Mclean, Virginia, United States · On-site
$16/hr–$17/hr
OVERVIEW Guest Experience Associates are the life of Level99 and bring the fun! Associates are dedicated to showcasing the Level99 concept, delivering the ultimate in guest experience and developing relationships all whi…
Skills: Guest Experience, Customer Service, POS Functions, Cash Handling, Communication Skills
West Hartford, Connecticut, United States · On-site
WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is bu…
Skills: Electro-mechanical Troubleshooting, Carpentry, Electrical Wiring, Facility Maintenance, Painting and Refinishing
West Hartford, Connecticut, United States · On-site
WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is bu…
Skills: Operations Management, Staff Scheduling, Recruiting, Onboarding, Inventory Management
Lake Buena Vista, Florida, United States · On-site
WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is bu…
Skills: Operations Management, Staff Scheduling, Recruiting, Inventory Management, Food & Beverage Management
Natick, Massachusetts, United States · On-site
WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is bu…
Skills: Guest Experience, Customer Service, POS Functions, Cash Handling, Communication Skills
Natick, Massachusetts, United States · On-site
WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is bu…
Skills: Order Expediting, Quality Control, Communication, Time Management, Hospitality
Natick, Massachusetts, United States · On-site
WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is bu…
Skills: Mixology, Customer Service, POS Systems, Beverage Knowledge, Health and Sanitation
Providence, Rhode Island, United States · On-site
WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is bu…
Skills: Line Cooking, Prep Cooking, Food Safety, Event Execution, Expo Management
Boston, Massachusetts, United States · Remote OK
$130k–$160k/yr
WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is bu…
Skills: Brand Marketing, Field Marketing, Local Marketing, Brand Partnerships, Public Relations
Providence, Rhode Island, United States · On-site
WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is bu…
Skills: Guest Experience, Communication Skills, Public Speaking, Customer Service, Facility Maintenance
Mclean, Virginia, United States · On-site
OVERVIEW A Bartender at Level99 provides exceptional hospitality, creating a warm and inviting atmosphere for all restaurant guests and entertainment players with genuine enthusiasm. They anticipate guest needs, possess …
Skills: Mixology, Customer Service, POS Systems, Beverage Knowledge, Inventory Management
Boston, Massachusetts, United States · Hybrid
$25/hr–$35/hr
WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is bu…
Skills: Electro-mechanical Installation, Troubleshooting, Woodworking, Metalworking, Painting
Lake Buena Vista, Florida, United States · On-site
WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is bu…
Skills: Guest Experience, Customer Service, Communication Skills, POS Operations, Cash Handling
Boston, Massachusetts, United States · Hybrid
$110k–$140k/yr
WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is bu…
Skills: Networking, Security, Network Design, Linux, WiFi Administration
Mclean, Virginia, United States · On-site
$18/hr–$24/hr
Line Cooks support the Restaurant by preparing food, adhering to recipes, accommodating guest requests, and maintaining a clean, organized kitchen. Line Cooks will execute at high standards, keeping to proper ticket time…
Skills: Food Preparation, Recipe Adherence, Kitchen Sanitation, Time Management, Organization
Boston, Massachusetts, United States · Hybrid
$90k–$120k/yr
WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is bu…
Skills: Supervisory Experience, Themed Entertainment Installation, Trade Sequencing, Electro-mechanical Troubleshooting, Carpentry
Natick, Massachusetts, United States · On-site
$22/hr–$27/hr
WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is bu…
Skills: Electro-mechanical Troubleshooting, Carpentry, Metalworking, Painting and Refinishing, Electrical Wiring
Mclean, Virginia, United States · On-site
WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is bu…
Skills: Electro-mechanical Troubleshooting, Carpentry, Electrical Wiring, Facility Maintenance, Painting and Refinishing
Boston, Massachusetts, United States · Hybrid
$90k–$120k/yr
WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is bu…
Skills: Contract Management, Regulatory Compliance, Operations Management, Project Management, Cross-functional Collaboration
West Hartford, Connecticut, United States · Hybrid
WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is bu…
Skills: Event Sales, Lead Generation, Contract Negotiation, Client Relationship Management, Project Management
Mclean, Virginia, United States • On-site
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Guest Experience Associates are responsible for greeting guests, providing tours, and managing the check-in process to ensure a high-quality visitor experience. They also maintain venue cleanliness, handle POS transactions, and promote the Level99 brand through authentic interpersonal interactions.
