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Jobs at ITA Audio Visual Solutions (Now Hiring) — 2 open

ITA Audio Visual Solutions logoITA Audio Visual Solutions

Audio Visual Hotel Technician

Nashville, Tennessee, United States · On-site

$18/hr–$23/hr

Entry level

Do you love technology and keeping up to date with the latest and greatest? If the answer is “yes”, then come talk to us! Company Overview: ITA, INC. is an established full service audio/visual leader offerin…

Skills: Audio Visual Setup, Equipment Maintenance, Customer Service, Inventory Management, Technical Troubleshooting

ITA Audio Visual Solutions logoITA Audio Visual Solutions

Audio Visual Technician- Part Time

Columbus, Ohio, United States · On-site

$18/hr–$22/hr

Mid level

About the Role: The Audio Visual Technician plays a critical role in the successful execution of live events by managing and operating audio and visual equipment to ensure high-quality sound and visual experiences. This …

Skills: Audio Visual Operation, Troubleshooting, Equipment Maintenance, Event Planning Collaboration, Client Interaction

ITA Audio Visual Solutions logo

Audio Visual Hotel Technician

ITA Audio Visual Solutions

Nashville, Tennessee, United States • On-site

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Entry level

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  • $18/hr–$23/hr
  • Full-time
  • associate degree
  • 401(k) Matching, Health Insurance, Vision Insurance, Dental Insurance, Health Savings Account, Life Insurance
  • Posted 5d ago
  • ~40 hrs/week

Responsibilities

The technician is responsible for the setup, operation, and strike of audio-visual equipment for hotel guests and events. They must manage equipment inventory, maintain professional client relations, and handle administrative billing and reporting.

Requirements

Candidates need an associate degree or at least one year of in-house audio-visual experience. Physical ability to lift up to 100 lbs and a professional appearance are required.

Full job description

 

Do you love technology and keeping up to date with the latest and greatest? If the answer is “yes”, then come talk to us!

 

Company Overview:

ITA, INC. is an established full service audio/visual leader offering equipment rentals, sales, service and design/installation to businesses, conventions, and hotels throughout the United States. We pride ourselves in offering exemplary customer service and the highest quality professional audio visual services in the country. We have a long history of making customers happy!

 

DUTIES AND RESPONSIBILITIES 

To assure the successful delivery of ITA’s products and/or services to a/v customers HOTEL TECHNICIAN will:

  • Meet or exceed the attached, published ITA Hotel Service Standards.
  • Review AV orders well in advance of event. Identify and secure needed equipment.
  • Meet with and carefully assess guest AV needs. Suggest AV appropriate to best meet needs.
  • Maintain ongoing contact with customer during the events.
  • Demonstrate a sense of urgency in fulfilling the customer’s needs.
  • Handle problems quickly and effectively in a noninvasive manner.
  • Set cell phones to “vibrate” when meeting with others and during events.
  • Not consume alcohol or drugs, beverages or food during setup or event.
  • Perform other duties and responsibilities as assigned.

To professionally and successfully, interact with hotel staff and the guests HOTEL TECHNICIAN will::

  • Maintain a professional appearance at all times on premises: pressed slacks and shirt, tie and business coat or required uniform.
  • Respond to ALL pages and calls within 15 minutes.
  • Set and strike AV equipment in a manner that is conducive to the flow of banquet events.
  • Achieves commendable Guest Satisfaction Surveys (GSS).
  • Immediately bring all conflicts to the attention of ITA Area Management.
  • Not share or discuss ITA business and personal issues with hotel staff.
  • Willingly accommodate hotels needs during evenings and weekends.
  • Attend Banquet Event Order and pre-convention meetings according to hotel schedule if required.
  • To efficiently manage administrative responsibilities HOTEL TECHNICIAN will:
  • Create a work order whenever equipment leaves ITA storage.
  • Finalize and submit accurate AV charges daily AND ensure that bills are signed by hotel staff if required.
  • Report the hotel needs and expectations to the Area Manager.
  • Clocks in/out of Time Centre with minimal errors. Reports problems accessing Time Centre to IT Manager or Area Manager within 4 hours of problem. Certifies timesheet weekly on Monday before 10am.
  • Maintains an organized and clean work area i.e. desktop and files.
  • Utilizes the internet in an appropriate manner and limits usage to ITA business only.
  • Perform other duties and responsibilities as assigned.

ITA, Inc. Job Description 

  • Maintain a clean, organized and secure equipment storage area.
  • Clean equipment and check for proper working order following each use.
  • Turn “on” and/or focus AV equipment upon delivery to ensure proper working order.
  • Utilize weekly worksheets and/or daily logs to track equipment usage.
  • Transfer equipment to other assigned sites using interoffice work orders if required.
  • Send inoperable or substandard equipment to ITA headquarters for repair or replacement.
  • Utilizes and reviews security cameras daily.
  • Inventory equipment daily. Report lost, damaged or stolen equipment immediately to Area Manager. Files equipment incident reports within 24 hours.
  • Secure ITA equipment to avoid loss or damage
  • Perform other duties and responsibilities as assigned.

