Bengaluru, Karnataka, India · On-site
Job Description for Database Administrator Role Role Overview We are seeking a proactive, detail-oriented Production Support Engineer with 4–6 years of experience to support multiple clients in a Database Administrator c…
Skills: AWS Cloud, Oracle, MS SQL Server, MongoDB, Amazon Redshift
Bath, England, United Kingdom · Hybrid
Join IQVIA on our mission to accelerate innovation for a healthier world! IQVIA UK’s cFSP (sponsor-dedicated) team is growing and seeking experienced Clinical Research Associates in South West England. Why IQVIA? Career …
Skills: Site Monitoring, GCP, ICH Guidelines, Subject Recruitment, Protocol Training
Bengaluru, Karnataka, India · On-site
Job Overview Develop product manuals, how-to guides, website help sections, journal articles, and other content that distills technical information with ease and clarity. Write technical materials, such as equipment manu…
Skills: Technical Writing, Content Development, Editing, Documentation Layout, Interviewing
Dublin, Leinster, Ireland · On-site
Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health a…
Skills: Real-World Data Sales, Business Development, Client Relationship Management, Health Economics, Pricing & Market Access
Bath, England, United Kingdom · Hybrid
Join IQVIA on our mission to accelerate innovation for a healthier world! IQVIA UK’s cFSP (sponsor-dedicated) team is growing and seeking experienced Clinical Research Associates in South West England. Why IQVIA? Career …
Skills: Site Monitoring, GCP, ICH Guidelines, Subject Recruitment, Protocol Training
Santiago, Santiago Metropolitan Region, Chile · On-site
Job Overview Under close guidance or supervision, codes data into IQVIA systems. Essential Functions • Develops an understanding of the technical knowledge needed to code data. • Interprets written responses and enter in…
Skills: Data Coding, Data Entry, Microsoft Word, Microsoft Excel, Administrative Procedures
Amsterdam, North Holland, Netherlands · Hybrid
Job Overview Perform monitoring and site management work to ensure that sites are conducting the study(ies) and reporting study data as required by the study protocol, applicable regulations and guidelines, and sponsor r…
Skills: Site Monitoring, GCP, ICH Guidelines, Subject Recruitment, Trial Master File (TMF)
London, England, United Kingdom · Hybrid
Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health a…
Skills: Operational Excellence, Commercial Operations, M&A Due Diligence, Portfolio Strategy, Program Management
Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina · On-site
About the Role We are looking for a Supplier Services Coordinator to join our dynamic team. In this role, you will play a key part in managing relationships with data suppliers, ensuring high-quality data collection, and…
Skills: Relationship Management, Data Collection, Analytical Thinking, Problem Solving, Communication
Madrid, Community of Madrid, Spain · Remote OK
¿Quieres desarrollarte dentro del mundo de la industria farmacéutica y las visitas en remoto? Buscamos 1 Delegad@ E-rep para maximizar el crecimiento de ventas a nivel nacional de un proyecto retador con base en Madrid, …
Skills: Remote Sales, Pharmaceutical Industry, Online Communication, Healthcare Professional Interaction, Sales Reporting
Amsterdam, North Holland, Netherlands · Hybrid
Job Overview Perform monitoring and site management work to ensure that sites are conducting the study(ies) and reporting study data as required by the study protocol, applicable regulations and guidelines, and sponsor r…
Skills: Site Monitoring, GCP, ICH Guidelines, Subject Recruitment, Trial Master File (TMF)
Madrid, Community of Madrid, Spain · Remote OK
Join us on our exciting journey! Position Purpose We are recruiting an awesome team of German language speakers to join us at our Madrid Production Hub office working on remote! Diversity is our way of life!! Essential F…
Skills: German Native, English Proficiency, Database Maintenance, Data Classification, Data Standardization
Bratislava, Region of Bratislava, Slovakia · On-site
$32k–$48k/yr
Position Summary The Accounting Manager is responsible for overseeing general financial accounting operations, ensuring integrity and accuracy of financial data, and supporting monthly, quarterly, and annual close proces…
Skills: General Ledger Accounting, Financial Reporting, US GAAP, IFRS, Statutory Accounting
Ithaca, New York, United States · On-site
$59k–$123k/yr
We are seeking a Senior Scientist, Method Development to join IQVIA Laboratories at Ithaca, NY. We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to di…
Skills: LC/MS, Biologic Sample Preparation, High-Resolution Mass Spectrometry, Thermo Orbitrap, Exploris Systems
