San Mateo, California, United States · On-site
$25/hr–$35/hr
About Mendaera, Inc. Mendaera is developing technology that will enable all healthcare providers to do more for their patients. Our platform combines real-time imaging, robotics, and artificial intelligence to make preci…
Skills: Technical Support, Windows OS, MacOS, Linux, Hardware Troubleshooting
San Mateo, California, United States · On-site
$190k–$219k/yr
About Mendaera, Inc. Mendaera is developing technology that will enable all healthcare providers to do more for their patients. Our platform combines real-time imaging, robotics, and artificial intelligence to make preci…
Skills: Commercial Marketing, Market Development, KOL Engagement, Clinical Evidence Programs, Value Proposition Development
San Mateo, California, United States · On-site
About Mendaera, Inc. Mendaera is developing technology that will enable all healthcare providers to do more for their patients. Our platform combines real-time imaging, robotics, and artificial intelligence to make preci…
Skills: Ultrasound Imaging, Clinical Education, Image Acquisition, Curriculum Development, Competency Assessment
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Provide technical support to employees by resolving hardware and software issues and managing service requests. Maintain IT documentation, support AV technology, and assist with basic networking and facilities tasks.
Experience with Windows and MacOS administration is helpful, and familiarity with Linux is a plus. Candidates must possess strong problem-solving skills and the physical ability to lift equipment up to 50 lbs.
Mendaera is developing technology that will enable all healthcare providers to do more for their patients. Our platform combines real-time imaging, robotics, and artificial intelligence to make precise and consistent intervention more accessible. Our aim is to eliminate barriers in the patient journey, accelerate recovery, delight customers, and reduce cost of care.
The IT Support Generalist position provides a critical role by ensuring smooth operations for all the Company. This includes, but is not limited to, providing local Technical Support Services to end users. The position will manage service requests and incident processing for end-user issues. This is an on-site position, working in our office in San Mateo.
The hourly salary range for this position is $25 - $35 per hour for 20-25 hours a week
Responsibilities And Duties
• Provide timely and effective technical support to employees, resolving hardware and software issues, and ensuring minimal disruption to their work.
• Create and maintain detailed documentation of processes, procedures, and IT assets.
• Support AV and conference room technology setup and troubleshooting.
• Help keep users and company resources in line with company policies and industry best practices
• Support AV and conference room technology setup and troubleshooting.
• Install, modify, and repair computer hardware and software
• Assist with basic networking tasks such as port patching and troubleshooting network connectivity.
• Order and install computer peripherals for users
• Schedule upgrades and maintenance as needed.
• Transport IT/Facilities equipment between buildings.
• Assist with facilities tasks as needed
Requirements
Location: San Mateo, CA
Compensation: The hourly salary range for this position is $25 - $35 per hour for 20-25 hours a week
Pioneering handheld robotics to deliver precision for ultrasound-guided needle procedures.
Each year, clinicians perform millions of needle-based procedures that shape patient care—but they’re hard to learn, inconsistently executed, and reliant on a few experts. Mendaera is transforming how these essential procedures are performed. With the Focalist™ System, combining handheld robotics, real-time imaging, and intelligent guidance software, we enable clinicians to place needles with confidence and precision that feels like magic.
Offices: San Mateo, California 94402, US
Pioneering handheld robotics to deliver precision for ultrasound-guided needle procedures.
Each year, clinicians perform millions of needle-based procedures that shape patient care—but they’re hard to learn, inconsistently executed, and reliant on a few experts. Mendaera is transforming how these essential procedures are performed. With the Focalist™ System, combining handheld robotics, real-time imaging, and intelligent guidance software, we enable clinicians to place needles with confidence and precision that feels like magic.
Offices: San Mateo, California 94402, US
