Halton Hills, Ontario, Canada · On-site
$17/hr–$18/hr
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Toronto Premium Outlet location in Halton Hills, Ontario. As a Sales Associate at Marc Jacobs, you w…
Skills: Clienteling, Sales Driving, Styling Expertise, Customer Service, Product Knowledge
King of Prussia, Pennsylvania, United States · On-site
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its King of Prussia Mall in King of Prussia, Pennsylvania. As a Sales Associate at Marc Jacobs, you will…
Skills: Clienteling, Sales, Customer Service, Styling Expertise, Product Knowledge
New York, New York, United States · On-site
$110k–$120k/yr
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Human Resources Business Partner/Manager (HRBP) to support our retail population across North America. Based in New York City, t…
Skills: Employee Relations, Performance Management, Talent Acquisition, Workforce Planning, Employment Law Compliance
Los Angeles, California, United States · On-site
$18/hr–$19/hr
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Century City team in Los Angeles, California. As a Sales Associate at Marc Jacobs, you will drive sa…
Skills: Clienteling, Sales, Customer Service, Styling Expertise, Product Knowledge
Grand Prairie, Texas, United States · On-site
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Store Manager to lead its Grand Prairie store in Grand Prairie. Texas. The Store Manager will oversee the daily operation of the…
Skills: Business Acumen, KPI Analysis, Clienteling, CRM Implementation, Visual Merchandising
Pottstown, Pennsylvania, United States · On-site
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Somertset in Pottstown, MA. As a Sales Associate at Marc Jacobs, you will drive sales & service by p…
Skills: Clienteling, Sales, Styling Expertise, Customer Service, Product Knowledge
New York, New York, United States · On-site
$200k–$250k/yr
OVERVIEW Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Global Controller to join our Finance team based in its New York City (SoHo) headquarters. Marc Jacobs International designs and …
Skills: Financial Reporting, Internal Controls, Tax Management, Risk Management, US GAAP
New York, New York, United States · On-site
$200k–$250k/yr
OVERVIEW Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Vice President, Finance to lead the Global Financial Planning & Analysis team based in its New York City (SoHo) headquarters. Mar…
Skills: Financial Planning & Analysis, Forecasting, Expense Controlling, P&L Analysis, Strategic Planning
Troy, Michigan, United States · On-site
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Somerset location in Troy, Michigan. As a Sales Associate at Marc Jacobs, you will drive sales & ser…
Skills: Clienteling, Sales Generation, Styling Expertise, Customer Service, Product Knowledge
Wrentham, Massachusetts, United States · On-site
$16/hr–$17/hr
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Wrentham Premium Outlet in Wrentham, Massachusetts. As a Sales Associate at Marc Jacobs, you will dr…
Skills: Customer Service, Clienteling, Sales Generation, Styling Expertise, Product Knowledge
Livermore, California, United States · On-site
$17/hr–$18/hr
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Livermore location in Livermore, California. As a Sales Associate at Marc Jacobs, you will drive sal…
Skills: Clienteling, Sales, Customer Service, Styling Expertise, Product Knowledge
Livermore, California, United States · On-site
$19/hr–$21/hr
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Livermore Outlet in Livermore, California. The Sales Supervisor will support Management with all as…
Skills: Retail Sales, Team Leadership, Customer Experience, KPI Management, Styling Expertise
New York, New York, United States · On-site
$17/hr–$18/hr
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Hudson Yards location in Manhattan, New York. As a Sales Associate at Marc Jacobs, you will drive sa…
Skills: Clienteling, Sales, Customer Service, Styling Expertise, Product Knowledge
Monroe, Ohio, United States · On-site
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Cincinnati Premium Outlet store in Monroe, Ohio. The Sales Supervisor will support Management with …
Skills: Sales Leadership, Customer Experience, KPI Management, Styling Expertise, Client Relationship Management
Jacksonville, Florida, United States · On-site
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its St. Johns Town Center in Jacksonville, Florida. The Sales Supervisor will support Management with a…
Skills: Sales Leadership, Customer Experience, KPI Management, Styling Expertise, Client Relationship Management
Burlington, Massachusetts, United States · On-site
$18/hr–$20/hr
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Burlington store in Burlington, Massachusetts. The Sales Supervisor will support Management with al…
Skills: Sales Leadership, Customer Experience, Team Coaching, KPI Management, Styling Expertise
Woodburn, Oregon, United States · On-site
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Woodburn Premium Outlet in Woodburn, Oregon. As a Sales Associate at Marc Jacobs, you will drive sal…
