Canberra, Australia · Hybrid
About the role Kinetic IT is seeking an experienced ServiceNow Consultant to join our growing national ServiceNow practice. This is a client-facing consulting role supporting some of Australia's leading enterprise and Go…
Skills: ServiceNow, ITSM, ITOM, Asset Management, Enterprise Service Management
Melbourne, Victoria, Australia · Hybrid
About The Role: We’re looking for an experienced SIAM Process Manager– Problem Manager to join the team. In this role, you’ll be responsible for leading and managing the full Problem Management lifecycle to ensure the sm…
Skills: Problem management, SIAM, ITSM, ServiceNow, Power BI
Melbourne, Victoria, Australia · Hybrid
About The Role Kinetic IT is seeking a senior leader to scale a high impact Service Integration practice, driving growth across existing and new customers. This is a commercially focused role with accountability for expa…
Skills: Service integration, Professional services, Revenue growth, Strategic partnerships, ServiceNow
Canberra, Australia · On-site
About The Role One of our Government clients has an exciting opportunity for a Network Engineer to join the team. In this role, you'll focus on Cisco network infrastructure and contribute to ongoing initiatives that ensu…
Skills: Cisco Network Infrastructure, Palo Alto Firewalls, Microsoft Azure, BGP, EIGRP
Canberra, Australia · On-site
Kinetic IT is looking for a Senior Cloud Engineer to play a key technical role with a national delivery team, based 100% onsite with our customer in Canberra. You’ll use your Azure cloud expertise across automation, DevO…
Skills: Azure, DevOps, Automation, Microsoft 365, Identity and Access Management
Canberra, Australia · Hybrid
About The Role We are currently recruiting a Process Manager to work in association with our Federal Government customer as we lead their enterprise Service Integration & Management (SIAM) framework. With a focus on Chan…
Skills: Change Management, Incident Management, Major Incident Management, ITSM, SIAM
Canberra, Australia · On-site
About The Role We are currently recruiting a Process Manager to work in association with our Federal Government customer as we lead their enterprise Service Integration & Management (SIAM) framework. With a focus on Chan…
Skills: Change management, Incident management, Major incident management, ITSM, SIAM
Melbourne, Victoria, Australia · Hybrid
About The Role Kinetic IT is seeking a senior leader to scale a high impact Cloud & Infrastructure practice, driving growth across existing and new customers. This is a commercially focused role with accountability for e…
Skills: Cloud infrastructure, Professional services, Revenue growth, Strategic partnerships, Team leadership
Sydney, New South Wales, Australia · Hybrid
About The Role An excellent opportunity exists to join Kinetic IT and play a key role in delivering services for one of our major customers. As Service Delivery Manager, you’ll be accountable for end-to-end service perfo…
Skills: Service delivery management, Account management, ITIL, Service desk management, SLA management
Perth, Western Australia, Australia · On-site
About The Role At Kinetic IT, we are focused on building genuine, long-term partnerships with our customers and delivering high impact, results focused services in complex enterprise environments. We are seeking an exper…
Skills: Account management, Strategic leadership, IT service delivery, Commercial acumen, Contract management
Perth, Western Australia, Australia · Hybrid
We are looking for an experienced Office Administrator to join our team in Perth CBD. As an Office Administrator you will play a key role in supporting the daily operations of the office, including facilities coordinatio…
Skills: Office Administration, Facilities Coordination, Travel Administration, Procurement Support, Stock Maintenance
Perth, Western Australia, Australia · On-site
About The Role We currently have an exciting Team Leader (Service Desk & Desktop) opportunity supporting on of our customer based in Perth CBD. In this role, you'll lead a close-knit team of around 13 people across two k…
Skills: Team Leadership, Service Desk Management, ITSM, SLA Management, Coaching and Mentoring
Perth, Western Australia, Australia · On-site
ABOUT THE ROLE Join a fast-paced Security Operations Centre (SOC) environment where you will support threat detection, security monitoring, and incident response activities. Working alongside experienced cyber security p…
Skills: SIEM, EDR, Incident Triage, Threat Detection, Security Monitoring
Canberra, Australia · Hybrid
We have four founding Forward Deployed Engineer roles open in Kinetic IT’s newly formed AI Engineering & Platforms division. These are the first AI Product Engineering roles in the team — you'd be building it from scratc…
Skills: Software Engineering, AI Engineering, TypeScript, React, Node.js
Sydney, New South Wales, Australia · Hybrid
We are seeking an Account Director to lead one of Kinetic IT’s flagship enterprise customer partnerships, based in Mascot, Sydney. This senior role carries executive visibility, strategic account ownership and the opport…
Skills: Strategic Account Management, Executive Presence, Commercial Acumen, P&L Ownership, People Leadership
Perth, Western Australia, Australia · Hybrid
About The Role Opportunity to join Kinetic IT as an Information Security Manager supporting a large customer environment. This is a strategic role where you'll act as a trusted advisor, consulting on cyber governance, ri…
Skills: Cyber Governance, Risk Management, Information Security Management System (ISMS), Compliance, Stakeholder Engagement
Perth, Western Australia, Australia · On-site
Play a key role across onsite and remote desktop support, field services, project initiatives, and a variety of broader End User activities. ABOUT THE ROLE As an End User Support Technician, you’ll be part of a dynamic g…
Skills: Desktop Support, Field Services, Level 2 Troubleshooting, Hardware Support, Software Support
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You will partner with customers to shape ServiceNow strategies, improve platform maturity, and deliver business outcomes across ITSM, ITOM, and Enterprise Service Management. Additionally, you will facilitate workshops, provide strategic advisory services, and mentor technical teams to ensure high-quality solution delivery.