EDUCATION and EXPERIENCE 

Associates Degree or equivalent two-year college/technical school or minimum one year of in-house audio visual experience and/or training; or equivalent combination of education and experience.

PHYSICAL REQUIREMENTS 

While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel objects tolls, or controls, and talk and hear. The employee frequently is required to reach with hands and arms and stoop, kneel, crouch, and crawl. From time to time, the employee is occasionally required to climb or balance. Employee must regularly lift and/or move 50 lbs; frequently (less than 20% of the time) lift and/or move 100 lbs.

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered

Benefits 

  • 401(k) Matching

    • Health/Vision/Dental Insurance
    • Health Savings Account
    • Life Insurance
    • Employee discount
    • Paid Time Off
    • Referral Program

 


 


Related keywords

Audio VisualAV EquipmentHotel TechnologyEvent ProductionEquipment RentalGuest Satisfaction SurveysBanquet Event OrderTechnical SupportInventory ControlHospitality AV

About ITA Audio Visual Solutions

LinkedInVisit site

Production, creative & technical expertise for Meetings & Special Events.

Industry
IT Services and IT Consulting
Company size
51-200 employees
Founded
1982
Headquarters
Cincinnati, OH
LinkedIn followers
1,398

ITA helps others produce, stage and manage meetings and special events of all shapes and sizes. (LIVE, HYBRID or VIRTUAL) ITA is a value-added reseller (VAR) of the technology our clients need to effectively communicate with others. We enable you, your message and your organization to be SEEN, be HEARD and to be MEMORABLE using the best products and services we can provide. Our AV services include equipment rental; event production & staging; system design, sales, installation & repairs; and hotel/facility management to provide you with the distinct advantage of a truly integrated, full-service AV company. From the first click or call for a quote to on-site management and repairs, we will provide you with services that are: > Responsive, > Reliable, > Creative, > Knowledgeable, and > Customer-oriented We specialize in customizing AV solutions that suit your space, budget and vision - and stand behind everything we do, 24/7/365. If your call for assistance to ITA is not answered within 15 minutes, it escalates to our executive management team, and all calls are monitored by our Corporate Officers – that’s how IMPORTANT your needs are! It's time to project the right image. Are you ready?

Offices: 2162 Dana Ave at I-71, Cincinnati, OH 45207-1341, US

Value-added reseller of integrated AV systems including design & installationProducer of business meeting and special eventsStreaming & webcastingAudio visual equipment rentalCreative & Technical Expertiseand Provider of imbedded inhouse/onsite AV Services for Full-Service Hotels & Event FacilitiesSocial MediaInformation TechnologyDigital EntertainmentAudio/Visual Equipment
View all jobs at ITA Audio Visual Solutions

About ITA Audio Visual Solutions

LinkedInVisit site

Production, creative & technical expertise for Meetings & Special Events.

Industry
IT Services and IT Consulting
Company size
51-200 employees
Founded
1982
Headquarters
Cincinnati, OH
LinkedIn followers
1,398

ITA helps others produce, stage and manage meetings and special events of all shapes and sizes. (LIVE, HYBRID or VIRTUAL) ITA is a value-added reseller (VAR) of the technology our clients need to effectively communicate with others. We enable you, your message and your organization to be SEEN, be HEARD and to be MEMORABLE using the best products and services we can provide. Our AV services include equipment rental; event production & staging; system design, sales, installation & repairs; and hotel/facility management to provide you with the distinct advantage of a truly integrated, full-service AV company. From the first click or call for a quote to on-site management and repairs, we will provide you with services that are: > Responsive, > Reliable, > Creative, > Knowledgeable, and > Customer-oriented We specialize in customizing AV solutions that suit your space, budget and vision - and stand behind everything we do, 24/7/365. If your call for assistance to ITA is not answered within 15 minutes, it escalates to our executive management team, and all calls are monitored by our Corporate Officers – that’s how IMPORTANT your needs are! It's time to project the right image. Are you ready?

Offices: 2162 Dana Ave at I-71, Cincinnati, OH 45207-1341, US

Value-added reseller of integrated AV systems including design & installationProducer of business meeting and special eventsStreaming & webcastingAudio visual equipment rentalCreative & Technical Expertiseand Provider of imbedded inhouse/onsite AV Services for Full-Service Hotels & Event FacilitiesSocial MediaInformation TechnologyDigital EntertainmentAudio/Visual Equipment
View all jobs at ITA Audio Visual Solutions

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