Skills: Clienteling, Sales, Customer Service, Styling Expertise, Product Knowledge
Orlando, Florida, United States · On-site
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Millenia Mall location in Orlando, Florida. As a Sales Associate at Marc Jacobs, you will drive sale…
Skills: Clienteling, Sales, Customer Service, Styling Expertise, Product Knowledge
Troy, Michigan, United States · On-site
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Somerset location in Troy Michigan. The Sales Supervisor will support Management with all aspects o…
Skills: Sales Leadership, Customer Experience, Team Coaching, KPI Management, Styling Expertise
Rosemont, Illinois, United States · On-site
$18/hr–$20/hr
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Rosemont store in Rosemont, IL. The Sales Supervisor will support Management with all aspects of th…
Skills: Sales Leadership, Customer Experience, Team Coaching, KPI Management, Styling Expertise
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Drive sales and service by providing an exceptional client experience and engaging in clienteling. Maintain store operations, including organizing the sales floor and stockroom while achieving commercial KPIs.
Requires at least one year of experience in retail or sales with a strong focus on customer service. Candidates must have flexibility to work a retail schedule including evenings, weekends, and holidays.
Overview:
Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Toronto Premium Outlet location in Halton Hills, Ontario. As a Sales Associate at Marc Jacobs, you will drive sales & service by providing an exceptional client experience, engaging in clienteling, and assisting with the operations of the store.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Consistently achieve or exceed individual & store sales and other commercial KPIs
Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves
Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge
Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business
Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars
Capture client data by cultivating new and existing client relationships
Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries
Foster a culture of collaboration and open communication with colleagues and management
Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management
Ensure both the sales floor and stockroom are well-organized
Adhere to all company policies and procedures
QUALIFICATIONS:
1+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service
Experience in generating sales, building, and developing client relations
Demonstrated verbal and written communication skills
Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations
Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs
Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas
Excellent organizational, follow-up, and time management skills
Passion for the Marc Jacobs brand and product offering
Computer skills including operating a POS and navigating Microsoft Office suite
Must have flexibility to work a retail schedule including evenings, weekends and holidays
SALARY & BENEFITS/WHAT WE OFFER:
The compensation for this position ranges from $17.60 - $18.00 CAD (hourly). The rate of pay offered will be dependent upon candidate’s relevant skills and experience. If applicable, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands.
ABOUT MARC
Marc Jacobs is a leading force in fashion, known for pioneering designs and an irreverent spirit that celebrates the everyday and the extraordinary. The brand continues to make its Marc, staying rebellious, unpredictable, and original. Our work is built upon core brand pillars: unexpected, utilitarian, urban, unisex, and unique. New York City in design and spirit, our teams thrive on relentless authenticity, a commitment to standing out, and inclusivity for all.
Founded on the vision of celebrating uniqueness and being Perfect as You Are, Marc Jacobs International is committed to building an equitable and inclusive culture. We value diversity of thought, background, and experience, recognizing these as essential to our spirit of innovation and creativity. We believe that the best candidate may come from a less traditional background or meet the qualifications in different ways.
ADDITIONAL INFORMATION
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
EEO STATEMENT
Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law
Marc Jacobs International, founded in 1984, is a driving force in fashion celebrating the everyday and extraordinary.
For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original. Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.
Offices: 72 Spring St, New York, New York City 10012, US
Marc Jacobs International, founded in 1984, is a driving force in fashion celebrating the everyday and extraordinary.
For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original. Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.
Offices: 72 Spring St, New York, New York City 10012, US
