Shenzhen, Guangdong Province, China · On-site
At Maersk, we have big plans for logistics and services. Our ambition is nothing less than to become the global leader in integrated logistics, offering a truly end-to end service that makes trade simpler and easier than…
Skills: Freight Forwarding, Customs Clearance, Warehouse Management Systems, Business Communication, KPI Monitoring
Gothenburg, Västra Götaland County, Sweden · On-site
Think Global, Work Local with Maersk Customs Service! Are you ready to be part of an organization on an industry-defining transformation journey that will change the world? Maersk, a global leader in logistics, is on a j…
Skills: Customer Relations, KPI Monitoring, Process Improvement, Issue Resolution, Case Management Systems
São Gonçalo do Amarante, Ceará, Brazil · On-site
APM Terminals Construindo conexões. Criando possibilidades. Cada terminal movimenta cargas. Em Pecém, movimentamos oportunidades. Como um dos mais importantes gateways do Brasil para o comércio internacional e o crescime…
Skills: Preventive Maintenance, Corrective Maintenance, Mechanical Assembly, Lubrication, Air Conditioning Maintenance
Mobile, Alabama, United States · Remote OK
$110k–$130k/yr
Business Development Manager At Maersk, we believe in a world where trade builds bridges, accelerates development, and creates opportunity. Our mission is to simplify and connect global supply chains — not just through s…
Skills: New Business Acquisition, Consultative Selling, Supply Chain Management, B2B Sales, CRM Analytics
Lima, Lima, Peru · On-site
Customer Experience Consultant – SCM Lead LogisticsUbicación: Lima, Perú Modalidad: Presencial En Maersk buscamos un(a) Customer Experience Consultant para gestionar de forma end-to-end órdenes de compra (POs) y embarque…
Skills: Purchase Order Management, Shipment Tracking, Stakeholder Coordination, Risk Management, Operational Reporting
Burlington, New Jersey, United States · Hybrid
$110k–$118k/yr
#INDEED As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers com…
Skills: Quality Management System, ISO 9001 Compliance, CAPA Management, Internal Auditing, Process Standardization
Hayward, California, United States · On-site
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back…
Skills: Forklift Operation, Material Handling Equipment, Picking, Packing, Scanning
Memphis, Tennessee, United States · Hybrid
$90k–$100k/yr
Field Sales Executive- Memphis, TN Locations: Memphis, TN and surrounding area Why Join Maersk Ground Freight? Maersk Ground Freight operates one of the largest Specialized LTL networks in the U.S., with over 65+ station…
Skills: Sales, Ground Transportation Logistics, Freight Forwarding, Customer Focus, Salesforce
Waddell, Arizona, United States · On-site
$120k–$125k/yr
Job Description Summary As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps o…
Skills: Warehouse Management, Transportation Management, P&L Management, Lean Techniques, Continuous Improvement
Lake City, Georgia, United States · On-site
$120k–$140k/yr
About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers c…
Skills: Data Analysis, Warehouse Design, AutoCAD, Microsoft Excel, Microsoft PowerPoint
Savannah, Georgia, United States · On-site
Landside Operations Execution includes roles that manage and execute inventory, warehouse and fulfilment activities (planning and execution, distribution is covered by carrier management). Includes all kinds of warehouse…
Skills: Forklift Operation, Inventory Management, Warehouse Operations, Cargo Loading, Cargo Unloading
Rijeka, Croatia · On-site
The position is based in Slovenia, Koper OR Croatia, Rijeka Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining th…
Skills: English Fluency, Italian Fluency, Customer Service, Logistics Knowledge, Freight Forwarding
Hanover, Maryland, United States · On-site
Job Description The driver’s helper is responsible for assisting the driver in all day-to-day activities. this includes but is not limited to loading and unloading the truck, along with any other duties the driver may ne…
Skills: Forklift Operation, Map Reading, Geographic Knowledge, Heavy Lifting, Customer Service
Charlotte, North Carolina, United States · On-site
$100k–$120k/yr