Kirkland, Quebec, Canada · On-site
$99k–$164k/yr
Ingénieur en Intelligence Artificielle – Media OS EngineeringAperçu du poste IQVIA Media OS Engineering est à la recherche d’un(e) ingénieur(e) en intelligence artificielle talentueux(se) et motivé(e) pour rejoindre son …
Skills: Python, TensorFlow, PyTorch, Scikit-learn, Machine Learning
Moncton, New Brunswick, Canada · On-site
$105k–$155k/yr
French Version Aperçu du poste Gérer de manière autonome la réalisation de bout en bout des services de gestion des données pour des projets à service unique ou multiple, en veillant à ce que les produits livrés soient d…
Skills: Clinical Data Management, Project Management, Client Management, Budget Management, GCP Compliance
Athens, Attica, Greece · Remote OK
This opportunity is available in multiple locations across Europe (within the European Union and the UK). Please don’t hesitate to apply even if you don’t see your preferred location listed. The role can be hybrid or ful…
Skills: eCOA Implementation, Pharmaceutical Consulting, Client Relationship Management, Business Development, Project Management
Leipzig, Saxony, Germany · Hybrid
Mitarbeiter DevOps (m/w/d) hybrid Leipzig / Vollzeit (in Gleitzeit) Health System Services (HSS) wurde 1990 gegründet und ist einer der führenden Technologieanbieter und Dienstleister im deutschen Gesundheitsmarkt. Zu de…
Skills: Kubernetes, GitLab, ArgoCD, Tanzu, Python
Mannheim, Baden-Württemberg, Germany · On-site
Für mehrere spannende Projekte in unterschiedlichen Indikationsbereichen suchen wir Dich als Pharmaberater (m/w/d) zum nächstmöglichen Zeitpunkt Großraum Würzburg/Nürnberg Das sind Deine Aufgaben: Durch die intensive Bet…
Skills: Pharmaceutical Consulting, Sales Strategy, Communication Skills, Networking, Relationship Management
Parsippany, New Jersey, United States · On-site
$35/hr–$42/hr
Clinical Research Coordinator – Sioux Falls, SD Work Setup: On-site Schedule: Part-time (24 hours per week) Shape the Future of Medicine with IQVIA! Are you passionate about advancing healthcare and improving patient out…
Skills: Phlebotomy, ECG, Spirometry, Clinical Data Collection, Patient Recruitment
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Manage day-to-day database operational activities and provide production support across various SQL and NoSQL environments. Ensure system stability through routine maintenance, patch updates, and root cause analysis while adhering to SLAs.
Requires 4-6 years of experience in technical support with strong expertise in AWS cloud environments and multiple database systems. Must be willing to work in a 24x7 shift environment and possess excellent communication skills for client-facing interactions.
Job Description for Database Administrator Role
Role Overview
We are seeking a proactive, detail-oriented Production Support Engineer with 4–6 years of experience to support multiple clients in a Database Administrator capacity. The ideal candidate is a highly motivated professional responsible for managing day-to-day operational activities and ensuring the team consistently meets customer and stakeholder expectations. This role requires strict adherence to SOPs and work instructions, while delivering outcomes aligned with defined quality standards and timelines.
The candidate will play a key role in handling service requests from business users, performing routine database maintenance including regular patch updates, and troubleshooting issues across Oracle, MS SQL Server, Amazon Redshift, Aurora RDS, and MongoDB environments. Responsibilities also include conducting root cause analysis (RCA), implementing short-term workarounds, and supporting system stability. As this is a client-facing role, strong communication skills, a sense of ownership, and the ability to collaborate effectively with both technical and business teams are essential.
Key Responsibilities
• Willing to work in 24x7 support team
• Own the knowledge management process. Writing, reviewing & approving knowledge base documents to be used within the team
• Ensure the team demonstrates the highest standards of accountability by effective communication, reporting, and handling/escalating of all technical and functional issues as and when they occur in a timely manner.
• Maintain effective project/stakeholder communication
• Anticipate and identify delivery delays or errors and make sure the customers/stakeholders are advised of progress and actions being taken.
• Ensure all Service Level Agreements are honored to required quality and support standards.
• Identify areas for improvement and automation in the process
• Willingness to work in a flexible schedule, for extended periods of time in a 24*7 environment including Weekends and Public Holidays.
