eThekwini Metropolitan Municipality, KwaZulu-Natal, South Africa · On-site
Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. Our vision is to become the UK’s most trusted provider of ICT su…
Skills: Customer Service, Active Directory, TCP/IP, DNS, DHCP
City of London, England, United Kingdom · On-site
Job Purpose Information and Communication Technologies (ICT) is viewed as a “major tool for building knowledge societies” and, particularly, as a mechanism at the school education level that could provide a way to reth…
Skills: Network Management, Staff Leadership, Microsoft Server Technologies, Office 365, Active Directory
Guildford, England, United Kingdom · Remote OK
Job Purpose Information and Communication Technologies (ICT) is viewed as a “major tool for building knowledge societies” and, particularly, as a mechanism at the school education level that could provide a way to rethin…
Skills: Remote Support, Windows OS, Windows Server, Active Directory, VMware
Wokingham Without, England, United Kingdom · On-site
Job Purpose Information and Communication Technologies (ICT) is viewed as a “major tool for building knowledge societies” and, particularly, as a mechanism at the school education level that could provide a way to reth…
Skills: Network Management, Staff Leadership, Microsoft Server Technologies, Office 365, Active Directory
eThekwini Metropolitan Municipality, KwaZulu-Natal, South Africa • On-site
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Provide remote first-level technical support to educational customers and manage incident tracking through a ticketing system. Ensure high customer satisfaction by diagnosing problems, implementing solutions, and adhering to Service Level Agreements.
Requires experience in IT service desk environments and customer service, preferably within the education sector. Technical proficiency in Active Directory, networking protocols, and Windows Server is essential.
The Education ICT Service & Support Partner of Choice for Schools and Multi Academy Trusts
We are all about you and digital transformation. We are solely dedicated to serving the needs of schools, colleges and multi-academy trusts. We’re on a mission to empower education with digital transformation! Bett Awards 2023 - "The judges applauded the focus on change management and the support for schools to create a five year roadmap. Judges felt that Joskos demonstrated the power of scale and breadth of a large provider, while retaining the leadership focus and depth more common in smaller firms." BETT Award 2023 Winner | IT Support and Service Our focus on education has given us a unique understanding of the challenges that schools and colleges face when it comes to their ICT requirements. By concentrating solely on education, we have been able to develop strong partnerships with industry leaders and expand our team of dedicated experts who share our vision of becoming the top transformation partner for the education sector in the UK.
Offices: 11 Burford Road, Us&Co, London, UK E15 2ST, GB
The Education ICT Service & Support Partner of Choice for Schools and Multi Academy Trusts
We are all about you and digital transformation. We are solely dedicated to serving the needs of schools, colleges and multi-academy trusts. We’re on a mission to empower education with digital transformation! Bett Awards 2023 - "The judges applauded the focus on change management and the support for schools to create a five year roadmap. Judges felt that Joskos demonstrated the power of scale and breadth of a large provider, while retaining the leadership focus and depth more common in smaller firms." BETT Award 2023 Winner | IT Support and Service Our focus on education has given us a unique understanding of the challenges that schools and colleges face when it comes to their ICT requirements. By concentrating solely on education, we have been able to develop strong partnerships with industry leaders and expand our team of dedicated experts who share our vision of becoming the top transformation partner for the education sector in the UK.
Offices: 11 Burford Road, Us&Co, London, UK E15 2ST, GB
