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Full-time
Posted 40d ago
~40 hrs/week
Responsibilities
Lead end-to-end sourcing strategies for global outsourced services, including BPO and managed services, to deliver competitive commercial outcomes. Manage complex multi-year contracts and strategic supplier relationships while aligning sourcing goals with cross-functional organizational priorities.
Requirements
Requires 8+ years of experience in strategic sourcing or procurement specifically focused on outsourced services. Candidates must demonstrate proficiency in financial modeling, contract execution, and the integration of AI tools to optimize procurement workflows.
Full job description
Meta is seeking a Strategic Sourcing Manager to lead outsourcing procurement initiatives that support the scale and complexity of Meta's global operations. In this role, you will drive end-to-end sourcing strategies for outsourced services — including business process outsourcing, managed services, and professional services — partnering with internal stakeholders across operations, finance, legal, and business units to deliver competitive commercial outcomes. You will be responsible for shaping supplier relationships, negotiating complex multi-year contracts, and building sourcing frameworks that balance cost efficiency, risk management, and operational performance at a global scale.
Responsibilities
Develop and execute category strategies for outsourced services including business process outsourcing, managed services, and professional services engagements
Lead competitive sourcing events such as RFPs, RFIs, and reverse auctions to identify and qualify suppliers capable of meeting Meta's operational and quality requirements
Negotiate complex, multi-year outsourcing contracts including master service agreements, statements of work, and service level agreements in partnership with legal and finance teams
Build and maintain strategic supplier relationships, conducting regular business reviews to assess performance against defined KPIs and contractual obligations
Partner with cross-functional stakeholders including operations, finance, legal, and business unit leaders to align sourcing strategies with organizational priorities
Conduct total cost of ownership analyses and financial modeling to support sourcing decisions and quantify savings and value delivery
Identify, assess, and mitigate supplier risk across the outsourcing portfolio, including financial, operational, geopolitical, and compliance-related risks
Develop and maintain sourcing playbooks, category benchmarks, and market intelligence to inform procurement decisions and improve team effectiveness
Drive continuous improvement initiatives across the outsourcing category by identifying opportunities to consolidate suppliers, optimize contract terms, and improve service delivery outcomes
Communicate sourcing strategies, recommendations, and outcomes to leadership through structured business cases and executive-level presentations
Minimum Qualifications
8+ years of experience in strategic sourcing, category management, or procurement with a focus on outsourced services, managed services, or business process outsourcing
Experience applying AI tools or emerging technologies to improve sourcing workflows, supplier evaluation, or procurement decision-making
Experience leading end-to-end sourcing processes including RFP development, supplier evaluation, commercial negotiation, and contract execution for complex outsourcing engagements
Experience developing and applying total cost of ownership models, financial analyses, and business cases to support sourcing decisions
Experience managing supplier performance through defined KPIs, service level agreements, and structured governance frameworks
Experience collaborating with legal, finance, and business stakeholders to align procurement strategies with organizational objectives and risk tolerance
Preferred Qualifications
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Familiarity with outsourcing contract structures including gain-share models, outcome-based pricing, and tiered service level frameworks
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Experience sourcing outsourced services at a large-scale technology company or global enterprise with a complex, multi-geography supplier base
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Experience using procurement platforms and spend analytics tools to manage sourcing pipelines, supplier data, and category performance reporting
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Demonstrated ability to influence sourcing decisions and build alignment across cross-functional teams through structured written proposals and stakeholder engagement
Related keywords
Strategic SourcingBPOManaged ServicesProfessional ServicesRFPRFIReverse AuctionsMaster Service AgreementsStatements of WorkService Level AgreementsKPIsTotal Cost of OwnershipSupplier Risk ManagementAI ToolsPrompt EngineeringAgent Orchestration
Meta's mission is to build the future of human connection and the technology that makes it possible.
Our technologies help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.
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Offices: 1 Hacker Way, Menlo Park, CA 94025, US · 661 University Ave, Toronto, ON M5G 1M1, CA · 300 W 6th St, Austin, TX 78701, US · 77 King St, Sydney, NSW 2000, AU · 1101 Dexter Ave N, Seattle, WA 98109, US
Meta's mission is to build the future of human connection and the technology that makes it possible.
Our technologies help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.
To help create a safe and respectful online space, we encourage constructive conversations on this page. Please note the following:
• Start with an open mind. Whether you agree or disagree, engage with empathy.
• Comments violating our Community Standards will be removed or hidden. Please treat everybody with respect.
• Keep it constructive. Use your interactions here to learn about and grow your understanding of others.
• Our moderators are here to uphold these guidelines for the benefit of everyone, every day.
• If you are seeking support for issues related to your Facebook account, please reference our Help Center (https://www.facebook.com/help) or Help Community (https://www.facebook.com/help/community).
For a full listing of our jobs, visit https://www.metacareers.com
Offices: 1 Hacker Way, Menlo Park, CA 94025, US · 661 University Ave, Toronto, ON M5G 1M1, CA · 300 W 6th St, Austin, TX 78701, US · 77 King St, Sydney, NSW 2000, AU · 1101 Dexter Ave N, Seattle, WA 98109, US