About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers c…
Skills: Pricing Strategy, Financial Modeling, Data Analysis, ROI Calculation, NPV Analysis
Shenzhen, Guangdong Province, China · On-site
At Maersk, we have big plans for logistics and services. Our ambition is nothing less than to become the global leader in integrated logistics, offering a truly end-to end service that makes trade simpler and easier than…
Skills: Freight Process Management, Customs Clearance, WMS, Business Communication, SOP Development
Savannah, Georgia, United States · On-site
Landside Operations Execution includes roles that manage and execute inventory, warehouse and fulfilment activities (planning and execution, distribution is covered by carrier management). Includes all kinds of warehouse…
Skills: Forklift Operation, Inventory Management, Warehouse Operations, Cargo Loading, Cargo Unloading
Hanover, Maryland, United States · On-site
Job Description The driver’s helper is responsible for assisting the driver in all day-to-day activities. this includes but is not limited to loading and unloading the truck, along with any other duties the driver may ne…
Skills: Forklift Operation, Map Reading, Geographic Knowledge, Heavy Lifting, Customer Service
Savannah, Georgia, United States · On-site
$70k–$75k/yr
#INDEED About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our cus…
Skills: Customer Service, Financial Statement Analysis, Communication, Interpersonal Skills, Organizational Skills
Hayward, California, United States · On-site
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back…
Skills: Forklift Operation, Material Handling Equipment, Picking, Packing, Scanning
The Hague, South Holland, Netherlands · On-site
APM Terminals At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. What drives us forward is a mindset of always improving, observing how work happens, i…
Skills: Stakeholder Management, Geopolitical Analysis, Public Affairs, Project Management, Strategic Partnerships
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Manage end-to-end customer service operations including freight processes, customs clearance, and warehouse coordination. Responsible for monitoring KPIs, optimizing SOPs, and maintaining efficient communication between clients and internal departments.
Requires a Master's degree and fluency in spoken English, with prior experience or internships in import/export logistics. Candidates must be proficient in Microsoft Office tools, specifically advanced Excel and PowerPoint.
At Maersk, we have big plans for logistics and services. Our ambition is nothing less than to become the global leader in integrated logistics, offering a truly end-to end service that makes trade simpler and easier than ever.
We are entrepreneurs at heart, we embrace every change as an opportunity. The diverse perspectives and contributions of our people are a unique advantage as we cross each new frontier.
Every day we challenge ourselves to do better, and we encourage each other to do the same.
Are you ready? Let’s go. All the way, into the amazing.
客服青训：
专业知识：
-精通货运流程，熟悉报关流程，了解仓库运营知识和仓库系统WMS
-能够制定项目中级难度的解决方案
商务意识：
-能有效进行商务沟通，有一定的归纳、梳理、分析和总结能力，能判断出问题的关键点并及时跟进
-对项目收入和支出有清晰概念，有良好的成本意识，能***限度创造合理利润
沟通技能：
负责项目对内对外的沟通：
-对外沟通：
与客户、供应商、货代保持良好沟通，快速反馈，高效跟进
-对内沟通：
与客服内部、关务、运输、运营和其他辅助职能部门保持密切高效沟通，以保证日常业务的正常运行
-语言要求：
根据项目需求，需要对港澳或国外客户的岗位要求粤语或英语听说读写能力良好
流程管理：
-协助客服经理制订项目SOP，确保项目各环节按照SOP执行
-定期回顾和优化项目操作流程
KPI监控和报告发送：
-负责项目KPI的监控
-及时准确发送相关报告
异常处理：
-主动跟进和处理一般异常，并定期归纳总结CASE STUDY
-重大异常需向客服经理及时报备并寻求解决方案
团队管理：
-协助经理管理所属项目团队
-负责项目内人才培养，尤其是专业知识的培训
办公软件使用能力：
熟练使用OFFICE软件：
-EXCEL要会VLOOKUP和透视表
-PPT要能独立制作工作汇报和业务总结
-WORD要能独立制作SOP，会使用SOP流程序号自动排版技巧
-邮件沟通逻辑清晰，条理清楚，并充分注重商务礼仪
要求：
1. 硕士学历
2. 英语口语流利
3. 有物流进出口相关工作经验或实习经验
4. 沟通能力好，熟悉office软件使用
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive. The company employs roughly 110.000 employees across operations in 130 countries.
Offices: Esplanaden 50, Copenhagen, 1098, DK · Esplanaden 50, Kobenhavn K, Capital Region 1263, DK
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive. The company employs roughly 110.000 employees across operations in 130 countries.
Offices: Esplanaden 50, Copenhagen, 1098, DK · Esplanaden 50, Kobenhavn K, Capital Region 1263, DK
