About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
Skills: Sales leadership, Team management, Lead generation, Pipeline development, Performance management
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
Skills: Sales management, Lead generation, Team leadership, Performance management, Strategic coaching
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
Skills: Network administration, Technical support, Vmware, Windows server administration, Patch management
Fort Washington, Pennsylvania, United States · Hybrid
Mid level
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
Skills: Network Administration, Windows Server Administration, VMware, Patch Management, Backup And Disaster Recovery
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
Skills: B2b sales, Prospecting, Cold calling, Lead generation, Hubspot
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
Skills: B2B sales, Field sales, Technology sales, Prospecting, Cold calling
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
Fort Washington, Pennsylvania, United States · On-site
Mid level
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
Skills: Marketing Operations, Data Analysis, HubSpot, ZoomInfo, CRM Integration
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
Skills: Marketing Operations, Data Analysis, HubSpot, ZoomInfo, CRM Integration
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
Skills: Marketing Operations, Data Analysis, HubSpot, ZoomInfo, CRM Integration
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
Skills: Marketing Operations, HubSpot, ZoomInfo, CRM Integration, Lead Scoring
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
Skills: HubSpot, ZoomInfo, CRM Integration, Lead Scoring, Account-Based Marketing
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want…
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Full-time
bachelor degree
Medical insurance, Prescription plans, Dental insurance, Vision insurance, Paid holidays, Flexible paid time off
Posted 6d ago
~40 hrs/week
Responsibilities
The Sales Development Manager is responsible for leading and supervising a team of Inside Sales Account Executives to generate qualified leads through outbound channels. This role involves driving revenue growth, managing team performance, and implementing strategic go-to-market initiatives.
Requirements
Candidates must have at least five years of B2B sales experience, including at least two years in a sales leadership role. A bachelor's degree in business, marketing, or a related field is preferred.
Full job description
About ITS:
Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence.
Job Summary: The Inside Sales Account Executive Manager (Sales Development Manager) is responsible for leading and supervising a high-performing team of Inside Sales Account Executives focused on generating qualified leads through multiple outbound channels. This role plays a critical part in driving revenue growth by filling the top of the funnel, enhancing customer satisfaction, and ensuring long-term client retention.
Requirements
Responsibilities:
Manage and supervise a team of Inside Sales Account Executives responsible for generating quality leads through multiple outbound channels.
Provide leadership and guidance to obtain prospects that fit the ideal client profile (ICP).
Provide strategic coaching and performance management to ensure the team meets and exceeds top of funnel creation targets.
Assign coverage, train and coach team members with assistance of Team Leaders, and allocate resources to ensure top of funnel metrics that drive the GTM strategy are met.
Collaborate with GTM leaders to implement effective top of funnel strategies to drive revenue growth and expand customer base.
Develop and implement ongoing training programs that enhance the skills and knowledge of Inside Sales Account Executives.
Recruit, hire, and manage all Inside Sales Account Executives and oversee activities to ensure team’s efforts align with the Company’s growth goals.
Establish and maintain an operational cadence for performance management, team meetings, coaching sessions, role-play exercises, and one-on-one discussions.
Monitor, measure, and analyze team KPI performance metrics to identify trends, evaluate effectiveness, and drive continuous improvement
Leverage sales engagement platforms, CRM tools (HubSpot, Nooks, ZoomInfo, LinkedIn, Sales Navigator), and other prospecting technologies to maximize lead generation and pipeline development efforts
Represent the team at onsite go-to-market leadership meetings or AE QBRs as needed, contributing insights, aligning priorities, and supporting cross-functional strategic initiatives
Develop and execute the strategic vision, objectives, and operating plan for the Inside Sales function, aligning team priorities with corporate growth and revenue goals
Partner with Revenue Operations and Sales Leadership to forecast pipeline generation, evaluate capacity planning needs, and ensure achievement of short- and long-term business objectives
Analyze market trends, customer insights, and competitive intelligence to identify opportunities for improving prospecting strategies, territory coverage, and pipeline generation performance.
Establish, monitor, and report on key business metrics to executive leadership, providing data-driven recommendations to optimize team performance and resource allocation.
