Makati, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: Customer Service, Oral Communication, Written Communication, Microsoft Word, Microsoft Excel
Makati, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: Customer Service, Oral Communication, Written Communication, Microsoft Word, Microsoft Excel
Makati, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded i…
Skills: Cash Handling, Customer Service, Signature Verification, Fund Transfers, Remittances
Pasay, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: Quality Assurance, Collections, Internal Audit, Call Monitoring, Complaint Handling
Pasay, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: Collections Strategy, Business Performance Management, Data Analysis, Stakeholder Management, User Acceptance Testing
Manila, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: Collections, Skip Tracing, Communication, MS Word, MS Excel
Taguig, National Capital District, Philippines · On-site
Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded i…
Skills: Learning Needs Analysis, ADDIE, Adult Learning Principles, Data Analytics, Insight Generation
Taguig, National Capital District, Philippines · On-site
This role is open for both iAspire candidates and external talents. We encourage you to refer candidates to this role. Position Title: Transformation Partner Job Summary: Leads and supports business transformation initia…
Skills: Business Transformation, Project Management, Business Analysis, Process Redesign, Stakeholder Management
Pasay, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: Cash Handling, Customer Service, Documentation, Reporting, Coordination
Taguig, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: Foreign Exchange Settlements, Derivatives Transactions, Structured Products, Fund Transfers, Nostro Account Management
Taguig, National Capital District, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: Check Clearing, Signature Verification, CICS Data Processing, Regulatory Compliance, Financial Reporting
Manila, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: Project Management, Scrum Master, Agile Methodologies, Waterfall Methodology, Stakeholder Management
Manila, Metro Manila, Philippines · On-site
Job Summary: The Delivery Manager is responsible for the technical delivery and dependency management through close collaboration with P11 stakeholders (i.e. Product Owner, Service Designer, Production Engineering, Share…
Skills: Project management, Scrum master, Agile methodologies, Waterfall methodology, Dependency management
Taguig, National Capital District, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: Onboarding, HR Administration, Stakeholder Management, Microsoft Excel, Employee Records Management
Dumaguete, Negros Oriental, Philippines · On-site
Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded i…
Skills: Cash Handling, Signature Verification, Fund Transfers, Remittances, Outward Clearing
Taguig, National Capital District, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: Onboarding, HR Administration, Stakeholder Management, Microsoft Excel, Employee Records Management
Manila, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded i…
Skills: Account Management, Business Development, Marketing, Sales, Client Engagement
Makati, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: Market Research, Customer Insights, Data Analysis, CSAT, NPS
Taguig, National Capital District, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: Quantitative Modeling, Risk Assessment, Data Analytics, Model Risk Governance, Regulatory Compliance
Taguig, National Capital District, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: Account Management, Business Development, Credit Evaluation, Financial Statement Analysis, Deal Structuring
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Provide quality service to credit card holders by resolving inquiries, requests, and complaints via call and email. Maintain performance metrics and coordinate with business units to ensure timely processing of cardholder requests.
Requires a bachelor's degree and proficiency in Microsoft Office applications. While one year of customer service experience is an advantage, fresh graduates are welcome to apply.
Be #InGoodHands with Metrobank!
Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!
Position Title: Customer Service Representative
Job Summary:
Duties & Responsibilities
Qualifications:
Others:
Rank: Rank & File
Unit: Consumer Business Sector / CBS - Operations Group / Customer Service Department
Location: Makati / Ortigas
You're In Good Hands
Be part of a leading financial institution Metrobank is the country’s premiere universal bank with the largest consolidated network of over 870 branches and over 1,900 automated teller machines nationwide, and 33 foreign branches, subsidiaries and representative offices. A recognized leader in the country’s banking industry, Metrobank has become the trusted banking partner, staying true to its promise of keeping you in good hands. Experience a fruitful and rewarding career The driving force of Metrobank’s success is its people who are committed to product quality and service excellence; practice strong work ethics and good governance. We uphold a culture anchored on our core values of customer delight, teamwork, passion for results and integrity. In Metrobank, hardwork is well-rewarded with a long term career and a competitive rewards system. Learn from trusted professionals Metrobank is an excellent training ground for individuals who aim to learn and gain exposure to the different facets of banking and finance. The learning opportunities are immense as you work with top-notch experts of the banking industry - a driven team of individuals who put value on excellence and passion for service. Metrobank is regulated by the Bangko Sentral ng Pilipinas (https://www.bsp.gov.ph/)
Offices: Metrobank Plaza, Sen. Gil J. Puyat Avenue, Makati, Metro Manila 1200, PH
You're In Good Hands
Be part of a leading financial institution Metrobank is the country’s premiere universal bank with the largest consolidated network of over 870 branches and over 1,900 automated teller machines nationwide, and 33 foreign branches, subsidiaries and representative offices. A recognized leader in the country’s banking industry, Metrobank has become the trusted banking partner, staying true to its promise of keeping you in good hands. Experience a fruitful and rewarding career The driving force of Metrobank’s success is its people who are committed to product quality and service excellence; practice strong work ethics and good governance. We uphold a culture anchored on our core values of customer delight, teamwork, passion for results and integrity. In Metrobank, hardwork is well-rewarded with a long term career and a competitive rewards system. Learn from trusted professionals Metrobank is an excellent training ground for individuals who aim to learn and gain exposure to the different facets of banking and finance. The learning opportunities are immense as you work with top-notch experts of the banking industry - a driven team of individuals who put value on excellence and passion for service. Metrobank is regulated by the Bangko Sentral ng Pilipinas (https://www.bsp.gov.ph/)
Offices: Metrobank Plaza, Sen. Gil J. Puyat Avenue, Makati, Metro Manila 1200, PH
