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$18/hr–$25/hr
Full-time
high school
Medical insurance, Dental insurance, Vision insurance, Employer paid basic life insurance, AD&D insurance, Voluntary life insurance
Posted 15d ago
~40 hrs/week
Remote in United States
Responsibilities
This role coordinates IT support requests to ensure timely resolution and manages workflow processes to enhance departmental efficiency. The incumbent will generate reports, maintain standardized procedures, and collaborate with cross-functional teams to achieve IT goals.
Requirements
Candidates must have a High School Diploma and at least one year of related professional work experience. Proficiency in IT support tools and strong communication skills are essential for this position.
Full job description
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
This position is responsible for efficiently coordinating IT support activities within the designated department. This includes supporting IT-related processes, fostering collaboration among team members, and contributing to the overall efficiency of the organization's IT operations.
This role…
Coordinates IT support requests and ensures timely resolution through effective communication with internal teams and end-users.
Manages and optimizes IT support workflow processes to enhance departmental efficiency.
Generates reports to support decision-making and process improvements.
Maintains standardized procedures to ensure quality IT service delivery and compliance.
Collaborates with cross-functional IT teams to address technical issues and achieve IT-related goals.
Ensures accurate and timely communication of relevant IT information to stakeholders.
Adheres to industry regulations and compliance requirements in IT service-related activities.
Participate in other projects or duties as assigned.
We are interested in speaking to individuals with the following…
High School Diploma required.
One (1) plus years of related professional wok experience.
Or equivalent combination of education and/or experience.
Strong organizational and time management skills to handle multiple IT support requests.
Excellent communication and interpersonal skills for effective collaboration with IT teams and end-users.
Proficiency in using IT support tools and software to facilitate efficient operations.
Adaptable to changing priorities in a dynamic IT support environment.
Results-oriented mindset with a focus on achieving IT service-related goals.
Ability to provide exceptional customer support and address IT inquiries effectively.
Salary: $18.81 – 25.40/hourly
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Primarily seated work; extensive computer and telephone use; occasional standing, walking, reaching, bending, and lifting up to 10 lbs.
Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:
Medical, Dental, and Vision insurance
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Health Care and Dependent Care Flexible Spending Accounts
Pre-Tax and Post --Tax Commuter and Parking Benefits
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Parental Leave
Short-Term and Long-Term Disability
Tuition Reimbursement
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com
To bring equity, hope and healing to those who need it most. To make a world of difference, one member at a time.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Denver, Colorado
LinkedIn followers
52,646
Total funding
$930M
Modivcare is a technology-enabled healthcare services company, which provides a suite of integrated supportive care solutions for public and private payors and their patients. Our value-based solutions address the social determinants of health (SDoH), enable greater access to care, reduce costs, and improve outcomes. We are a leading provider of non-emergency medical transportation (NEMT), personal care services, and monitoring.
Offices: Denver, Colorado, US
remote patient monitoringpersonal care servicesnon-emergency medical transportationNEMTand caregiversHealth CareTransportationMedicalPersonal Health
To bring equity, hope and healing to those who need it most. To make a world of difference, one member at a time.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Denver, Colorado
LinkedIn followers
52,646
Total funding
$930M
Modivcare is a technology-enabled healthcare services company, which provides a suite of integrated supportive care solutions for public and private payors and their patients. Our value-based solutions address the social determinants of health (SDoH), enable greater access to care, reduce costs, and improve outcomes. We are a leading provider of non-emergency medical transportation (NEMT), personal care services, and monitoring.
Offices: Denver, Colorado, US
remote patient monitoringpersonal care servicesnon-emergency medical transportationNEMTand caregiversHealth CareTransportationMedicalPersonal Health