built by developers, for developers, our modern database platform is a database with an integrated set of related services that allow development teams to address the growing requirements for today's wide variety of modern applications, all in a unified and consistent user experience. MongoDB has tens of thousands of customers in over 100 countries. The MongoDB database platform has been downloaded hundreds of millions of times since 2007, and there have been millions of builders trained through MongoDB University courses. To learn more, visit mongodb.com.
Offices: 1633 Broadway, 38th Floor, New York, NY 10019, US · 100 Forrest Avenue, Palo Alto, California 94301, US · 16 Hatfields, 3rd Floor, London , UK SE1 8DJ, GB · 3 Shelbourne Building, Crampton Avenue, Ballsbridge, 3rd Floor, Dublin, Ireland 4, IE · Level 7, Chinatown Centre 405 Sussex Street, Haymarket, NSW, NSW 2000, AU
