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Jobs at Ion Bank (Now Hiring) — 20 open

Ion Bank logoIon Bank

Customer Consultant I (Hybrid)

Naugatuck, Connecticut, United States · Hybrid

$41k–$55k/yr

Mid level

Job Type: Hourly, Full Time - Hybrid Schedule: Monday - Friday: 8:30 AM to 5:00 PM Who We are: At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering wit…

Skills: Customer service, Financial transactions, Banking regulations, Sales, Product knowledge

Ion Bank logoIon Bank

Float Teller - Part Time 19

Montville Township, New Jersey, United States · On-site

$16/hr–$21/hr

Entry level

Job Type: Hourly, Part Time (19 hours a week) Who We are: At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achie…

Skills: Customer service, Cash handling, Cross-selling, Banking regulations, Financial transactions

Ion Bank logoIon Bank

Courier

Teaneck Township, New Jersey, United States · On-site

$35k–$44k/yr

Entry level

Job Type: Hourly Full-Time, 40 Hours Who We are: At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their …

Skills: Mail Distribution, Inventory Management, Facility Support, Computer Literacy, Database Usage

Ion Bank logoIon Bank

Customer Consultant I (Hybrid)

Naugatuck, Connecticut, United States · Hybrid

$41k–$55k/yr

Mid level

Job Type: Hourly, Full Time - Hybrid Schedule: Monday through Friday: 7:00am to 3:30pm Who We are: At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering…

Skills: Customer Service, Financial Transactions, Banking Regulations, Product Referrals, Financial Planning

Ion Bank logoIon Bank

Customer Consultant I (Hybrid)

Naugatuck, Connecticut, United States · Hybrid

$41k–$55k/yr

Mid level

Job Type: Hourly, Full Time - Hybrid Schedule: Monday/Tuesday/Wednesday/Friday: 9:30am to 6:00pm Saturdays: 7:00am - 3:00pm Who We are: At Ion Bank, we pride ourselves on providing exemplary customer service and building…

Skills: Customer Service, Financial Transactions, Banking Regulations, Product Referrals, Loan Interviewing

Ion Bank logoIon Bank

Teller - Part Time 28

Teaneck Township, New Jersey, United States · On-site

$16/hr–$21/hr

Entry level

Job Type: Hourly, Part Time 28 Hours Who We are: At NVE Bank, a Division of Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to ide…

Skills: Customer Service, Cash Handling, Cross-selling, Retail Banking, Financial Transactions

Ion Bank logoIon Bank

Mortgage Loan Originator

Naugatuck, Connecticut, United States · On-site

Mid level

Job Type: Hourly, Full Time 40 Hours Who We are: At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their …

Skills: Mortgage Loan Origination, Consumer Lending, Business Development, Customer Service, Financial Analysis

Ion Bank logoIon Bank

Teller - Part Time 28

South Windsor, Connecticut, United States · On-site

Entry level

Job Type: Hourly, Part Time 28 Hours Who We are: At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their …

Skills: Customer Service, Cash Handling, Cross-selling, Retail Banking, Financial Transactions

Ion Bank logoIon Bank

Banker, Part-Time - 28 Hours

Southington, Connecticut, United States · On-site

$19/hr–$26/hr

Entry level

Job Type: Hourly, Part-Time Who We are: At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial…

Skills: Customer Service, Financial Transactions, Consultative Sales, Banking Regulations, Cash Handling

Ion Bank logoIon Bank

Banker

Meriden, Connecticut, United States · On-site

$19/hr–$26/hr

Entry level

Job Type: Hourly, Full-Time Who We are: At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial…

Skills: Customer Service, Financial Transactions, Consultative Sales, Banking Regulations, Account Opening

Ion Bank logoIon Bank

Relationship Manager

Meriden, Connecticut, United States · On-site

$66k–$96k/yr

Mid level

Job Type: Salaried, Full Time 40 Hours Who We are: At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve thei…

Skills: Branch Management, Business Development, Customer Service, Loan Processing, Cross-selling

Ion Bank logoIon Bank

Banker II - NVE

Cresskill, New Jersey, United States · On-site

$41k–$55k/yr

Entry level

Job Type: Hourly, Full-Time Cresskill Branch Who We are: At NVE Bank, a Division of Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customer…

Skills: Customer Service, Financial Transactions, Consultative Sales, Banking Regulations, Account Opening

Ion Bank logoIon Bank

Banker - NVE

Westwood, New Jersey, United States · On-site

$41k–$55k/yr

Entry level

Job Type: Hourly, Full-Time Hillsdale Branch Who We are: At NVE Bank, a Division of Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customer…