The role requires extensive consulting experience in ServiceNow within large enterprise or government environments, along with deep knowledge of ITSM, ITOM, and governance frameworks. Candidates must possess strong stakeholder management skills and hold a current AGSVA Security Clearance.
Kinetic IT is seeking an experienced ServiceNow Consultant to join our growing national ServiceNow practice.
This is a client-facing consulting role supporting some of Australia's leading enterprise and Government organisations. Working closely with customer stakeholders, you will help shape ServiceNow strategies, improve platform maturity, establish governance frameworks, and deliver meaningful business outcomes across ITSM, ITOM, Asset Management and Enterprise Service Management initiatives.
As part of a high-performing consulting team, you will engage with senior business and technology leaders, facilitate workshops, provide trusted advice, and support the successful delivery of complex ServiceNow projects. With strong growth across our ServiceNow practice and increasing demand in the Federal Government sector, this is an exciting opportunity to play a key role in our continued expansion.
You are an experienced ServiceNow consultant who enjoys solving complex business challenges and building trusted relationships with customers. You combine strong consulting and stakeholder management skills with a deep understanding of the ServiceNow platform, particularly across ITSM, ITOM, Asset Management, and governance domains. Comfortable engaging with both technical teams and senior executives, you can translate complex concepts into clear recommendations, mentor developers and architects, and help organisations make confident decisions about platform strategy, operating models, and long-term ServiceNow maturity.
Kinetic IT is a leading Australian IT services provider specialising in Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure and IT Service Management. We are unlocking the potential of technology to enrich lives of Australian communities.
For more than 25 years, we’ve partnered with some of Australia’s most important organisations, helping them deliver essential services relied upon by our communities including government, critical infrastructure, education, law enforcement, defence, emergency services, utilities, and transport.
We value individuality and foster an inclusive culture where you’re safe to be your best, real self. We tackle challenges together, celebrate success together, and make sure everyone feels valued, supported, and proud of the work they do.
As an equal opportunity employer, we welcome people of all abilities, backgrounds, cultures, and genders. We’re proud to be an Indigenous and Veteran-friendly employer.
Work with us as we bring technology to life. Apply today or send your CV direct to [email protected] quoting reference number WWREQ0034885.
You can learn more about our culture and crew online at kineticit.com.au.
Enhancing the human experience through technology
Kinetic IT has come a long way since opening its doors in 1995, emerging as one of Australia’s leading ICT managed services providers. A proud Australian-owned company, Kinetic IT’s operations spread across the country with offices located in Western Australian, the Northern Territory, Victoria and New South Wales. Our team of more than 1200 experienced staff deliver quality services to large and complex IT environments across a range of industries, including government, corporate, resources and utilities sectors. We value our longstanding relationships with our customers, striving to provide tailored services aligned with each individual organisation’s vision. A key component of Kinetic IT’s success has been its dedication to proven processes and frameworks. As one of Australia’s first adopters of ITIL Service Management methodologies, we continue to deliver training programs to the rest of the ICT industry as an accredited training provider and examination centre. Kinetic IT’s people-focused culture ensures we maintain a vibrant and dynamic workplace that embraces both teamwork and individuality. We provide ample training opportunities and dedicated career paths for our staff, making us a recognised employer of choice.
Offices: 30 The Esplanade, Perth, Western Australia 6000, AU · Level 5, 24 Mitchell Street, Darwin, NT 0800, AU · Level 6, 550 Bourke Street, Melbourne, Melbourne, VIC 3000, AU · Level 1, 201 Elizabeth Street, Sydney, NSW 2000, AU · Level 1, 73 Northbourne Avenue, Canberra, ACT 2601, AU
Enhancing the human experience through technology
Kinetic IT has come a long way since opening its doors in 1995, emerging as one of Australia’s leading ICT managed services providers. A proud Australian-owned company, Kinetic IT’s operations spread across the country with offices located in Western Australian, the Northern Territory, Victoria and New South Wales. Our team of more than 1200 experienced staff deliver quality services to large and complex IT environments across a range of industries, including government, corporate, resources and utilities sectors. We value our longstanding relationships with our customers, striving to provide tailored services aligned with each individual organisation’s vision. A key component of Kinetic IT’s success has been its dedication to proven processes and frameworks. As one of Australia’s first adopters of ITIL Service Management methodologies, we continue to deliver training programs to the rest of the ICT industry as an accredited training provider and examination centre. Kinetic IT’s people-focused culture ensures we maintain a vibrant and dynamic workplace that embraces both teamwork and individuality. We provide ample training opportunities and dedicated career paths for our staff, making us a recognised employer of choice.
Offices: 30 The Esplanade, Perth, Western Australia 6000, AU · Level 5, 24 Mitchell Street, Darwin, NT 0800, AU · Level 6, 550 Bourke Street, Melbourne, Melbourne, VIC 3000, AU · Level 1, 201 Elizabeth Street, Sydney, NSW 2000, AU · Level 1, 73 Northbourne Avenue, Canberra, ACT 2601, AU
