Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patie…
Skills: Logistics, Supply Chain Management, Order Management, Customer Service, Tender Management
United States · Remote OK
$80k–$100k/yr
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patie…
Skills: Upstream marketing, Product management, Voice of customer, Market research, Quantitative research
São Paulo, São Paulo, Brazil · On-site
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patie…
Skills: Accounting, Taxation, US GAAP, Financial reporting, SAP S/4HANA
United States · On-site
$85k–$100k/yr
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patie…
Skills: Medical device sales, Consultative selling, Physician relationship management, Clinical support, Account management
United States · Remote OK
$85k–$100k/yr
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patie…
Skills: Medical device sales, Consultative selling, Account management, Physician targeting, Clinical education
Tokyo, Japan · On-site
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patie…
Skills: Marketing strategy, Product development, Product launch, KOL management, Business development
Munich, Bavaria, Germany · On-site
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patie…
Skills: Warehouse logistics, Production supply, Inventory management, Order picking, Material flow
Munich, Bavaria, Germany · On-site
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patie…
Skills: SAP, Microsoft Excel, Data Analysis, Order Processing, Supply Chain Management
Mirandola, Emilia-Romagna, Italy · Hybrid
$31k–$50k/yr
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patie…
Skills: Quality Assurance, Medical Device, Design Control, Product Development, ISO 13485
United States · Remote OK
$170k–$190k/yr
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patie…
Skills: Patient support programs, Strategic leadership, Team management, Healthcare operations, Compliance
Arvada, Colorado, United States · Hybrid
$110k–$145k/yr
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patie…
Skills: Marketing communications, Event management, Product marketing, Integrated marketing campaigns, Tradeshow planning
Munich, Bavaria, Germany · On-site
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patie…
Skills: Supply Chain Management, Logistics Automation, Process Analysis, Data Analysis, Microsoft Office
Houston, Texas, United States · Hybrid
$95k–$140k/yr
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patie…
Skills: Liquidity Management, Cash Forecasting, Financial Risk Management, AI/ML Applications, SAP S/4Hana
Arvada, Colorado, United States · On-site
$26/hr–$31/hr
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patie…
Skills: Device Evaluation, GLP Compliance, Blood Handling, Data Analysis, Technical Writing
Munich, Bavaria, Germany · On-site
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patie…
Skills: Strategic Sourcing, Category Management, Supplier Relationship Management, Contract Negotiation, Supply Chain Resilience
Melbourne, Victoria, Australia · On-site
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patie…
Skills: Component Validation, Verification Testing, Technical Writing, Root Cause Analysis, ISO 13485
Arvada, Colorado, United States · On-site
$95k–$125k/yr
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patie…
Skills: Training Strategy, Workforce Development, Skills Matrix Management, Instructional Design, Adult Learning Principles
Milan, Lombardy, Italy · Hybrid
$44k–$66k/yr
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patie…
Skills: Data Management, Data Governance, Business Analytics, Stakeholder Management, Data Quality
Melbourne, Victoria, Australia · On-site
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patie…
Skills: Medical Device Packaging, ISO 11607, ISO 13485, GMP, Packaging Validation
Munich, Bavaria, Germany · On-site
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patie…
Skills: Production Engineering, Equipment Qualification, Process Improvement, ERP Systems, SAP
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The Commercial Operations Specialist supports local commercial activities including demand, supply, order management, logistics, and tender management. They are responsible for maintaining effective customer relationships and ensuring timely sales and operations execution.
Candidates must have a Bachelor's degree in Logistics, Supply Chain Management, or Business Administration. A minimum of 3-8 years of relevant experience in logistics, order management, and customer service is required.
As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patients and strong legacy of innovation in healthcare are the foundation of our future. If you're looking for a new chance, a new beginning, a new trajectory, LivaNova is where your talent can truly thrive. Join our talented team members worldwide to become a pioneer of tomorrow—because at LivaNova, we don’t just treat conditions — we aspire to alter the course of lives.
The Commercial Operations Specialist is responsible for maintaining effective customer relationships, securing the long-term flow of work into the department. He/She will support the local commercial operations activities such as demand, supply, order management, logistics, tender management and customer service support.