Skills: Customer Service, Financial Transactions, Consultative Sales, Banking Regulations, Account Opening

Ion Bank logoIon Bank

VP, Area Manager - Bergen County

Teaneck Township, New Jersey, United States · On-site

Senior

Key Result Areas Manage the achievement of the assigned branches' sales objectives Ensure quality customer service standards are attained Ensure compliance in strict accordance with federal, state, and bank policies. Coa…

Skills: Sales Management, Customer Service, Leadership Development, Budgeting, Regulatory Compliance

Ion Bank logoIon Bank

Part-Time Teller, 19 Hours

Watertown, Connecticut, United States · On-site

$16/hr–$21/hr

Entry level

Job Type: Hourly, Part Time 19 Hours Who We are: At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their …

Skills: Customer Service, Cash Handling, Cross-selling, Financial Transactions, Banking Regulations

Ion Bank logoIon Bank

Senior Credit Analyst

Naugatuck, Connecticut, United States · On-site

Senior

Job Type: Hourly, Full Time Who We are: At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial…

Skills: Commercial Loan Underwriting, Credit Analysis, Financial Statement Analysis, Tax Return Analysis, SBA Lending

Ion Bank logoIon Bank

Customer Consultant I (Hybrid)

Naugatuck, Connecticut, United States · Hybrid

$19/hr–$26/hr

Mid level

Job Type: Hourly, Full Time - Hybrid Schedule: Monday/Tuesday/Thursday/Friday: 7:30am - 4:00pm Saturdays: 7:00am - 3:00pm Who We are: At Ion Bank, we pride ourselves on providing exemplary customer service and building l…

Skills: Customer Service, Financial Transactions, Banking Regulations, Product Referrals, Loan Interviewing

Ion Bank logoIon Bank

Customer Consultant I (Hybrid)

Naugatuck, Connecticut, United States · Hybrid

$19/hr–$26/hr

Mid level

Job Type: Hourly, Full Time - Hybrid Schedule: Monday, Tuesday, Thursday, Friday: 10:15AM to 7:00PM Saturdays: 8:00AM to 3:00PM *Wednesdays Off* Who We are: At Ion Bank, we pride ourselves on providing exemplary customer…

Skills: Financial Transactions, Banking Regulations, Customer Service, Sales, Financial Planning

Ion Bank logoIon Bank

Relationship Manager - NVE

Teaneck Township, New Jersey, United States · On-site

$66k–$96k/yr

Mid level

Job Type: Salaried, Full Time 40 Hours Bank Hours: Monday - Friday: 8am - 4pm Saturday: 9am - 12pm Who We are: At NVE, a division of Ion Bank, we pride ourselves on providing exemplary customer service and building lifet…

Skills: Branch Management, Business Development, Customer Service, Loan Processing, Staff Leadership

Ion Bank logoIon Bank

Banker

Naugatuck, Connecticut, United States · On-site

$19/hr–$26/hr

Entry level

Job Type: Hourly, Full-Time Who We are: At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial…

Skills: Customer Service, Financial Transactions, Consultative Sales, Banking Regulations, Account Opening

Ion Bank logo

Customer Consultant I (Hybrid)

Ion Bank

Naugatuck, Connecticut, United States • Hybrid

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Mid level

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  • $41k–$55k/yr
  • Full-time
  • high school
  • 401k, Employer match, Life insurance, Disability, Educational assistance, Wellness programs
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

The Customer Consultant is responsible for delivering banking products and services while performing financial transactions accurately and adhering to policies. They also assist customers with financial planning, process loan applications, and contribute to the bank's strategic growth through referrals.

Requirements

Candidates must have a high school diploma with additional college coursework or bank-related training. A minimum of 1 year of banking experience and 2 years of sales and customer service experience are required.

Full job description

Job Type:
Hourly, Full Time - Hybrid
 
Schedule:
Monday - Friday: 8:30 AM to 5:00 PM
 

Who We are:

At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day.

As a result of Ion’s continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community!

Who we are seeking for this role:

The ideal candidate will demonstrate and encourage high standards of behavior that is consistent with Ion’s service Philosophy of Safety & Security, Accuracy, Responsiveness, Friendly, Personalized Service. Consistently demonstrates a strong commitment to Ion, willing to go “above and beyond” whenever necessary. This individual thrives in an environment that encourage teamwork and promotes inclusion by working with a variety of people.