Drive process improvement initiatives across the lead generation and qualification lifecycle to increase efficiency, scalability, and conversion rates
Build a high-performance culture through talent development, succession planning, career pathing, and leadership development initiatives for team members and future leaders
Lead change management initiatives related to sales processes, technology adoption, organizational growth, and go-to-market transformation efforts
Knowledge, Skills, and Abilities:
Strong oral and written communication skills
Effective time management and multi-tasking skills
Maintains the ability to stay organized and be detail-oriented
Demonstrates a passion for solving problems or helping others and take the initiative in driving continuous improvement/execution excellence
Exceptional organizational skills, including the ability to self-manage and multi-task effectively and accurately in a fast-paced and dynamic environment
Extensive business knowledge with comprehensive understanding of the MSP industry
In-dept knowledge of HubSpot, Nooks, email sequencing, IMS scoring, ZoomInfo, and LinkedIn Sales Navigator
Exceptional leadership skills with a demonstrated ability to motivate and guide an inside sales team
Ability to analyze and implement AI coaching notes based on recordings
Ability to analyze and take action on KPIs and metrics to ensure GTM strategy is executed
Experience
Experience:
At least five years of B2B sales experience; field sales & technology sales strongly preferred
Bachelor’s degree in business, marketing, management, or related field preferred
2+ years’ experience in a sales leadership role
Prior experience leading an inside sales team
Certificates, Licenses, Registrations:
None
Compensation Package
ITS offers a full benefits package, including:
Rich Medical and prescription plans
Dental & Vision
Paid Holidays and Flexible Paid Time Off
401K/401K Roth with Safe Harbor matching
Stock Appreciation Rights
Company-paid life insurance, long-term and short-term disability insurance
Company-paid mental health support & financial wellness services
FSA for medical and dependent care
HSA option with compatible medical plan
Company-paid training, materials, and exams
Performance-based bonuses
IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Related keywords
Sales Development ManagerManaged Service ProviderB2B SalesLead GenerationPipeline ManagementHubSpotNooksZoomInfoLinkedIn Sales NavigatorKPI AnalysisGo-to-Market StrategyPerformance ManagementCoachingInside SalesRevenue GrowthCRM
With 30 years of experience as a trusted managed services provider, we're your dedicated partner in navigating the complex world of technology, so you can focus on growing your business. Our customer-centric approach ensures your success, providing tailored support services that empower your business to thrive. From strategic guidance to comprehensive managed IT support, cybersecurity to cloud services, we're here to propel your growth while delivering innovative solutions that make a lasting impact.
Recognized as a Top 10 MSP on the Channel Futures MSP 501 list, we’re proud to stand among the world’s leading managed service providers, delivering excellence, innovation, and results for our clients.
Technology changes constantly, but our commitment to you never does.
Offices: 414 Commerce Drive, Suite 150, Fort Washington, PA 19034, US · 401 N. Broad St., Suite 936, Philadelphia, PA 19108, US · 603 Foulk Rd., Suite 100, Wilmington, DE 19803, US · 6800 Jericho Tpke, Suite 120 W, Syosset, New York 11791, US · 650 Poydras St., Suite 1035, New Orleans, LA 70130, US
Managed IT ServicesBusiness ContinuityApplication and Web DevelopmentBusiness IntelligenceCloud ComputingHealthcare ITLegal ITHelp Desk SupportProject managementStrategic Planning
With 30 years of experience as a trusted managed services provider, we're your dedicated partner in navigating the complex world of technology, so you can focus on growing your business. Our customer-centric approach ensures your success, providing tailored support services that empower your business to thrive. From strategic guidance to comprehensive managed IT support, cybersecurity to cloud services, we're here to propel your growth while delivering innovative solutions that make a lasting impact.
Recognized as a Top 10 MSP on the Channel Futures MSP 501 list, we’re proud to stand among the world’s leading managed service providers, delivering excellence, innovation, and results for our clients.
Technology changes constantly, but our commitment to you never does.
Offices: 414 Commerce Drive, Suite 150, Fort Washington, PA 19034, US · 401 N. Broad St., Suite 936, Philadelphia, PA 19108, US · 603 Foulk Rd., Suite 100, Wilmington, DE 19803, US · 6800 Jericho Tpke, Suite 120 W, Syosset, New York 11791, US · 650 Poydras St., Suite 1035, New Orleans, LA 70130, US
Managed IT ServicesBusiness ContinuityApplication and Web DevelopmentBusiness IntelligenceCloud ComputingHealthcare ITLegal ITHelp Desk SupportProject managementStrategic Planning