Guildford, England, United Kingdom · On-site
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We bel…
Skills: Customer Service, Communication Skills, Upselling, Appointment Scheduling, Kerridge
Stourbridge, England, United Kingdom · On-site
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We bel…
Skills: Sales Negotiation, Customer Service, Communication Skills, Rapport Building, Attention To Detail
Preston, England, United Kingdom · On-site
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We bel…
Skills: Customer Service, Communication Skills, Negotiation, Sales, Rapport Building
Newcastle upon Tyne, England, United Kingdom · On-site
$38k–$55k/yr
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We bel…
Skills: Vehicle Servicing, Vehicle Repair, Diagnostics, HVE Qualification, Automotive Maintenance
Hamilton, Scotland, United Kingdom · On-site
$38k–$55k/yr
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We bel…
Skills: Vehicle Servicing, Vehicle Repair, Diagnostics, HVE Qualification, PDI
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Manage the booking of MOTs, services, and repairs while advising customers on warranty cover and additional accessories. Coordinate with the aftersales department to schedule appointments and maintain accurate customer records.
Requires previous experience in a similar automotive industry role with a passion for customer service. Proficiency in Kerridge/ADP systems is an advantage, along with the ability to explain technical information clearly.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Guildford Audi
Contract Type: Permanent Full Time
Hours: 42 Hours weekly (Monday to Friday 8am to 6pm, with one early finish per week and Saturdays 8am to 2pm on a rota basis)
Salary: OTE up to £38,000 (uncapped) with basic of £32,000 per annum
Guildford Audi is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team on site.
Joining our friendly aftersales team, you will be a team player with exceptional communication skills to build rapport with colleagues and customers. You will report to our aftersales manager who will help impact your knowledge and experience along with the team, allowing you to develop your skills and establish a strong career within the industry. This is an opportunity not to be missed!
As a Service Advisor, you will benefit from continuous training opportunities through our in-house brand development. This is a truly exciting opportunity with potential for progression opportunities!
Responsibilities
As a Service Advisor at our busy dealership you must have heaps of energy, a warm personality and a real passion for delivering a first class customer experience each and every time. You will have excellent communication skills and the ability to build rapport easily whilst being able to explain technical information in a way that is clear and concise. Previous experience using Kerridge / ADP would be an advantage, as well as having knowledge of other essential dealer systems.
You will be a great team player but be able to also work independently using your own initiative. We want to hear from you if you have worked in a similar role within the automotive industry and have a passion for customer service and cars!
If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch.
Core Benefits:
Health & Wellbeing:
Financial Wellbeing:
Leisure & Lifestyle:
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Together we will strive to be an outstanding company achieving customers for life.
The Lookers Group are proud to represent more than 30 leading car manufacturers in over 150 dealerships, employing 6500 people. We offer our customers a wide variety of new, nearly new, and used cars, vans, supplying over 200,000 vehicles annually throughout the UK and Ireland. We believe that by investing in and developing our people, they will be empowered to deliver the best possible experience to our customers, truly putting our customers at the heart of everything that we do. Find us on Facebook - www.facebook.com/lookersgroup Follow us on Twitter - www.twitter.com/lookersgroup
Offices: Altrincham, GB
Together we will strive to be an outstanding company achieving customers for life.
The Lookers Group are proud to represent more than 30 leading car manufacturers in over 150 dealerships, employing 6500 people. We offer our customers a wide variety of new, nearly new, and used cars, vans, supplying over 200,000 vehicles annually throughout the UK and Ireland. We believe that by investing in and developing our people, they will be empowered to deliver the best possible experience to our customers, truly putting our customers at the heart of everything that we do. Find us on Facebook - www.facebook.com/lookersgroup Follow us on Twitter - www.twitter.com/lookersgroup
Offices: Altrincham, GB