Candidates must be at least 18 years old and capable of performing physical tasks, including standing for long periods and lifting up to 50 pounds. A positive attitude and flexible availability for nights, weekends, and holidays are required, while previous customer service or retail experience is preferred.
Guest Experience Associates are the life of Level99 and bring the fun! Associates are dedicated to showcasing the Level99 concept, delivering the ultimate in guest experience and developing relationships all while maintaining a fun, clean and safe environment. They are passionate about meeting guest needs before being asked, and are always promoting the Level99 brand. The Guest Experience Associates Team is made up of fun, funny, honest, and caring individuals who have a true sense of urgency when it comes to our players and fellow Team Members.
\nRESPONSIBILITIES
WHO WE ARE
Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard.
Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details.
While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new!
YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU…
Level99 is an E-Verify employer.
A World of Challenges
Level99 is a sprawling adult playground with 50+ life-sized mini games and challenges where you’ll dodge axes, crack puzzles, and outsmart obstacles. Our games are active, social, and endlessly replayable. Each challenge is designed to bring a group together in engaging activities that take 1 to 4 minutes to complete, sparking moments of laughter in epic fails and high-fives in triumphant wins. Level99 tracks each Player’s progress as they work their way up the coveted leaderboard or try to collect every “star” available in the venue, unlocking exclusive rewards as they play. To enhance the gaming experience, Level99 offers a full-service bar and restaurant in partnership with licensed local craft brewers. To date we have worked with Night Shift Brewing and Victory Brewing to feature our scratch-made cooking, legendary craft beers, hand-made creative cocktails, and a variety of dining and gathering spaces for events. Level99 opened its first location in 2021 in Natick, MA. Since then we have opened additional venues in Providence, RI and Tysons, VA, and have planned future openings in Orlando, FL, West Hartford, CT, King of Prussia, PA, and Paramus, NJ. We are backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects such as 5 Wits, Boda Borg, Blue Man Group, and Walt Disney Imagineering. Check out our website to learn more about Level99. Come #WorkWhereYouPlay! We are Certified™ by Great Place To Work®!
Offices: 1235 Worcester Street, Natick, MA 01760, US
A World of Challenges
Level99 is a sprawling adult playground with 50+ life-sized mini games and challenges where you’ll dodge axes, crack puzzles, and outsmart obstacles. Our games are active, social, and endlessly replayable. Each challenge is designed to bring a group together in engaging activities that take 1 to 4 minutes to complete, sparking moments of laughter in epic fails and high-fives in triumphant wins. Level99 tracks each Player’s progress as they work their way up the coveted leaderboard or try to collect every “star” available in the venue, unlocking exclusive rewards as they play. To enhance the gaming experience, Level99 offers a full-service bar and restaurant in partnership with licensed local craft brewers. To date we have worked with Night Shift Brewing and Victory Brewing to feature our scratch-made cooking, legendary craft beers, hand-made creative cocktails, and a variety of dining and gathering spaces for events. Level99 opened its first location in 2021 in Natick, MA. Since then we have opened additional venues in Providence, RI and Tysons, VA, and have planned future openings in Orlando, FL, West Hartford, CT, King of Prussia, PA, and Paramus, NJ. We are backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects such as 5 Wits, Boda Borg, Blue Man Group, and Walt Disney Imagineering. Check out our website to learn more about Level99. Come #WorkWhereYouPlay! We are Certified™ by Great Place To Work®!
Offices: 1235 Worcester Street, Natick, MA 01760, US
