Redmond, Washington, United States · Hybrid
$143k–$304k/yr
Overview Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? Join Engineering Operations (EngOps) – the organization driving operational excellence across the Mi…
Skills: Agentic AI, Program Management, Product Management, Azure, Cloud Computing
Redmond, Washington, United States · Hybrid
$166k–$331k/yr
Overview We are looking for a Principal Group Product Manager to drive the Copilot Offline Evaluation Platform, which is a critical component of Microsoft’s broader Copilot Evaluation ecosystem, designed to rigorously as…
Skills: Product Management, Strategic Roadmap, People Management, Software Development, Data Science
Redmond, Washington, United States · Hybrid
$120k–$261k/yr
Overview The M365 Enterprise Search team is hiring a Senior Software Engineer to help build and operate the search engine that powers Microsoft 365 Copilot. Our platform enables fast, reliable retrieval and delivers the …
Skills: C#, Java, JavaScript, Python, C++
Quincy, Washington, United States · On-site
Overview Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Critical Environment Program Manager (CEPM), you will play a key role in delivering the infrastructure that sup…
Skills: Data Center Operations, Critical Environment Management, Program Management, Infrastructure Management, Facility Operations
Redmond, Washington, United States · Hybrid
$120k–$261k/yr
Overview Online advertising is one of the fastest-growing multi-billion-dollar businesses on the Internet today. Search engines, publishers, ad networks, and ad exchanges serve billions of advertising impressions every d…
Skills: Distributed systems, Cloud computing, C, C++, C#
Redmond, Washington, United States · Hybrid
$102k–$219k/yr
Overview Are you excited to build the next generation of AI-powered experiences for educators and learners, while also reinventing how those products are engineered? Do you enjoy turning ambiguous product opportunities i…
Skills: Full-stack Engineering, Artificial Intelligence, Large Language Models, Retrieval-Augmented Generation, Python
Hybrid
$96k–$178k/yr
Overview Are you insatiably curious, deeply passionate about the realm of databases and analytics, and ready to tackle complex challenges in a dynamic environment in the era of AI? If so, we invite you to join our team a…
Skills: Cloud Computing, Database Management, Data Analytics, Solution Architecture, Technical Pre-sales
Uxbridge, Ontario, Canada · Hybrid
$96k–$178k/yr
Overview Are you insatiably curious, deeply passionate about the realm of databases and analytics, and ready to tackle complex challenges in a dynamic environment in the era of AI? If so, we invite you to join our team a…
Skills: Cloud Computing, Database Management, Data Analytics, Microsoft Azure, Solution Architecture
Redmond, Washington, United States · Hybrid
$143k–$304k/yr
Overview Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? Join Engineering Operations (EngOps) – the organization driving operational excellence across the Mi…
Skills: Program Management, Cloud Computing, Artificial Intelligence, Operational Excellence, Customer Experience
Redmond, Washington, United States · Hybrid
$166k–$331k/yr
Overview Interested in being part of a team that powers a multi-billion-dollar business and helps shape the future of online advertising? Excited about solving complex engineering challenges at scale, influencing technic…
Skills: Software architecture, Frontend development, React, TypeScript, JavaScript
Washington, District of Columbia, United States · Hybrid
$132k–$249k/yr
Overview Microsoft’s Corporate, External, and Legal Affairs (CELA) Global Trade Legal team advances Microsoft’s mission through international trade policies, strategies, and solutions that foster a culture of compliance,…
Skills: Export Controls, Economic Sanctions, Legal Compliance, Regulatory Affairs, Risk Management
Mountain View, California, United States · Hybrid
$106k–$223k/yr
Overview The Microsoft Global Industry Marketing team brings Microsoft’s agentic platform and our Intelligence + Trust value differentiation to life in the context of each industry vertical. Our mission is to help custom…