As a Customer Consultant 1 you are responsible for:

The delivery, via alternative delivery systems, the Bank’s products, and services to potential and existing customers to maximize profitability, competitiveness, and growth of the company by effectively implementing the company service standards. Perform financial transactions accurately and effectively while adhering to set policies and procedures. Maintain and apply a working knowledge of all applicable banking regulations.

Responsibilities:

  • Employee is required to attend work.
  • Ensure company service standards are continually achieved in area of responsibility.
  • Project a positive and highly professional image of the Bank by providing high quality customer service.
  • Recognize and assume responsibility for contributing to the Bank’s strategic growth and service goals through excellent customer service, product knowledge and product referrals.
  • Stays current on policies and procedures to limit the number of times customers are transferred to another department and to perform transactions accurately.
  • Keeps current on changes in technology and alternative delivery methods.
  • Achieve established goals for the department.
  • Analyze the best product to meet the needs of the customer, explains, and offers the product to the customer.
  • Respond to customer inquiries for information and help to resolve customer questions/issues in a courteous and timely manner.
  • Conduct installment and secured loan interviews. Completes phone application with caller. Process application on computer.
  • Assist customers in their financial planning by making referrals to our business partners, including but not limited to our Investment, Insurance and Lending teams.
  • Maintain a daily record of all customer contact, sales and other necessary data for report generation and follow-up.
  • Receive, verify, and process through the PC customer transactions.
  • Recognize and properly report all fraudulent, counterfeit, or suspicious activity by customers or employees to the security department.
  • Verify specific customer information to ensure accurate processing and to prevent misuse or intentional fraud.
  • Balance daily work.
  • Maintain 20 customers per hour average volume while adhering to industry standards as it relates to specific goals.
  • Ensure activities within assigned functional area of responsibility follow Bank policy, and State and Federal Regulations

Education and Qualifications:

  • A High School diploma is required, along with additional college coursework or bank-related training.

  • Candidates must have a minimum of 1 year of banking experience, plus at least 2 years of sales and customer service experience—or a comparable combination of education and experience. Familiarity with financial terminology, banking systems, and various payment delivery options is essential. 

Benefits:

  • 401k and Employer Match
  • Life Insurance
  • Disability
  • Educational Assistance
  • Wellness Programs
  • Employee Assistance Program
  • 15 Paid Time Off Days (Will be tailored to level)
  • 11 Paid Holidays
  • Job Shadowing
  • Volunteer Opportunities

Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.

Related keywords

BankingCustomer ServiceSalesFinancial TransactionsLoan InterviewsRegulatory ComplianceFraud PreventionFinancial PlanningRetail BankingProduct ReferralsHybrid WorkBanking RegulationsData ManagementCustomer InquiriesAccount Balancing

About Ion Bank

LinkedInVisit site

Serving personal and business customers since 1870!

Industry
Banking
Company size
201-500 employees
Headquarters
Naugatuck, CT
LinkedIn followers
3,327

As a community-based mutual bank, Ion Bank is committed to offering diverse financial services that satisfy the needs of the customers and communities we serve. To provide the best possible customer service, our employees are given a high degree of authority and responsibility. As members of a community banking team, our employees are actively encouraged to become involved with the community. Ion Bank recognizes its responsibilities as a corporate citizen and takes great pride in helping to make our community a great place to live and work. Member FDIC

Offices: 251 Church Street, Naugatuck, CT 06770, US · 87 Church St, Naugatuck, CT 06770, US · 75 Tremont Street, Ansonia, CT 06401, US · 24 Waterbury Road, Prospect, CT 06712, US · 218 Maple Ave, Cheshire, CT 06410, US

BankingFinancial Services
View all jobs at Ion Bank

About Ion Bank

LinkedInVisit site

Serving personal and business customers since 1870!

Industry
Banking
Company size
201-500 employees
Headquarters
Naugatuck, CT
LinkedIn followers
3,327

As a community-based mutual bank, Ion Bank is committed to offering diverse financial services that satisfy the needs of the customers and communities we serve. To provide the best possible customer service, our employees are given a high degree of authority and responsibility. As members of a community banking team, our employees are actively encouraged to become involved with the community. Ion Bank recognizes its responsibilities as a corporate citizen and takes great pride in helping to make our community a great place to live and work. Member FDIC

Offices: 251 Church Street, Naugatuck, CT 06770, US · 87 Church St, Naugatuck, CT 06770, US · 75 Tremont Street, Ansonia, CT 06401, US · 24 Waterbury Road, Prospect, CT 06712, US · 218 Maple Ave, Cheshire, CT 06410, US

BankingFinancial Services
View all jobs at Ion Bank

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