Central Valley, New York, United States · On-site
$115k–$125k/yr
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Store Manager to lead its Woodbury location in Central Valley, New York. The Store Manager will oversee the daily operation of t…
Skills: Business Acumen, KPI Analysis, Clienteling, CRM Implementation, Visual Merchandising
Vancouver, British Columbia, Canada · On-site
$17/hr–$18/hr
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Keyholder to join its McArthurGlen Designer Outlet store in Richmond, Vancouver. The Keyholder is a responsible and trusted indi…
Skills: Retail operations, Leadership, Sales, Customer service, Cash handling
Santa Clara, California, United States · On-site
$19/hr–$20/hr
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Valley Fair location in Santa Clara, California. As a Sales Associate at Marc Jacobs, you will drive…
Skills: Sales, Customer service, Clienteling, Product knowledge, Styling expertise
New York, New York, United States · On-site
$73k–$80k/yr
OVERVIEW Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Demand Planner to join the Planning Team based in its New York City (SoHo) headquarters. Successful product launches and sustaine…
Skills: Demand Planning, Forecasting, Data Analysis, Microsoft Excel, Retail Math
Carlsbad, California, United States · On-site
$20/hr–$21/hr
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Carlsbad location in Carlsbad, California The Sales Supervisor will support Management with all asp…
Skills: Sales Leadership, Customer Experience, KPI Management, Styling Expertise, Client Relationship Management
Charlotte, North Carolina, United States · On-site
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Charlotte premium Outlet in Charlotte, North Carolina. The Sales Supervisor will support Management…
Skills: Sales Leadership, Customer Experience, KPI Management, Styling Expertise, Client Relationship Management
New York, New York, United States · On-site
$65k–$70k/yr
OVERVIEW: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks an Allocation Planner to join the Planning, Allocation, and Operations team based in its New York City (SoHo) headquarters. Within…
Skills: Inventory Allocation, Replenishment, Retail Math, Advanced Excel, Analytical Skills
Orlando, Florida, United States · On-site
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Millenia Mall location in Orlando, Florida. The Sales Supervisor will support Management with all a…
Skills: Sales Leadership, Customer Experience, KPI Management, Styling Expertise, Client Relationship Management
New York, New York, United States · On-site
$75k–$80k/yr
OVERVIEW: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Senior Allocation Planner to join the Planning, Allocation, and Operations team based in its New York City (SoHo) headquarters. …
Skills: Allocation planning, Replenishment, Inventory management, Retail math, Excel
Vacaville, California, United States · On-site
$17/hr–$19/hr
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a part-time Sales Supervisor to join its Vacaville Premium Outlets store in Vacaville, CA. The Sales Supervisor will support Manag…
Skills: Retail Sales, Team Leadership, Customer Experience, KPI Management, Styling Expertise
Houston, Texas, United States · On-site
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Houston Galleria location in Houston, Texas. As a Sales Associate at Marc Jacobs, you will drive sal…
Skills: Clienteling, Sales, Customer Service, Styling Expertise, Product Knowledge
Orlando, Florida, United States · On-site
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Millenia Mall location in Orlando, Florida. As a Sales Associate at Marc Jacobs, you will drive sale…
Skills: Clienteling, Sales, Customer Service, Styling Expertise, Product Knowledge
Charlotte, North Carolina, United States · On-site
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Charlotte Premium Outlet in Charlotte, North Carolina. As a Sales Associate at Marc Jacobs, you will…
Skills: Clienteling, Sales, Customer Service, Styling Expertise, Product Knowledge
New York, New York, United States · On-site
$115k–$130k/yr
OVERVIEW: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks an Accounting Manager – Inventory and Gross Margin to join the Accounting team based in its New York City (SoHo) headquarters. The…
Skills: Inventory Accounting, US GAAP, Gross Margin Analysis, Financial Reporting, Inventory Valuation
Tampa, Florida, United States · On-site
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Tampa Premium Outlet in Tampa, Florida. As a Sales Associate at Marc Jacobs, you will drive sales & …
Skills: Clienteling, Sales Driving, Styling Expertise, Customer Service, Relationship Management
Chesterfield, Missouri, United States · On-site
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its St. Louis Premium Outlets in Chesterfield, MO. The Sales Supervisor will support Management with al…
Skills: Retail Sales, Team Coaching, Customer Experience, KPI Management, Styling Expertise
Locust Grove, Georgia, United States · On-site
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Locust Grove Outlet location in Locust Grove, Georgia. Coming May 2025. The Sales Supervisor will s…
Skills: Sales Leadership, Customer Experience, KPI Management, Styling Expertise, Client Relationship Management
San Diego, California, United States · On-site
$17/hr–$19/hr
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Las Americas Premium Outlet in San Deigo California. As a Sales Associate at Marc Jacobs, you will d…
Skills: Clienteling, Sales Driving, Styling Expertise, Customer Service, Relationship Building
Indianapolis, Indiana, United States · On-site
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Keystone location in Indianapolis, Indiana. The Sales Supervisor will support Management with all a…
Skills: Sales Leadership, Customer Experience, KPI Management, Styling Expertise, Client Relationship Management
Deer Park, New York, United States · On-site
$18/hr–$19/hr
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Deer Park Tanger Outlet location in Deer Park, New York. The Sales Supervisor will support Manageme…
Skills: Sales Leadership, Customer Experience, Team Coaching, KPI Management, Styling Expertise
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Oversee daily store operations, including team management, merchandise control, and achieving sales targets. Lead visual merchandising standards and ensure a high-quality, inclusive client experience.
