Dublin, Leinster, Ireland · Hybrid
$44k–$66k/yr
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: Customer Onboarding, Project Management, Italian Fluency, English Fluency, Customer Success
Boston, Massachusetts, United States · On-site
$116k–$174k/yr
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: Python, React, Django, FastAPI, Typescript
Dublin, Leinster, Ireland · Hybrid
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: Full Sales Cycle Management, MarTech SaaS Sales, Pipeline Management, AI Fluency, French Fluency
Dublin, Leinster, Ireland · On-site
$144k–$216k/yr
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: Sales Leadership, People Management, Go-To-Market Strategy, Forecasting, Performance Analysis
Quinte West, Ontario, Canada · Hybrid
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: Consultative Selling, ROI Analysis, Pipeline Management, Multi-threading, Executive Engagement
Dublin, Leinster, Ireland · Hybrid
$112k–$168k/yr
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: Backend Engineering, Distributed Systems Design, Python, Go, AWS
Dublin, Leinster, Ireland · Hybrid
$92k–$138k/yr
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: System Architecture, Scalability, Python, Django, React
Dublin, Leinster, Ireland · Hybrid
$76k–$114k/yr
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: System Architecture, Scalability, Python, Django, React
Quinte West, Ontario, Canada · On-site
$88k–$132k/yr
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: Leave Management, ADA Compliance, FMLA Administration, Accommodation Requests, Workday
Boston, Massachusetts, United States · On-site
$88k–$132k/yr
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: Leave Management, ADA Compliance, FMLA Administration, Accommodation Management, Workday
Dublin, Leinster, Ireland · Hybrid
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: Sales Cycle Management, MarTech SaaS Sales, Outbounding, Pipeline Management, Relationship Building
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Guide new customers through their first 30-90 days to ensure successful platform implementation and fast time-to-value. Act as a trusted advisor by managing onboarding journeys, designing tailored plans, and partnering cross-functionally to drive product adoption.
Requires 2-3+ years of experience in Customer Success or Implementation and fluency in both Italian and English. Candidates should possess strong project management skills and a proactive mindset toward using AI tools to improve efficiency.
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
At Klaviyo, we believe businesses should own their growth. Our platform powers smarter digital relationships by combining marketing automation, analytics, and customer data into one place. We’re building a future where every customer interaction feels personal—and we’re just getting started.
Onboarding Specialists at Klaviyo play a critical role in setting our customers up for long-term success. As the first point of contact post-sale, you’ll guide new customers through their first 30–90 days, helping them successfully implement Klaviyo and achieve fast time-to-value.
You’ll act as a trusted advisor—combining project management, product expertise, and strategic thinking to drive product adoption, reduce friction, and build strong customer relationships from day one.
At Klaviyo, we’re investing heavily in AI to enhance both our product and how we work. We’re looking for candidates who are curious and proactive about using AI tools to improve efficiency, scale their impact, and deliver better customer outcomes.
#LI-Hybrid
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Klaviyo is the autonomous CRM for B2C brands, built to turn what you know about your customers into real growth.
Klaviyo (NYSE: KVYO) is the autonomous B2C CRM. Powered by its built-in data platform and AI, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 193,000 brands like Mattel, Glossier, Daily Harvest, and Liquid Death deliver 1:1 experiences at scale, improve efficiency, and drive revenue.
Offices: 125 Summer St, Floor 7, Boston, Massachusetts 02110, US · 106 Fenchurch Street, 5th Floor, London, England EC3M 5JF, GB · 420 George St, Floor 17, Sydney, NSW 2000, AU · 1615 Platte St, Denver, Colorado 80202, US · 181 Fremont St, Floor 21, San Francisco, California 94105, US
Klaviyo is the autonomous CRM for B2C brands, built to turn what you know about your customers into real growth.
Klaviyo (NYSE: KVYO) is the autonomous B2C CRM. Powered by its built-in data platform and AI, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 193,000 brands like Mattel, Glossier, Daily Harvest, and Liquid Death deliver 1:1 experiences at scale, improve efficiency, and drive revenue.
Offices: 125 Summer St, Floor 7, Boston, Massachusetts 02110, US · 106 Fenchurch Street, 5th Floor, London, England EC3M 5JF, GB · 420 George St, Floor 17, Sydney, NSW 2000, AU · 1615 Platte St, Denver, Colorado 80202, US · 181 Fremont St, Floor 21, San Francisco, California 94105, US
