Tianjin, Tianjin, China · Hybrid
Company:Marsh Description: We are seeking a talented individual to join our Operations team. This role will be based in Tianjin. We will count on you to: Provide operation support to business teams in the area of Placeme…
Skills: Operations support, Data entry, Policy servicing, Fiduciary, Billing
Riyadh, Riyadh Region, Saudi Arabia · Hybrid
Company: Description: Mercer is looking for an exceptional candidate to join our HR Transformation practice in Riyadh or Dubai as: Principal – HR Transformation Why this role? This is a unique opportunity to join a high-…
Skills: HR Transformation, Business Development, Project Management, HR Strategy, Operating Model Design
Fukuoka, Fukuoka Prefecture, Japan · Hybrid
Company:Mercer Description: We are looking for a talented individual to join our Kyushu Value Center as Consulting Support Staff, Service Operations Planning & Delivery. This is a role that has hybrid working requirement…
Skills: Consulting support, Service operations, Process design, Project management, Microsoft Office
Singapore, Singapore · Hybrid
Company:Oliver Wyman Description: Who we are At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organization…
Skills: Finance, Risk management, Restructuring, Business transformation, Treasury
Sydney, New South Wales, Australia · Hybrid
Company:Mercer Description: We are seeking a talented individual to join our Product & Customer Engagement team at Mercer Super. This role will be based in Sydney or Melbourne. This is a hybrid role that has a requiremen…
Skills: Digital product management, Product strategy, Roadmap development, UX design, UI design
Urbandale, Iowa, United States · Hybrid
Company:Marsh Corporate Description: We are seeking a talented individual to join our Marsh McLennan Agency’s Retirement Practice at Marsh. This role will be based in Urbandale and offers a hybrid work arrangement, requi…
Skills: Accounting, US GAAP, Financial analysis, Month-end closing, Journal entries
City of Brisbane, Queensland, Australia · Hybrid
Company:Mercer Description: We are seeking a talented individual to join our Mercer Super team at Mercer. This role will be based in Brisbane. This is a hybrid role that has a requirement of working at least three days a…
Skills: Client relationship management, Account management, Superannuation, Financial services, Account planning
Singapore, Singapore · Hybrid
Company:Marsh Risk Description: We are seeking a talented individual to join our Singapore retail broking (non-specialty) team at Marsh Risk. This role will be based in Singapore. This is a hybrid role that has a require…
Skills: Account management, Retail broking, Property and casualty insurance, People management, Time management
Sydney, New South Wales, Australia · Hybrid
Company:Mercer Description: Senior Executive Support Specialist, Investments – 12 Month Fixed Term Contract We are seeking a talented individual to join our Investments team at Mercer. This role will be based in Sydney. …
Skills: Executive Support, Diary Management, Stakeholder Engagement, Team Coordination, Event Coordination
Sydney, New South Wales, Australia · Hybrid
Company:Mercer Description: We are seeking a talented individual to join our Product & Customer Engagement team at Mercer Super. This role will be based in Melbourne or Sydney. This is a hybrid role that has a requiremen…
Skills: Digital product management, Agile delivery, Product roadmap, Backlog management, User stories
Seoul, South Korea · Hybrid
Company:Guy Carpenter Description: We are seeking a talented individual to join our Treaty Broker (Senior Vice President and/or Vice President) at Guy Carpenter. This role will be based in the Seoul. About Guy Carpenter:…
Skills: Reinsurance, Insurance, Client relationship management, Negotiation, Analytical skills
Sydney, New South Wales, Australia · Hybrid
Company:Mercer Description: Mercer Consulting is seeking candidates for the following position based in the Sydney office: Actuarial Consulting Intern What can you expect? An actuarial consulting internship with Mercer C…
Skills: Actuarial science, Superannuation, Insurance, Analytical skills, Numerical skills
Melbourne, Victoria, Australia · Hybrid
Company:Mercer Description: Mercer Consulting is seeking candidates for the following position based in the Melbourne office: Actuarial Consulting Intern What can you expect? An actuarial consulting internship with Merce…
Skills: Actuarial science, Data analysis, Analytical skills, Numerical skills, Critical thinking
Sydney, New South Wales, Australia · Hybrid
Company:Mercer Description: We are seeking a talented individual to join Mercer’s Sales team. This role will be based in Melbourne or Sydney. This is a hybrid role that has a requirement of working at least three days a …