Requires at least 8 years of retail experience with 3+ years in a management role. Must possess strong analytical skills for KPI tracking and the flexibility to work a retail schedule.
Overview:
Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Store Manager to lead its Woodbury location in Central Valley, New York. The Store Manager will oversee the daily operation of the store including the overall management of the team, merchandise, and sales results. Reporting to the Regional Manager, this position is responsible for loss prevention compliance, human resources management, as well as visual merchandising presentation. The Store Manager will lead by example and deliver positive and inclusive client experiences which contribute to the overall commercial success.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Business Acumen:
Lead team to achieve individual and team sales targets
Implement a culture that leverages on all KPls
Analyze sales figures and KPls using available data/systems to better understand performance and sales opportunities
Customer Experience:
Deliver excellence; strive to exceed the expectations of clients
Drive the team to fully embrace a clienteling culture of building strong and long-term relationships with clients
Ensure the development, implementation, and execution of company CRM initiatives by providing action plans to the team
Promote brand awareness, establish market/store presence through community engagement and store events
Visual Merchandising:
In partnership with visual merchandising team, ensure store visual standards are met and maintained
Support the Visual Team in planning and performing any necessary changes in visual environment
Review sales frequently and take action on visual merchandising to improve sales
People Management:
Develop, train, and continuously motivate associates towards achieving and exceeding sales objectives
Lead the recruitment process; build a talent pipeline through networking and competitive shopping
Provide guidance to associates; deliver constructive feedback and learning opportunities through coaching conversations
Oversee performance process for all associates and assist in establishing goals/objectives
Build development plans for all employees; identify and create action plans
Ensure a consistent and seamless onboarding experience for all new hires
Schedule effectively to drive sales and manage the allocation of staff resources
Partner with Regional Manager and Human Resources for all employee relations issues to ensure effective course of action
Promote a culture of belonging; ensure that all individuals feel welcomed, valued and included
Operations:
Manage the day-to-day operations of the store to ensure the store meets key performance indicators and profit and loss expectations
Maintain inventory accuracy and shrink rates within company standards by regularly following up with operations and implementing initiatives as needed
Maintain store operating budget while aiming to reduce overall cost
Comply with all Loss Prevention audits, cycle counts, incident reporting and inventory reconciliations to ensure annual inventory shrinkage is below company target
Oversee the processing of incoming and outbound merchandise requests and shipments
Develop accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees
Uphold company and store standards, policies and procedures
QUALIFICATIONS:
8+ years’ retail experience
Minimum of 3+ years’ experience managing others within a customer service environment required
Proven record of motivating, developing, and coaching team members
Strong analytical skills - ability to analyze retail KPI’s and on-floor behaviors
Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business
Demonstrated verbal and written communication skills
Excellent organizational, follow-up, and time management skills
Passion for the Marc Jacobs brand and product offering
Passionate about the customer experience
Delivers Excellence - demonstrates passion and empathy, anticipates and exceeds client expectations
Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs
Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas
Ability to connect to the customer through excellent service, strong visual presentation and business acumen
Computer skills including operating a POS and navigating Microsoft Office suite
Must have flexibility to work a retail schedule including evenings, weekends and holidays
SALARY & BENEFITS/WHAT WE OFFER:
The compensation for this position ranges from $90-100k (annually) plus bonus. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands.
ABOUT MARC JACOBS
For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original.
Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.
EEO STATEMENT
Marc Jacobs International was founded on Marc’s vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience – all essential to our spirit of innovation and creativity. In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you don’t meet all of the listed qualifications.
Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.
Marc Jacobs International, founded in 1984, is a driving force in fashion celebrating the everyday and extraordinary.
For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original. Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.
Offices: 72 Spring St, New York, New York City 10012, US
Marc Jacobs International, founded in 1984, is a driving force in fashion celebrating the everyday and extraordinary.
For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original. Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.
Offices: 72 Spring St, New York, New York City 10012, US
