Jobs at Mission Services of Hamilton (Now Hiring) — 3 open

Mission Services of Hamilton

Relief Residential Client Advocate

Hamilton, Ontario, Canada · On-site

$23/hr–$26/hr

Entry level$432K raised

Job Description Job Title: Residential Client Advocate- Relief (Bargaining Unit Position as per Collective Agreement) Program: Inasmuch House Department: Women’s Services Salary: $23.42-$26.38 Per Hour Reports to: …

Skills: Crisis intervention, Risk assessment, Safety planning, Case management, Conflict resolution

Mission Services of Hamilton

Cook

Hamilton, Ontario, Canada · On-site

$20/hr

Mid level

JOB POSTING Food Services Cook Part-Time, Permanent 1 Position Hourly Wage: $20.82 Existing Vacancy: Yes Posting No. MS0657 POSITION SUMMARY: The Cook will prepare food and assist in food preparation for Mission Services…

Skills: Food Preparation, Food Handling, Kitchen Management, Health and Safety Compliance, Inventory Rotation

Mission Services of Hamilton

Part-Time Client Advocate

Hamilton, Ontario, Canada · On-site

$23/hr–$26/hr

Entry level

Job Description Job Title: Client Advocate Program: Willows/Emma’s Place Department: Community Services and Outreach Department Salary: $23.43 to $26.37 Per Hour Reports to: Manager, Community Services and Outreach…

Skills: Crisis Intervention, De-escalation, Conflict Resolution, Trauma-Informed Care, Harm Reduction

Relief Residential Client Advocate

Mission Services of Hamilton

Hamilton, Ontario, Canada • On-site

Entry level

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$23/hr–$26/hr
Part-time
associate degree, bachelor degree
Posted 4d ago
~40 hrs/week

Responsibilities

The Residential Client Advocate provides direct support to women and their dependents, including risk assessment, safety planning, and crisis intervention. They ensure the safety and security of the shelter while maintaining accurate records and collaborating with community partners.

Requirements

Candidates must have a minimum diploma in Social Service Work or a related field, with a preference for a degree in Social Work. At least one year of experience in gender-based violence, addiction, mental health, or related social services is required.

Full job description

Job Description

Job Title: Residential Client Advocate- Relief

(Bargaining Unit Position as per Collective Agreement)

Program: Inasmuch House

Department: Women’s Services

Salary: $23.42-$26.38 Per Hour

Reports to: Manager of Shelter Logistics

Jobs Reporting: N/A

Time Commitment: A relief employee is not regularly scheduled to work, and works on an as-needed basis. In accordance with the Inasmuch Relief Policy.

____

Objective: The relief Residential Client Advocate will work from an anti-racist, anti-oppressive, trauma informed, and intersectional feminist framework and uses a client centered approach to support women-identified individuals and their dependents who are experiencing abuse and/or homelessness while offering a safe space for individuals to reside during this process. The Residential Client Advocate will provide service from a client-centered approach, respecting each woman’s self-determination and personal decision-making.

Responsibilities and Duties:

Provide direct service to women-identified individuals and their dependents including, but not limited to, conducting risk assessment, safety planning, ensuring the safety of the shelter, completing assessments and admissions, facilitating programming, offering house information and completing housing applications, arrangement of interpreters, participating in conflict resolution and offering crisis intervention by phone and through web and text-based services
Ensure the overall safety and security of the shelter is maintained
Support in the development of a risk assessment and detailed personal safety plan for women-identified individuals and their dependents who have experienced violence and review and update as the service user situation changes
Identify child welfare concerns and comply with Duty to Report obligations in accordance with the child and Family Services Act and good practices in working with women-identified individuals and children around child-welfare concerns and collaborate with Hamilton Child and Family Supports, Catholic Children’s Aid Society as needed
Provide information on resources to service users and referrals as identified by service users
Participate in developing and delivering on-site groups and activities for service users
Inform and encourage service users to participate in filling out MCCSS Service User Surveys
Keep systematic records using automated case management software and in-house tools such as log books and report templates
Understand and follow protocols with community partners such as Hamilton Police Services, Hamilton Child and Family Supports, and the School Board
Participate in regularly scheduled staff meetings and case conference meetings as directed by management
Work safely, and identify and report any health and safety concerns, in accordance with Mission Services’ Workplace Health and Safety policies and procedures
Adhere to a strict confidentiality policy
Understand and adhere to all Mission Services, Inasmuch House, and Shelter Standards policies and procedures
Adhere to all Mission Services and Inasmuch House and Shelter Standards policies and procedures
Assist in the supervision and provision of programming alongside Mission Services volunteers, and placement students
Other duties that may be required to ensure the continuation of services

