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Skills: Medical Billing, Accounts Receivable, Payer Medical Policy, Claim Resolution, Microsoft Excel
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Clearwater, Florida, United States · Remote Solely
Entry level
The Customer Service Rep - CHRG assists with held revenue by collecting required documentation, communicating with customers, and applying payer medical policy knowledge in alignment with standard operating procedures. I…
Skills: Medical Billing, Accounts Receivable, Payer Medical Policy, Claim Resolution, Microsoft Excel
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This employee performs equipment setups in a timely and professional manner. Generally responsible for the setup of highly technical equipment such as ventilators, monitors, and CPAP units Also responsible for providing …
Clearwater, Florida, United States · Remote Solely
Entry level
The Customer Service Rep - CHRG assists with held revenue by collecting required documentation, communicating with customers, and applying payer medical policy knowledge in alignment with standard operating procedures. I…
Skills: Medical Billing, Accounts Receivable, Payer Medical Policy, Claim Resolution, Microsoft Excel
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Lincare is the nation's leading provider of oxygen, durable medical equipment, and clinical respiratory services. We are currently seeking a Delivery Driver to join our growing team, ensuring safe and timely delivery of …
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Full-time
high school
Posted 41d ago
~40 hrs/week
Remote in Florida, United States, Tennessee, United States
Responsibilities
The role focuses on resolving held revenue by collecting documentation and applying payer medical policy knowledge. It involves communicating with customers and payers to ensure accurate claim processing and operational efficiency.
Requirements
Requires a High School Diploma or GED and prefers at least one year of experience in healthcare reimbursement or medical billing. Candidates must possess specific home office hardware and high-speed internet connectivity to meet technical standards.
Full job description
The Customer Service Rep - CHRG assists with held revenue by collecting required documentation, communicating with customers, and applying payer medical policy knowledge in alignment with standard operating procedures.
Identifies opportunities that enhance operational efficiency and improve overall results
JOB FUNCTIONS
Assists with held revenue by obtaining, reviewing, and validating required documentation to support claim resolution
Communicates with customers, payers, and internal teams to gather information, clarify requirements, and resolve outstanding issues
Applies knowledge of payer medical policies, coverage criteria, and reimbursement guidelines to ensure accurate claim processing
Follows established standard operating procedures to maintain compliance, consistency, and quality in all workflows
Monitors accounts for delays, missing documentation, or policy-related barriers and takes proactive steps to resolve them
Identifies trends, gaps, or recurring issues that impact revenue flow and escalates or recommends solutions as appropriate
Collaborates with team members to streamline processes, enhances operational efficiency, and improve overall performance results
Maintains accurate records, notes, and documentation within company systems to support audit readiness and transparency
Meets productivity, quality, and turnaround time expectations as defined by departmental standards
Participates in training, policy updates, and continuous improvement initiatives to stay current with payer requirements and internal processes
Qualifications
Education
High School Diploma or General Education Degree (GED), Required
Work Experience
1 year or more in held revenue, accounts receivable, medical billing, or related healthcare reimbursement functions, preferred
healthcare industry, durable medical equipment (DME), or insurance verification is a plus
Knowledge, Skills, and Abilities
payer requirements, medical policies, and coverage guidelines, preferred
Proficiency with Microsoft Excel and Word, including data entry, documentation management, and basic reporting
Strong attention to detail to analyze account information and identify discrepancies
Effective written and verbal communication for interacting with customers, payers, and internal teams
manage multiple tasks, prioritize workload, and meet productivity and quality expectations
Comfortable working in a fast paced, process driven environment with evolving payer requirements
This position requires use of your own equipment
Internet Service Type: Cable or Broadband
Network Firewall on the Internet Connection
Connection Type: Wired to ISP Modem
Latency to Florida or Tennessee Data Centers / Ping: < 30ms
Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1987
Headquarters
Clearwater, Florida
LinkedIn followers
34,289
Lincare is a leading supplier of respiratory-therapy products and services for patients in the home. You can learn more about our extensive suite of products and services by visiting our website. Everywhere we operate, Lincare is working to be a partner in patient care by providing high-quality services and supplies, promoting patient education, and building strong relationships with patients, physicians, families and caregivers.
Services we offer include:
Oxygen Therapy
Nebulizer Therapy
Sleep Therapy
Ventilator Therapy
Enteral Therapy
Pediatric Services
Caring Responders
Long Term Care
Disease Management Programs
and More!
***This social media page and related posts, comments and other information is not intended to serve as a vehicle for providing medical advice or health care services. Rather this page is used only for social and informational purposes. Please consult your physician or call the local Lincare location regarding your specific diagnosis, treatment, and health questions. If you are experiencing an urgent medical condition, immediately call 9-1-1.
Offices: 19387 U.S. Highway 19 North, Clearwater, Florida 33764, US
Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1987
Headquarters
Clearwater, Florida
LinkedIn followers
34,289
Lincare is a leading supplier of respiratory-therapy products and services for patients in the home. You can learn more about our extensive suite of products and services by visiting our website. Everywhere we operate, Lincare is working to be a partner in patient care by providing high-quality services and supplies, promoting patient education, and building strong relationships with patients, physicians, families and caregivers.
Services we offer include:
Oxygen Therapy
Nebulizer Therapy
Sleep Therapy
Ventilator Therapy
Enteral Therapy
Pediatric Services
Caring Responders
Long Term Care
Disease Management Programs
and More!
***This social media page and related posts, comments and other information is not intended to serve as a vehicle for providing medical advice or health care services. Rather this page is used only for social and informational purposes. Please consult your physician or call the local Lincare location regarding your specific diagnosis, treatment, and health questions. If you are experiencing an urgent medical condition, immediately call 9-1-1.
Offices: 19387 U.S. Highway 19 North, Clearwater, Florida 33764, US