Mississauga, Ontario, Canada · On-site
LTC Project Manager - Risk and Decision Governance1 The position emphasizes program-level governance, executive communication, and cross-workstream accountability for our high-tech client's LTC transformation program. Ke…
Skills: RAID Management, Project Management, Executive Communication, Governance, Risk Mitigation
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Own the end-to-end RAID management process to ensure risks and decisions are identified, documented, and resolved for a Lead to Cash transformation program. Facilitate governance forums and prepare executive-ready summaries to drive accountability and informed decision-making.
Requires 4-6+ years of experience in IT or business transformation program management with a strong focus on risk and decision governance. A bachelor's degree in Computer Science, Business Administration, or equivalent practical experience is required.
The position emphasizes program-level governance, executive communication, and cross-workstream accountability for our high-tech client's LTC transformation program.
Own the end-to-end RAID management process for our client's LTC transformation program, ensuring risks and decisions are consistently identified, documented, maintained and resolved.
Establish and enforce standards for RAID quality, including clear descriptions, quantified impact, mitigation strategies, owners, and due dates.
Ensure RAID items are actively assigned, tracked, escalated, and resolved, not simply logged.
Drive timely escalation of material risks and decisions to program leadership and executive steering committees.
Prepare concise, executive-ready RAID summaries that highlight business impact, trade-offs, and recommended actions.
Hold workstream leads, project team members, vendors, and executives accountable for RAID ownership and follow-through.
Apply modern project management techniques to support a large, cross-functional enterprise transformation program, aligning RAID management with scope, schedule, cost, and quality objectives.
Partner closely with the overall Program Manager and workstream PMs to proactively identify dependencies, conflicts, and emerging risks.
Organize and facilitate governance forums, including RAID reviews, decision forums, and executive updates.
Produce high-quality meeting notes, action tracking, and follow-ups to reinforce accountability and momentum.
Translate detailed RAID content into clear, relevant messages tailored to tactical teams and executive audiences.
Communicate complex, sometimes ambiguous issues in a structured and confident manner, including recommended paths forward.
Support executive steering committee preparation, including status reporting, risk framing, and decision readiness.
Champion consistent, pragmatic project and program management practices, tailoring standard methodologies to fit the needs of the LTC Transformation program.
Continuously improve RAID processes, templates, and cadence to increase effectiveness, clarity, and business relevance.
Reinforce a culture of ownership, transparency, and proactive risk management across the program.
Strong understanding of project and program management methodologies, including the ability to right-size governance and SDLC practices for large enterprise initiatives.
Highly organized, proactive, and detail-oriented, with the discipline to manage large volumes of RAID items without losing strategic context.
Exceptional written and verbal communication skills; able to synthesize information and tailor messaging for diverse audiences, including executives.
Demonstrated ability to operate at both tactical and strategic levels, understanding how individual risks and decisions impact broader business objectives.
Comfortable challenging stakeholders constructively and holding peers and leaders accountable.
4–6+ years of progressively responsible experience managing medium to high-complexity IT, business transformation, or enterprise programs.
Proven experience managing risks, issues, and decisions in complex, cross-functional initiatives.
Experience supporting executive governance forums and steering committees.
Background in software implementations, system integrations, or business process transformation (Lead to Cash experience strongly preferred).
Experience working with third-party vendors and remote, distributed teams.
B.S. in Computer Science, Business Administration, or equivalent practical experience.
This role is central to the success of our client's Lead to Cash Transformation program. By ensuring risks and decisions are surfaced early, understood clearly, and acted upon decisively, the Project Manager – Risks & Decisions Governance helps protect delivery outcomes, enables informed executive decision-making, and ensures the program delivers measurable business value—not just project milestones.
Award-winning, US-headquartered partner driving cloud, integration, and AI-led transformation with 2,000+ employees.
Jade Global is a premier consulting, integration, and managed services partner helping enterprises modernize, innovate, and scale. Founded in 2003, we bring over two decades of engineering excellence, with 2,000+ professionals and 11 global offices, and have served 500+ clients across North America, Europe, and APAC. We are a Great Place to Work–certified organization and have been recognized by Inc. 5000 as a high-growth company for 13 years in a row. Known for Delivering Innovation and driving impact, we offer holistic cloud transformation, ERP and CRM modernization, data and analytics, integration, AI-powered automation, and AI-led managed services. Jade offers the perfect blend of agile client-centricity along with a rich ISV partner ecosystem, including Oracle, Salesforce, SAP, ServiceNow, Workday, Snowflake, Boomi, and many others. With our AI-first approach, powered by 220+ enterprise-ready AI Agents and industry accelerators, we drive data readiness, autonomous workflows, intelligent operations, and faster transformation outcomes. The result is lower costs, greater efficiency, and measurable business value for enterprises. We enable organizations across high-tech, healthcare, life sciences, manufacturing, financial services, and retail to achieve resilient, future-ready operations.
Offices: 1731 Technology Dr, Suite 350, San Jose, California 95110, US · 1140 Welsh Rd, Suite 250, North Wales, Pennsylvania 19454, US · Vadgaon Sheri Road, Nyati Tech Park, 7th Floor, Pune, Maharashtra 411014, IN · Aphb Colony Road, PSR Prime Tower Unit No.503, 5th Floor, Sy.No.126, Beside DLF Cyber City, Gachibowli, Hyderabad, Telangana 500032, IN · 90 Burnhamthorpe Road West, 14th Floor, Suite 1400, Mississauga, ON L5B 3C3, CA
Award-winning, US-headquartered partner driving cloud, integration, and AI-led transformation with 2,000+ employees.
Jade Global is a premier consulting, integration, and managed services partner helping enterprises modernize, innovate, and scale. Founded in 2003, we bring over two decades of engineering excellence, with 2,000+ professionals and 11 global offices, and have served 500+ clients across North America, Europe, and APAC. We are a Great Place to Work–certified organization and have been recognized by Inc. 5000 as a high-growth company for 13 years in a row. Known for Delivering Innovation and driving impact, we offer holistic cloud transformation, ERP and CRM modernization, data and analytics, integration, AI-powered automation, and AI-led managed services. Jade offers the perfect blend of agile client-centricity along with a rich ISV partner ecosystem, including Oracle, Salesforce, SAP, ServiceNow, Workday, Snowflake, Boomi, and many others. With our AI-first approach, powered by 220+ enterprise-ready AI Agents and industry accelerators, we drive data readiness, autonomous workflows, intelligent operations, and faster transformation outcomes. The result is lower costs, greater efficiency, and measurable business value for enterprises. We enable organizations across high-tech, healthcare, life sciences, manufacturing, financial services, and retail to achieve resilient, future-ready operations.
Offices: 1731 Technology Dr, Suite 350, San Jose, California 95110, US · 1140 Welsh Rd, Suite 250, North Wales, Pennsylvania 19454, US · Vadgaon Sheri Road, Nyati Tech Park, 7th Floor, Pune, Maharashtra 411014, IN · Aphb Colony Road, PSR Prime Tower Unit No.503, 5th Floor, Sy.No.126, Beside DLF Cyber City, Gachibowli, Hyderabad, Telangana 500032, IN · 90 Burnhamthorpe Road West, 14th Floor, Suite 1400, Mississauga, ON L5B 3C3, CA
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