Sacramento, California, United States · On-site
$100k–$110k/yr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Operations management, Leadership, Customer service, Budget management, Human resource management
Orlando, Florida, United States · On-site
Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first min…
Skills: Customer service, Communication, Physical stamina, Lifting, Attention to detail
New York, New York, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Customer service, Vehicle inspection, Safe driving, Communication, Problem solving
Fort Lauderdale, Florida, United States · On-site
Overview Metropolis is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You …
Skills: Team Leadership, Customer Experience, Budgeting, P&L Management, Problem Solving
New York, New York, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Vehicle Inspection, Customer Service, Safe Driving, Communication, Manual Transmission Operation
Los Angeles, California, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Customer service, Traffic control, Vehicle operation, Manual transmission operation, Communication
New Brunswick, New Jersey, United States · On-site
$24/hr–$25/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Customer service, Operations management, Facility maintenance, Communication, Problem solving
Houston, Texas, United States · On-site
$12/hr–$13/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Janitorial services, Facility maintenance, Customer service, Cleaning equipment operation, Trash removal
Orlando, Florida, United States · On-site
Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first min…
Skills: Customer service, Communication, Physical stamina, Safety compliance, Problem solving
Palm Beach County, Florida, United States · On-site
Overview Metropolis is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You …
Skills: Customer service, Communication, Vehicle operation, Manual transmission driving, Hospitality
Houston, Texas, United States · On-site
$9/hr–$12/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Valet driving, Customer service, Vehicle inspection, Traffic law compliance, Safe driving
Orlando, Florida, United States · On-site
Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first min…
Skills: Customer service, Communication, Physical stamina, Safety compliance, Attention to detail
Orlando, Florida, United States · On-site
Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first min…
Skills: Dispatching, Transportation coordination, Two-way radio operation, Telephone communication, Customer service
New York, New York, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Valet driving, Customer service, Vehicle inspection, Traffic law compliance, Manual transmission operation
Denver, Colorado, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Vehicle Inspection, Customer Service, Safe Driving, Manual Transmission Operation, Communication
Denver, Colorado, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Customer service, Vehicle inspection, Safe driving, Communication, Problem solving
Seattle, Washington, United States · Hybrid
$170k–$200k/yr
Who we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappea…
Skills: Java, Scala, AWS, gRPC, Protobuf
Los Angeles, California, United States · Hybrid
$170k–$200k/yr
Who we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappea…
Skills: Java, Scala, AWS, gRPC, Protobuf
Saint Petersburg, Florida, United States · On-site
$15/hr–$16/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Customer service, Traffic control, Parking management, Facility maintenance, Cash handling
Colorado Springs, Colorado, United States · On-site
$15/hr–$17/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Customer service, Safe driving, Vehicle inspection, Communication, Problem solving
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The Senior Operations Manager oversees daily facility operations, including staff management, budget administration, and revenue optimization. They are responsible for ensuring high standards of customer service, facility maintenance, and compliance with safety and security protocols.
Candidates should have prior experience in team management, budget oversight, and P&L review, with a preference for a bachelor's degree. Proficiency in Microsoft Office or Google Suite and a valid driver's license are required for this role.
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
The Senior Facility Manager manages the operation through effective leadership, developing client relationships and superior customer service, human resource management and budget management. Additionally, the Senior Facility Manager leads an effective operation by ensuring all employees perform their job functions to the SP+ standards of operational excellence. This includes:
If you’re someone who thrives in an environment where you will be challenged with a broad range of simultaneous duties, this might just be the right opportunity for you!
Salary Range: $100,000-$110,000 per year
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [email protected]. We are here to assist you.
Metropolis is building AI for the real world.
Metropolis is building AI for the real world. Our platform powers seamless entry, effortless payments, safer environments and personalized service across real estate, airports, mobility, retail and hospitality. For people, that means daily experiences feel faster, more personal and magical. For partners, it unlocks new revenue, sharper visibility and stronger loyalty.
Offices: Santa Monica, California, US · Nashville, Tennessee, US · New York, NY, US · Chicago, Illinois, US · Seattle, Washington, US
Metropolis is building AI for the real world.
Metropolis is building AI for the real world. Our platform powers seamless entry, effortless payments, safer environments and personalized service across real estate, airports, mobility, retail and hospitality. For people, that means daily experiences feel faster, more personal and magical. For partners, it unlocks new revenue, sharper visibility and stronger loyalty.
Offices: Santa Monica, California, US · Nashville, Tennessee, US · New York, NY, US · Chicago, Illinois, US · Seattle, Washington, US
