At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: Python, Go, AWS, Kubernetes, Distributed Systems
Principal Commercial Sales Enablement Partner, EMEA
Dublin, Leinster, Ireland · On-site
$88k–$132k/yr
Senior$1.3B raised
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
San Francisco, California, United States · On-site
$164k–$246k/yr
Senior+$1.3B raised
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Customer Support Specialist, Bilingual English & Japanese
Sydney, New South Wales, Australia · Hybrid
$80k–$120k/yr
Mid level$1.3B raised
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: English Proficiency, Japanese Proficiency, Technical Support, AI Tool Implementation, Creative Problem Solving
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: SQL, Dbt, Python, Snowflake, Data Modeling
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: Account Management, Partnership Development, Sales, Business Development, Consultative Selling
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: Account Management, Partnership Development, Sales, Business Development, Consultative Selling
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: Account Management, Partnership Development, Sales, Business Development, Consultative Selling
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Partner Account Manager, Mid-Enterprise - Southern Europe
Paris, Ile-de-France, France · Hybrid
$95k–$129k/yr
Senior$1.3B raised
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Commercial Account Executive - Greater China Region
Singapore, Singapore · Hybrid
Mid level$1.3B raised
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: Cold Outreach, Strategic Prospecting, Lead Qualification, Pipeline Building, AI Fluency
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: Full-cycle Recruiting, Sourcing, Candidate Experience, Data Analytics, AI Tools
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: Enterprise Customer Management, People Leadership, Net Revenue Retention, Churn Mitigation, Strategic Account Planning
Act as a strategic HR partner for GTM leaders across the EMEA region, focusing on talent management, performance, and team culture. Provide expert guidance on complex employee relations and employment law compliance across multiple jurisdictions including the UK, Ireland, France, and Germany.
Requirements
Requires a bachelor's degree and over 7 years of HRBP experience with deep expertise in pan-EMEA employment law and GTM functions. Must be proficient in using people analytics to drive organizational strategy and comfortable working in a high-growth, remote-first environment.
Full job description
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
London, UK (Hybrid: 3 days p/ week in office) Full-time permanent contract
The Role:
Joining as our Sr HR Business Partner - EMEA, you’ll own and execute Klaviyo’s HRBP Playbook, partnering with leaders across the UK, Ireland, France, Germany, and the broader EMEA region, often supporting them from a different location to your own. You’ll act as a thought partner for leaders and a trusted confidant to employees, coaching them on aligning teams to business objectives and enhancing team culture through learning and development, talent management, and performance management.
A key focus of this role is supporting Go-To-Market (GTM) teams across EMEA Sales, Customer Success, Marketing, and Partnerships. You’ll bring strong employment law expertise across multiple EMEA jurisdictions and navigate complex employee relations situations with confidence. Experience working with works councils is advantageous and welcomed.
Your Impact:
Strategic HR Business Partnership
Provide strategic HR partnership and executive coaching to EMEA leaders and people managers across Sales, Customer Success, Marketing, and Partnerships (GTM functions), driving engagement, development, and retention.
Partner with the Director of HR International to ensure full leadership coverage across EMEA, managing a broad and diverse client group.
Build strong relationships with leaders across the UK, Ireland, France, Germany, and the wider EMEA region, adapting your approach to local context.
Employment Law & Employee Relations
Apply deep knowledge of employment law across multiple EMEA jurisdictions to give compliant, pragmatic guidance on complex employee relations issues.
Engage and collaborate with works councils and employee representative bodies where applicable (preferred, not required).
Diversity, Equity & Inclusion
Partner with the DEI team as an advocate, coach, and facilitator, helping leaders build diverse and inclusive teams.
People Analytics & Organisational Strategy
Use data to identify people trends and translate them into recommendations, programs, and projects.
Identify organisational gaps and deploy people strategies that help GTM and other teams scale effectively.
Talent Management & Programme Delivery
Partner with the Talent Management COE to launch and run initiatives including performance reviews, succession planning, and org design.
Collaborate with the wider HRBP team and People Ops functions (Talent Acquisition, Learning & Enablement, Compensation, DEI) to build and deploy programs across client groups.