Skills: Pursuit management, Proposal development, Sales enablement, Investment strategy, Stakeholder management
Sydney, New South Wales, Australia · Hybrid
Company:Mercer Description: We are seeking a talented individual to join our Customer Engagement team at Mercer Super. This role will be based in Melbourne or Sydney. This is a hybrid role that has a requirement of worki…
Skills: Digital product management, Product roadmap development, Customer experience, User research, Usability testing
Sydney, New South Wales, Australia · Hybrid
Company:Mercer Description: We are seeking a talented individual to join our Product & Customer Engagement team at Mercer Super. This role will be based in Sydney or Melbourne. This is a hybrid role that has a requiremen…
Skills: Adobe Experience Manager, Digital production, Web content management, Technical coordination, Stakeholder engagement
Phoenix, Arizona, United States · Hybrid
$69k–$137k/yr
Company:Mercer Description: We are seeking a talented individual to join our Government Human Service Consultant (GHSC) - Informatics team at Mercer, a Marsh business. This role can be based in Phoenix, Minneapolis, Atla…
Skills: SAS, SQL, Healthcare claims data, Data analysis, Analytical skills
Chicago, Illinois, United States · Hybrid
$84k–$147k/yr
Company:Oliver Wyman Description: About Oliver Wyman At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help orga…
Skills: Full-cycle Recruiting, Technical Sourcing, Market Mapping, Talent Pipeline Building, Stakeholder Management
Singapore, Singapore · Hybrid
Company:Marsh Risk Description: We are seeking a talented individual to join our Asia Risk Consulting team at Marsh Risk. This role will be based in Singapore. This is a hybrid role that has a requirement of working at l…
Skills: Python, Solution Architecture, AI/ML Engineering, Generative AI, Retrieval-Augmented Generation
Chicago, Illinois, United States · Hybrid
$84k–$147k/yr
Company:Oliver Wyman Description: About Oliver Wyman At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help orga…
Skills: Full-cycle Recruiting, Technical Sourcing, Market Mapping, Offer Negotiation, Stakeholder Management
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The Operations Specialist provides operational support for placement, policy servicing, and fiduciary tasks while ensuring compliance with SOPs and SLAs. They also handle ad hoc duties such as system testing, report generation, data analysis, and staff coaching.
Candidates must hold a bachelor's degree and possess strong data analysis skills using Excel. Previous experience in insurance operations and a CET 6 English certificate are highly preferred.
We are seeking a talented individual to join our Operations team. This role will be based in Tianjin.
Provide operation support to business teams in the area of Placement, Policy Servicing, and Fiduciary (Billing, Accrual, Reconciliation, Collection, and etc.).
Perform operation activities according to SOP (Standard Operation Procedure) and ensure SLA (Service Level Agreement) requirements are met.
Operation activities include checking supporting documents, entering data in systems, generating slips, reviewing policy documents, filing documents, communicating with brokers / insurance companies to collect and clarify information, and etc.
Adhere to compliance requirements and other company policies.
Complete ad hoc tasks assigned by supervisor such as system test, report generation, data analysis, operation document update, training support, staff coaching, project support and etc.
向业务团队提供涉及保险排分，保单服务，和营收记录与收款（营收开单记录、预提记录、对帐和收款等）相关的运营支持。
根据SOP（标准操作流程）进行运营操作并确保其符合SLA（服务水平协议）所规定的要求。
运营操作的内容包含检查支持文件，在系统中进行数据录入，生成单据，审阅保单文件，文件归档，与经纪人 / 保险公司沟通以收集或澄清信息等。
遵守合规要求与公司的各项政策制度。
完成主管分配的其它任务，如系统测试，报表制作，数据分析，运营文件更新，培训支持，员工带教，项目支持等。
Bachelor degree
English level: CET 6 certificate is preferred
Working experience in insurance industry in the area of servicing or operations is highly preferred
Working experience of operation management support - staff training and coaching, reporting, and data analysis - is preferred
Details focused, good at data analysis with excel
Good communicator, collaborator, and problem solver.
Team player, independent thinker
Able to work under pressure
大学本科
英语水平：具有CET 6证书者优先
高度重视拥有保险行业服务或运营领域的工作经验
优先考虑具有运营管理支持类工作经验（员工培训与支持，报告制作，与数据分析）的候选者
注重细节，擅长使用Excel进行数据分析
良好的沟通者、合作者和问题解决者
团队合作精神，独立思考能力
能够在压力下工作
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
This LinkedIn page is closed. Please follow us at Marsh on LinkedIn.
Offices: 1166 Avenue of the Americas, New York, NY 10036, US
This LinkedIn page is closed. Please follow us at Marsh on LinkedIn.
Offices: 1166 Avenue of the Americas, New York, NY 10036, US