• Available on phone/email for the team for any off-business hours support.
• Share daily/weekly reports with stakeholders and management.
• Maintain and update stakeholder contact information for off-hours support team, in event of a application/job failure situation.
Required Skills & Experience
• Experiences on AWS Cloud environments
• Good Database/ETL knowledge
• Good knowledge on SQL queries and NoSQL Queries (Intermediate)
• Working experience on Oracle servers & MS SQL servers
• Knowledge and work experience on Studio3T, DBeaver, OEM (Oracle Enterprise Manager)
• Work Experience in MongoDB servers, Redshift Clusters/databases, EC2 servers
• Knowledge on AWS S3, VIRTUAL Private Cloud, Security Groups, Networking, Route 53, Volumes, Subnets
• Work Experience on My SQL Aurora & RDS DB Servers, Informatica ETL tool, IICS agents
• Work experience on Linux Servers and good knowledge on basic Linux Commands.
• Work experience on Ticketing tools i.e Service Now and Jira, CSM.
• 3 to 5 years’ experience working in a technical support environment within a technology-oriented company.
• Proven ability to learn and apply new skills and processes rapidly and coach, mentor, and inspire others
• Candidate must be self-sufficient, self-driven, energetic with passion for technology, provide excellent customer support service, and have patience to work with users with different levels of technical knowledge.
• Able to operate under pressure and in time sensitive support environments.
• Should be able to coach and mentor team members
• Strong knowledge on Microsoft Office 365 especially Excel (Macros, Pivots, Worksheets and add-ins)
• Proficient critical thinking, problem solving, decision making and troubleshooting capabilities
• Results and detail-oriented approach to work delivery and output.
• Solid organizational, time management and prioritization skills including attention to detail and planning.
• Ability to establish and maintain effective working relationships with team, managers and stakeholders.
• Excellent verbal and written communication skills
• Ability to effectively influence and communicate within the team and cross-functionally
• Ability to perform data & application management as part of service operations with an ability to work in fast paced environment
• Knowledge of scripting with performance tuning capability is desirable
• Should have worked on task automation or process improvement projects
• Adherence to processes and defined service levels in respective individual service areas
• Should be flexible to learn and move around technologies
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
IQVIA (NYSE:IQV) is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. IQVIA’s portfolio of solutions are powered by IQVIA Connected Intelligence™ to deliver actionable insights and services built on high-quality health data, Healthcare-grade AI™, advanced analytics, the latest technologies and extensive domain expertise. With approximately 88,000 employees in over 100 countries, including experts in healthcare, life sciences, data science, technology and operational excellence, IQVIA is dedicated to accelerating the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. IQVIA is a global leader in protecting individual patient privacy. The company uses a wide variety of privacy-enhancing technologies and safeguards to protect individual privacy while generating and analyzing information on a scale that helps healthcare stakeholders identify disease patterns and correlate with the precise treatment path and therapy needed for better outcomes. IQVIA’s insights and execution capabilities help biotech, medical device and pharmaceutical companies, medical researchers, government agencies, payers and other healthcare stakeholders tap into a deeper understanding of diseases, human behaviors and scientific progress, in an effort to advance healthcare. To learn more, visit www.iqvia.com.
Offices: 2400 Ellis Rd, Durham, North Carolina 27703, US
IQVIA (NYSE:IQV) is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. IQVIA’s portfolio of solutions are powered by IQVIA Connected Intelligence™ to deliver actionable insights and services built on high-quality health data, Healthcare-grade AI™, advanced analytics, the latest technologies and extensive domain expertise. With approximately 88,000 employees in over 100 countries, including experts in healthcare, life sciences, data science, technology and operational excellence, IQVIA is dedicated to accelerating the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. IQVIA is a global leader in protecting individual patient privacy. The company uses a wide variety of privacy-enhancing technologies and safeguards to protect individual privacy while generating and analyzing information on a scale that helps healthcare stakeholders identify disease patterns and correlate with the precise treatment path and therapy needed for better outcomes. IQVIA’s insights and execution capabilities help biotech, medical device and pharmaceutical companies, medical researchers, government agencies, payers and other healthcare stakeholders tap into a deeper understanding of diseases, human behaviors and scientific progress, in an effort to advance healthcare. To learn more, visit www.iqvia.com.
Offices: 2400 Ellis Rd, Durham, North Carolina 27703, US