Qualifications:

Education

Minimum diploma in Social Service Work, or related field
Preference for degree in Social Work

Experience

Minimum one (1) year of work experience and/or student placement experience in any of the following fields: gender-based violence, addiction, mental health, concurrent disorders, counselling or other social service positions supporting vulnerable women

Knowledge

Excellent understanding of gender-based violence and child abuse
Knowledge and understanding of individuals experiencing mental health disorders, addiction, poverty and homelessness
Works from an intersectional feminist perspective
Understands working from a person-centered, trauma-informed perspective
Works from an Anti-Racist Anti-Oppressive informed framework
Understanding of Mission Services’ Mission, Vision and Values and how these are to be reflected in practice

Skills

Empathy and active listening skills
Crisis intervention skills
Organizational and time-management skills
Interpersonal effectiveness skills

Abilities

Ability to work under pressure and in crisis situations
Ability to make confident decisions that align with the sector standards
Ability to work independently as well as collaboratively with a team
Ability to speak French is an asset

Other Requirements

Proof of passing a vulnerable sector check
Proof of negative two-step tuberculosis skin test

Nature and Scope:

Contacts

Frequent contact with woman-identified individuals residing within the shelter and their dependents
Collaborating with other Inasmuch employees including: Residential Client Advocates, Emergency Residential Team Support, Child and Youth Advocate, LEAF Group Facilitator, Legal Advocate, Transitional Housing Support Worker, Cleaner, Administrative Assistants, , and Good Food Program Worker
Reporting to and communicating with the Manager of Residential Programming, Manager of Outreach and Shelter Facilities, Manager of Shelter Logistics and Director of Women’s Services
Connecting with community supports to coordinate referrals and care for service users

Level of Responsibility

Identify child welfare concerns and comply with Duty to Report obligations in accordance with the Child and Family Services Act and good practices in working with women-identified individuals and children around child-welfare concerns
Ensure the overall safety and security of the shelter is maintained
Will occasionally be required to work-alone

Decision-Making Authority

May occasionally be required to support full-time staff with case management to ensure continuity of services
Will be required to connect with management on site or on-call management that is available 24/7 to ensure compliance with program policies and procedures

Working Environment

Residential shelter setting
Will have to respond to frequent disruptions
Will be required to respond to crisis situations
Will be required to understand and practice safety procedures for emergency responses to fire, power failures, severe weather, building maintenance, and on-call manager and operations procedures
Relief staff may be required to work irregular hours

Related keywords

Social Service WorkGender-based violenceAddictionMental healthTrauma-informedAnti-racistAnti-oppressiveShelterCase managementCrisis interventionSafety planningDuty to reportChild welfareHomelessnessIntersectional feminismVulnerable sector check

About Mission Services of Hamilton

LinkedIn Visit site

We envision a resilient and healthy community that is compassionate, equitable and hopeful.

Industry: Non-profit Organizations
Company size: 51-200 employees
Founded: 1956
Headquarters: Hamilton, Ontario
LinkedIn followers: 951
Total funding: $432K

Mission Services is a charitable organization in Hamilton, Ontario on a mission to end poverty and create safe places to learn, heal and grow. We offer professional services in a caring and dignified manner for every person who comes through our doors. Looking for an opportunity to get involved in your community? Mission Services relies on a huge range of supporters and volunteers to continue working to alleviate poverty, homelessness and addiction. Join us in building a better future for everyone.

Offices: 196 Wentworth St N, Hamilton, Ontario, CA

Support for WomenMen's ShelterAddiction RecoveryFood and HealthChristmas CareYouth Programsand PhilanthropyResidentialCommunitiesNon Profit

View all jobs at Mission Services of Hamilton

About Mission Services of Hamilton

LinkedIn Visit site

We envision a resilient and healthy community that is compassionate, equitable and hopeful.

Industry: Non-profit Organizations
Company size: 51-200 employees
Founded: 1956
Headquarters: Hamilton, Ontario
LinkedIn followers: 951
Total funding: $432K

Mission Services is a charitable organization in Hamilton, Ontario on a mission to end poverty and create safe places to learn, heal and grow. We offer professional services in a caring and dignified manner for every person who comes through our doors. Looking for an opportunity to get involved in your community? Mission Services relies on a huge range of supporters and volunteers to continue working to alleviate poverty, homelessness and addiction. Join us in building a better future for everyone.

Offices: 196 Wentworth St N, Hamilton, Ontario, CA

Support for WomenMen's ShelterAddiction RecoveryFood and HealthChristmas CareYouth Programsand PhilanthropyResidentialCommunitiesNon Profit

View all jobs at Mission Services of Hamilton

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