Skills: Product Marketing, Technical Go-To-Market, AI Platforms, Cloud Computing, Reference Architectures
Washington, District of Columbia, United States · Hybrid
$132k–$249k/yr
Overview Microsoft’s Corporate, External, and Legal Affairs (CELA) Global Trade Legal team advances Microsoft’s mission through international trade policies, strategies, and solutions that foster a culture of compliance,…
Skills: Export control, Sanctions compliance, International trade law, Regulatory compliance, Legal advisory
Mountain View, California, United States · Remote OK
$102k–$261k/yr
Overview The AI Frameworks team at Microsoft develops the AI software used to train and deploy the world’s most advanced AI models. We build state-of-the-art AI compilers and design new AI programming abstractions for Mi…
Skills: Compiler Engineering, C++, Python, LLVM, MLIR
Fort Lee, New Jersey, United States · Hybrid
$133k–$240k/yr
Overview Every few decades a technology comes along that rewrites the rules of business — and AI is that technology. You'll be in the room where the world's largest enterprises decide how to harness it, earning a seat al…
Skills: Strategic Account Management, Digital Transformation, AI, Copilot, Security
Redmond, Washington, United States · Hybrid
$117k–$223k/yr
Overview Microsoft's Windows Device Sales (WDS) organization partners with the world's largest device and technology companies to bring Microsoft software and services to market through compelling hardware solutions glob…
Skills: Program Management, Governance, Stakeholder Management, Business Operations, Strategic Planning
Mountain View, California, United States · Hybrid
$120k–$261k/yr
Overview The Microsoft Advertising Mediation Service (MMS) is the real-time auction and mediation platform that sits at the heart of Microsoft's advertising stack. Built on Go and derived from Prebid Server, MMS processe…
Skills: Go, Azure, Kubernetes, OpenRTB, Distributed Systems
United Kingdom · Remote OK
$75k–$162k/yr
Overview In the Microsoft Frontier Company Engineering team, you won’t just build software; you’ll deliver real outcomes for some of the world’s most complex organizations. We are a global team of world-class engineers w…
Skills: Technical Program Management, Forward Deployed Engineering, AI, Cloud Architecture, Data Engineering
Redmond, Washington, United States · Hybrid
$143k–$304k/yr
Overview Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for …
Skills: Software Engineering, Distributed Systems, Identity And Access Management, Cloud Computing, C
Redmond, Washington, United States · Hybrid
$117k–$223k/yr
Overview Microsoft's Windows Device Sales (WDS) organization partners with the world's largest device and technology companies to bring Microsoft software and services to market through compelling hardware solutions glob…
Skills: Program Management, Compliance Governance, Risk Management, Stakeholder Management, Process Improvement
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Define and drive the agentic AI roadmap for Azure Supportability to improve customer experience and operational efficiency. Partner with engineering and business teams to align goals, milestones, and actionable insights derived from data.
Requires a Bachelor's degree in a technical or business field and at least 6 to 12 years of relevant experience in program management or product development. Candidates must possess experience in developing AI or ML solutions and demonstrate strong technical leadership capabilities.
Required qualifications
Other Requirements:
Customer Experience Program Mgmt IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
Offices: 1 Microsoft Way, Redmond, Washington 98052, US · 1 Denison Street, North Sydney, NSW 2060, AU · 1950 Meadowvale Blvd, Mississauga, Ontario L5N 8L9, CA · 39, Quai du Président Roosevelt, Issy-les-Moulineaux, Île-de-France 92130, FR · Walter-Gropius-Straße 5, München, 80807, DE
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
Offices: 1 Microsoft Way, Redmond, Washington 98052, US · 1 Denison Street, North Sydney, NSW 2060, AU · 1950 Meadowvale Blvd, Mississauga, Ontario L5N 8L9, CA · 39, Quai du Président Roosevelt, Issy-les-Moulineaux, Île-de-France 92130, FR · Walter-Gropius-Straße 5, München, 80807, DE
