Company Description At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and …
Skills: Customer service, Sales, Visual merchandising, Stock management, Order fulfillment
Company Description At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and …
Company Description At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people wit…
Skills: Case management, Customer service, Salesforce, Order fulfilment, Communication skills
Invercargill City, Southland, New Zealand · On-site
Entry level
Company Description At JB Hi-Fi, we’re more than just one of New Zealand’s most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better w…
Skills: Customer service, Sales, Merchandising, Stock management, Order fulfilment
Company Description At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people wit…
Company Description At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and …
Skills: Customer Service Management, Team Coaching, Staff Development, Conflict Resolution, Compliance Management
Tweed Heads South, New South Wales, Australia · On-site
Entry level
Company Description At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and …
Company Description At JB Hi-Fi, we’re more than just one of New Zealand’s most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better w…
Skills: Cash Counting, Bank Deposits, Payroll Processing, Employee Record Management, Expense Reconciliation
Company Description At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and …
Skills: Sales Leadership, Stakeholder Management, Team Development, Financial Performance Management, Labour Management
Company Description At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and …
Skills: Store Operations, Sales Growth, Commercial Acumen, Inventory Management, Labour Management
New Store Napier - Operations Opportunities (Full Time & Part Time)
Napier, Hawke's Bay, New Zealand · On-site
Entry level
Company Description We’re bringing the JB energy to Napier with a brand-new store — and we’re looking for Operations legends to help us hit the ground running. As our Operations Coordinator or Operations Team Member, you…
Skills: Stock Management, Order Fulfillment, Product Handling, Customer Service, Multi-tasking
New Store Napier - Merchandise Opportunities (Full Time & Part Time)
Napier, Hawke's Bay, New Zealand · On-site
Entry level
Company Description We’re bringing the JB energy to Napier with a brand-new store — and we’re looking for Merchandise legends to help us hit the ground running. As our Merchandise Coordinator or Merchandise Team Member, …
Skills: Merchandising, Product Replenishment, Customer Service, Multi-tasking, Attention To Detail
New Store Napier - Retail Team Member Opportunities (Casual)
Napier, Hawke's Bay, New Zealand · On-site
Entry level
Company Description We’re bringing the JB energy to Napier with a brand-new store — and we’re looking for casual retail legends to help us hit the ground running. As a Retail Team Member, you’ll play a key role in buildi…
Skills: Customer Service, Sales, Merchandising, Order Fulfilment, Stock Processing
Company Description At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and …
Company Description At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people wit…
Skills: Retail Management, Team Leadership, Coaching and Mentoring, Sales Strategy, Profit Optimization
New Store Napier - Retail Sales Opportunities (Full Time & Part Time)
Napier, Hawke's Bay, New Zealand · On-site
Entry level
Company Description We’re bringing the JB energy to Napier with a brand-new store — and we’re looking for Retail Sales legends to help us hit the ground running. As our Retail Coordinator or Retail Salesperson, you’ll pl…
Company Description At JB Hi-Fi, we’re more than just one of New Zealand’s most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better w…
Skills: Retail Sales, Customer Service, Cash Handling, EFTPOS, POS Systems
Company Description The JB Hi-Fi Group brings together three of Australia’s best known and most trusted retail brands, JB Hi-Fi, The Good Guys and E&S. Our team is passionate, knowledgeable, and down-to-earth; we work ha…
Skills: Logistics Leadership, Transport Operational Leadership, Transport Cost Management, Invoice Processing, Claims Management
City of Joondalup, Western Australia, Australia · On-site
Entry level
Company Description At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people wit…
City of Joondalup, Western Australia, Australia · On-site
Entry level
Company Description At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people wit…
Contribute to profitable sales growth by meeting targets and delivering consistent, high-quality customer service. Manage visual merchandising standards and assist with the processing, picking, and delivery of web orders.
Requirements
The role requires a strong customer-focused mindset and the ability to drive results in a fast-paced environment. Candidates should demonstrate self-awareness and the ability to work collaboratively within a team.