1) Sales order management
a. PO processing, order status tracking, delivery status, invoice follow-ups and POD support
b. Coordinate with 3PL/4PL partner and Bumi agents
c. Supporting for consignment document
d. Credits notes to be completed in a timely manner
2) Tender support and Management
a. Internal documents coordination – LOA, LOU, MD MDR cert filing and etc.
b. Coordinate with Bumi agents
3) FOC 3rd Party vendor support sales
a. MDM registration, Purchase Requisition submission and follow through until complete approval
b. Issuance of PO
c. Payment request
d. Tax invoice follow-up, submission to the correct Account Payable and request of remittance slip
4) Complaint Reporting Management per SOP and arrange unit return.
1) Credit note tracking report
2) Write off record report
3) Send / receive document, manage filing, scan, courier
4) Office Management
5) Invoices tracking, filing and management
6) Stock take as required – cycle counts and consignment/boot stock
1) Invoice report
2) Cheque report/ Deposit with Bank
3) Customer PO filing
4) Update services maintenance
5) Follow up bank guarantee
6) Deposit cheque
7) PPM schedule update (Warranty and post warranty tracking)
1) Participate in demand planning process and activities
2) Quotation after confirmed item code and pricing by TM/Sales
3) DO (consigned items)
4) POD follow up
5) E-invoice Request
6) Maintain cleanliness of CAPEX equipments: CAPEX loaner agreement preparation, upload the signed agreement to Box/OneDrive (filing), work with Regional CS to transfer account (in system)
7) Marketing event support in documentation and logistics arrangements for customers.
8) Maintain traceability of RTV samples and demo
9) Create MDM and submit invoices to the correct Account Payable.
10) Assist in local government online filing requirement
11) Assist/provide necessary supporting documents as per request in annual statutory and tax audit.
Education
Bachelor's Degree in Logistics and Supply Chain Management, Business Administration or related field.
Languages
English: Fluent
Experience/Professional requirement
Changing the trajectory of lives for a new day.
LivaNova PLC is a global medical technology company built on 50+ years of experience and a Vision to change the trajectory of lives for a new day. Our Mission is to create ingenious medical solutions that ignite patient turnarounds. At LivaNova, we understand the importance of bringing both clinical and economic value to our customers. We are a strong, market-leading medical technology and services company, offering a diverse product portfolio and global reach. LivaNova is listed on the Nasdaq stock exchange under the ticker symbol “LIVN.” LivaNova has approximately 3,000 employees worldwide. Our registered office is in the United Kingdom and we maintain a presence in more than 100 countries. As a worldwide leader in cardiopulmonary and neuromodulation, we don’t just treat conditions—we aspire to alter the course of lives. So from patients seeking answers to impossible situations to clinicians striving to do their best work to employees finding a place where they can change the world— Welcome to LivaNova. Welcome to your new life.
Offices: First Floor West, 5220 Valiant Court, Gloucester Business Park, Gloucester , GL3 4FE, GB · Via Benigno Crespi, 17, Milan, Lombardy 20159, IT · Via Statale 12 Nord 86, Mirandola, Modena 41037, IT · 100 Cyberonics Blvd, Houston, Texas 77058, US · Via Crescentino, Saluggia, Piedmont 13040, IT
Changing the trajectory of lives for a new day.
LivaNova PLC is a global medical technology company built on 50+ years of experience and a Vision to change the trajectory of lives for a new day. Our Mission is to create ingenious medical solutions that ignite patient turnarounds. At LivaNova, we understand the importance of bringing both clinical and economic value to our customers. We are a strong, market-leading medical technology and services company, offering a diverse product portfolio and global reach. LivaNova is listed on the Nasdaq stock exchange under the ticker symbol “LIVN.” LivaNova has approximately 3,000 employees worldwide. Our registered office is in the United Kingdom and we maintain a presence in more than 100 countries. As a worldwide leader in cardiopulmonary and neuromodulation, we don’t just treat conditions—we aspire to alter the course of lives. So from patients seeking answers to impossible situations to clinicians striving to do their best work to employees finding a place where they can change the world— Welcome to LivaNova. Welcome to your new life.
Offices: First Floor West, 5220 Valiant Court, Gloucester Business Park, Gloucester , GL3 4FE, GB · Via Benigno Crespi, 17, Milan, Lombardy 20159, IT · Via Statale 12 Nord 86, Mirandola, Modena 41037, IT · 100 Cyberonics Blvd, Houston, Texas 77058, US · Via Crescentino, Saluggia, Piedmont 13040, IT