What Success Looks Like:
EMEA leaders treat you as a trusted advisor, you’re sought out for your expertise and perspective.
You've built a strong, trusted presence across the UK, Ireland, France, Germany, and the wider EMEA region, despite operating across geographies.
Employment law situations are handled with confidence, pragmatism, and without surprises.
Your GTM clients report a measurably better partnership experience as Klaviyo scales across EMEA.
People and org decisions are grounded in data and reflect a clear point of view, not just process.
Please note that job responsibilities may change from time to time. Your team lead will be the most up-to-date source for job expectations.
Who You Are:
Education and Experience
BA/ BSc degree in Human Resources or related field.
7+ years of experience as an HRBP, with a significant proportion of that time supporting EMEA-based organisations.
EMEA Expertise & Employment Law
Deep pan-EMEA HR experience, with strong understanding of the cultural, legal, and organisational landscape across the region.
Strong, demonstrable employment law knowledge across multiple EMEA jurisdictions (UK, Ireland, France, and Germany required; additional markets a plus), with the ability to provide pragmatic, commercially sound guidance on complex employee relations matters.
Experience working with works councils or other employee representative bodies across EMEA markets.
Business Partnering Across Distance
Proven ability to build trust and deliver impact with leaders based outside your own location, managing relationships primarily through remote and cross-border ways of working.
Experience supporting GTM teams, including Sales, Customer Success, Marketing, and/or Partnerships, ideally in a fast-paced, high-growth environment.
Ability to coach leaders and managers at all levels on personal and team development.
Experience influencing and advising executives on talent and employment matters across multiple geographies.
Analytical & Change Capability
Ability to use people analytics to spot trends, build a case for investment, and measure whether people strategies are delivering results.
Strong ability to drive change management in a rapidly scaling environment, with high levels of autonomy.
Demonstrated ability to manage multiple, complex, competing priorities across a broad EMEA remit, with strong business acumen.
Systems & Travel:
HRIS experience, such as Workday, as well as proficiency Google Suite/ Microsoft.
Comfortable working in an environment where AI is changing how teams operate and how work gets done
Willing and able to travel depending on business needs (e.g. HQ Boston for Summits, EMEA office hubs).
#LI-Hybrid #LI-JW1
Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range in Local Currency:
£72,000—£108,000 GBP
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.You can find our Job Applicant Privacy Notice here and here (FR).
Klaviyo is the autonomous CRM for B2C brands, built to turn what you know about your customers into real growth.
Industry
Marketing Services
Company size
1,001-5,000 employees
Founded
2012
Headquarters
Boston, Massachusetts
LinkedIn followers
175,602
Total funding
$1.3B
Klaviyo (NYSE: KVYO) is the autonomous B2C CRM. Powered by its built-in data platform and AI, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 193,000 brands like Mattel, Glossier, Daily Harvest, and Liquid Death deliver 1:1 experiences at scale, improve efficiency, and drive revenue.
Offices: 125 Summer St, Floor 7, Boston, Massachusetts 02110, US · 106 Fenchurch Street, 5th Floor, London, England EC3M 5JF, GB · 420 George St, Floor 17, Sydney, NSW 2000, AU · 1615 Platte St, Denver, Colorado 80202, US · 181 Fremont St, Floor 21, San Francisco, California 94105, US
Klaviyo is the autonomous CRM for B2C brands, built to turn what you know about your customers into real growth.
Industry
Marketing Services
Company size
1,001-5,000 employees
Founded
2012
Headquarters
Boston, Massachusetts
LinkedIn followers
175,602
Total funding
$1.3B
Klaviyo (NYSE: KVYO) is the autonomous B2C CRM. Powered by its built-in data platform and AI, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 193,000 brands like Mattel, Glossier, Daily Harvest, and Liquid Death deliver 1:1 experiences at scale, improve efficiency, and drive revenue.
Offices: 125 Summer St, Floor 7, Boston, Massachusetts 02110, US · 106 Fenchurch Street, 5th Floor, London, England EC3M 5JF, GB · 420 George St, Floor 17, Sydney, NSW 2000, AU · 1615 Platte St, Denver, Colorado 80202, US · 181 Fremont St, Floor 21, San Francisco, California 94105, US