Full job description
Company Description
At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.
We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.
Great careers start at The Good Guys – begin your journey with us today.
Why join The Good Guys?
Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
Our Employee Assistance Program (EAP) provides counselling and wide array of other wellbeing resources for our team members and their families.
Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.
Job Description
Contribute to profitable sales growth by meeting sales targets and delivering a great customer experience.
Key Responsibilities
Deliver exceptional and consistent customer service
Delivery quality, profitable sales according to an established budget
Work collaboratively as part of a team to deliver great customer service and be able to answer any queries
Ensure all visual merchandise is presented to a quality standard
Monitor and assist with the web orders that come through to store, this includes picking the stock, wrapping it and organizing delivery of the items in a timely manner.
Qualifications
Key Competencies for Success in This Role
Customer Focus- Does everything through eyes of the customer.
Drives Results- Consistently achieves results, even under tough circumstances.
Demonstrate Self-Awareness- Uses feedback and reflection to gain insight into personal strengths and weaknesses.
Additional Information
If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.
The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!
Employment Type: Casual
Related keywords
SalesCustomer ServiceRetailVisual MerchandisingInventory ManagementOrder FulfillmentConsumer ElectronicsHome AppliancesSales TargetsHybrid WorkDiversity and InclusionSustainabilityNet Zero
The business was established in 1974 by Mr. John Barbuto (JB), trading from a single store in East Keilor, Victoria. He had one simple philosophy: to deliver a specialist range of Hi-Fi and recorded music at Australia's lowest prices.
The business was sold in 1983 and by 1999 another nine stores were opened.
In July 2000 JB Hi-Fi was purchased by private equity bankers and senior management with the aim of taking the successful model nationally.
In October 2003, JB Hi-Fi was floated on the Australian Stock Exchange.
Now, maintaining Barbuto's original philosophy, JB is one of Australasia's fastest growing and largest retailer of home entertainment.
In July 2004, JB bought the Queensland Clive Anthony chain of stores which sell consumer electronics, white goods, cooking appliances and air-conditioning.
JB stores offer the world's leading brands of Hi-Fi, Speakers, Televisions, DVD's, VCR's, Cameras, Car Sound, Home Theatre, Computers and Portable Audio and continues to stock an exclusive range of specialist Hi-Fi products.
JB Hi-Fi also offers the largest range of video games, recorded music, DVD music and DVD movies with over 50,000 CDs and most major studio DVD releases, all at cheap prices! Customers are able to buy online from our huge range of CDs, DVDs, and games (see home page).
JB Hi-Fi has it all - best brands, huge range, cheapest prices, convenient locations, but most importantly genuine personal service from our experienced specialist staff.
The business was established in 1974 by Mr. John Barbuto (JB), trading from a single store in East Keilor, Victoria. He had one simple philosophy: to deliver a specialist range of Hi-Fi and recorded music at Australia's lowest prices.
The business was sold in 1983 and by 1999 another nine stores were opened.
In July 2000 JB Hi-Fi was purchased by private equity bankers and senior management with the aim of taking the successful model nationally.
In October 2003, JB Hi-Fi was floated on the Australian Stock Exchange.
Now, maintaining Barbuto's original philosophy, JB is one of Australasia's fastest growing and largest retailer of home entertainment.
In July 2004, JB bought the Queensland Clive Anthony chain of stores which sell consumer electronics, white goods, cooking appliances and air-conditioning.
JB stores offer the world's leading brands of Hi-Fi, Speakers, Televisions, DVD's, VCR's, Cameras, Car Sound, Home Theatre, Computers and Portable Audio and continues to stock an exclusive range of specialist Hi-Fi products.
JB Hi-Fi also offers the largest range of video games, recorded music, DVD music and DVD movies with over 50,000 CDs and most major studio DVD releases, all at cheap prices! Customers are able to buy online from our huge range of CDs, DVDs, and games (see home page).
JB Hi-Fi has it all - best brands, huge range, cheapest prices, convenient locations, but most importantly genuine personal service from our experienced specialist staff.